my windows 10 oem didn't come with a product key

aasim1111 · Jan 11, 2016

A big thanks to everyone who helped me in my journey of computer building. I really appreciate it.

Now I have a window 10 oem DVD. It apparently has no product key on the DVD sleeve. I am using the OS however it is gonna expire soon. I need to activate my OS. Who to contact?

Oh and I bought the OS a couple weeks ago. I think Christmas eve

ShiBDiB · Jan 11, 2016

where'd you buy it from?

cadaveca · Jan 11, 2016

I bought retail and the key for those is on a separate card. The retail copy actually came on a tiny USB 3.0 drive, not a DVD though. I wonder why OEM copies are DVD? That seems... wrong.

Slizzo · Jan 11, 2016

Pretty sure MS didn't put W10 on optical media....

aasim1111 · Jan 11, 2016

Slizzo said:
Pretty sure MS didn't put W10 on optical media....

Oh serious?. But I have it on optical media so what too do. Can I contact anyone? I bought from ncix.com

theonedub · Jan 11, 2016

Maybe the key is in the digital receipt?

truth teller · Jan 11, 2016

aasim1111 said:
Oh serious?. But I have it on optical media so what too do. Can I contact anyone? I bought from ncix.com

you probably bought the key and they provided the dvd, check the invoice for the key and if you still cant find it pay them a visit and demand your cash back, since the win10 iso is available for free from microsoft

btw, congrats on getting your pc running again

aasim1111 · Jan 11, 2016

truth teller said:
you probably bought the key and they provided the dvd, check the invoice for the key and if you still cant find it pay them a visit and demand your cash back, since the win10 iso is available for free from microsoft

btw, congrats on getting your pc running again

I will. Talk to ncix tomorrow and let's see what they say. I was originally going to buy windows 7 but apparently it has massively increased in price here in canada

aasim1111 · Jan 11, 2016

Is neosmart product key finder any good?

taz420nj · Jan 11, 2016

It can't find a key if one was never installed...

OEM versions don't get digital delivery of keys, they have a key sticker designed to be peeled off and affixed to the case (since the hardware hash locks it to that computer). If it came in a shrink wrapped bundle with the DVD in a paper sleeve it would be on a separate card inside the bundle, if it just came in a sealed cardboard sleeve it would be on the inside of the flap you open.

taz420nj · Jan 11, 2016

Slizzo said:
Pretty sure MS didn't put W10 on optical media....

Yes they do.

Jetster · Jan 11, 2016

It should have a COA.

FordGT90Concept · Jan 11, 2016

Slizzo said:
Pretty sure MS didn't put W10 on optical media....

Yeah, they do. Both copies of Windows 10 I bought OEM from Newegg had two paper envelopes. The first one is the terms of service, the one inside had the COA sticker on the outside and a setup DVD inside. I pitched the TOS envelop, installed from a USB stick using the key, and the DVD sleeve is still unopened in my stash.

If there's no COA sticker on it, return it to where you bought it ASAP!

rtwjunkie · Jan 11, 2016

Slizzo said:
Pretty sure MS didn't put W10 on optical media....

The OEM versions are on DVD. Retail is by USB flash drive.

aasim1111 · Jan 11, 2016

Jetster said:
It should have a COA.

Yes it has a COA label but that's not it. Product key is 25 characters. Also it the disc came in a card board sleeve with nothing else. What to do with the COA

rtwjunkie · Jan 11, 2016

So are you saying you have found your product key?

aasim1111 · Jan 11, 2016

rtwjunkie said:
So are you saying you have found your product key?

Not yet. But I do have the COA label on the sleeve. So what do I do with the COA?

Jetster · Jan 11, 2016

aasim1111 · Jan 11, 2016

I do not have that sticker.

aasim1111 · Jan 11, 2016

U previously bought a windows 7 oem n I didn't have any trouble. It came with everything

FordGT90Concept · Jan 11, 2016

If you bought OEM Windows 10, that sticker Jetster pasted is what it needs to have. If it doesn't have it, it's defective and needs to be returned to the retailer.

Retail may be a bit different (certainly no COA sticker).

aasim1111 · Jan 11, 2016

The only stickers I have say the end item pn, carton no. COA Barcode and warrany void if removed sticker

FordGT90Concept · Jan 11, 2016

That sounds like the exterior envelope. Can't open that envelop and find the COA/DVD envelope inside?

Mine has "Windows 10" centered on the front with the COA sticker just above it. On the back, it has DVD install instructions.

aasim1111 · Jan 11, 2016

There was no envelope inside. Just the dvd. Do you think I might have the defective peice

Sasqui · Jan 11, 2016

Look carefully at what you bought, there are plenty of people selling the DVD without an activation key, they're all over eBay. Kinda only useful for people who already have a key and have lost or damaged the original disc.

System Name	my creation
Processor	Intel core is 4670k
Motherboard	gigabyte z97x gaming 5
Cooling	cooler master hyper 212 evo
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Video Card(s)	Msi r9 390
Storage	Seagate 1tb samsung ssd
Display(s)	asus 27 inch
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Keyboard	azio gaming led

System Name	[Daily Driver]
Processor	[Ryzen 7 5800X3D]
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Motherboard	gigabyte z97x gaming 5
Cooling	cooler master hyper 212 evo
Memory	Kingston hyper x fury 2x 8 gb
Video Card(s)	Msi r9 390
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Software	Windows 10 Pro x64 \|\| WIndows 11 Pro x64
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my windows 10 oem didn't come with a product key

aasim1111

ShiBDiB

cadaveca

My name is Dave

Slizzo

aasim1111

theonedub

habe fidem

truth teller

aasim1111

aasim1111

taz420nj

taz420nj

Jetster

FordGT90Concept

"I go fast!1!11!1!"

rtwjunkie

PC Gaming Enthusiast

aasim1111

rtwjunkie

PC Gaming Enthusiast

aasim1111

Jetster

aasim1111

aasim1111

FordGT90Concept

"I go fast!1!11!1!"

aasim1111

FordGT90Concept

"I go fast!1!11!1!"

aasim1111

Sasqui

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