Rma?

[sladesurfer]

How do i RMA a gigabyte board without an invoice #?? http://rma.gigabyte-usa.com/DirectRMA/EndUser_Main.asp

 

[keakar]

pointless thread since everything is explained in the link

 

[sladesurfer]

pointless thread since everything is explained in the link

Well, when you do the new rma request, its asking for an invoice # I dont have an invoice number

 

[sneekypeet]

fill it out the form and leave the invoice# blank and see if the request still goes thro!!!!!

EDIT:....note no red star...may not be a required field!

 

[Thermopylae_480]

Where did you get the product? Many online retailers, like Newegg give you access to your previous invoices in your user account.

 

[keakar]

in the link he provided it said it can be done using the serial number on the board but that means they use the manufacture date of the board to determine the warranty period starting date.

End User RMA Policy
Please read the following agreement:

GIGABYTE General Policy

GIGABYTE recommends for customers to first contact their vendors for faster replacement or refund transactions. If experiencing difficulties in warranty service through your dealer or place of purchase, GIGABYTE will attempt to resolve this issue.

For faster and more efficient service, GIGABYTE recommends for users to troubleshoot with support technicians prior to requesting for RMA. This may save time and costs for unnecessary shipping of products.

GIGABYTE USA will only provide warranty service to GIGABYTE products purchased within North America.

Warranty Effective On Date of Manufacture

GIGABYTE determines warranty based on the manufacture date. The manufacture date can be verified by the serial number found on the product. The first four digits after "SN" determine the year and week of manufacturing date. For example:

"01)04719331729028(21)SN0213030585" represents the 13th week of 2002