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RTX 3070 doesn't work on my PC but it does on another.

willfelipe21

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Joined
Apr 17, 2023
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My Setup:
MB: Gigabyte B660 Aorus Pro DDR4
CPU: Core i5 12600kf
RAM: 2x16 Kingston Fury Beast
NVME: XPG S70 Blade 1TB
PSU: MSI MPG A850GF

My PC has a GTX 1070 and it works perfectly.
I bought a used ASUS DUAL RTX 3070 and the PC turns on but does not generate an image.
It's not a driver problem, because the computer doesn't even generate an image in the BIOS, it's just a black screen.

I suspected that it was a defect in the video card, so I installed the 3070 in another friend's computer, it worked perfectly on his computer.

I thought it was a defect in my power supply, so I ended up buying a new power supply, an XPG Pylon 650w, but it wasn't a defect in the power supply, as the problem continued.

I tested several different HDMIs and DisplayPorts cables on different VGA ports and also tested the computer on other monitors and TVs, without success.

I suspected it was an outdated BIOS, so I updated the motherboard BIOS to the latest version (F22), still to no avail.

So I updated the 3070's BIOS on another computer, that didn't work either.

I also did the memory tests, removing one and testing individually. I also tested with different memories from other brands, without success.

I also checked the installation of the power supply cables, it is installed correctly as per the instruction manual. Installed with 2 individual 8-pin cables.

As a last attempt, I tried to uninstall any type of driver before installing the 3070, but I was not successful either.

I also tested an RTX 2070 super on my PC, and it also worked flawlessly, as did the GTX 1070.

I have no idea what it could be.
Has anyone had this problem?

obs:
I apologize if I wrote the wrong text, I don't speak fluent English.
 

eidairaman1

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Send the card back
 
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Do you use a riser cable for your GPU? If it is a PCIe 3.0 riser you need to set your motherboard in bios down to 3.0 as well, otherwise the 3070 and your mobo will negotiate 4.0 speeds that the riser can't handle.
 

willfelipe21

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Do you use a riser cable for your GPU? If it is a PCIe 3.0 riser you need to set your motherboard in bios down to 3.0 as well, otherwise the 3070 and your mobo will negotiate 4.0 speeds that the riser can't handle.
No, I am not using a riser cable.
I also did the test of changing the PCIe in the bios to 3.0. Did not work.
 
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Be sure to have CSM/Legacy disabled and use UEFI boot.
 

dormin

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My Setup:
MB: Gigabyte B660 Aorus Pro DDR4
CPU: Core i5 12600kf
RAM: 2x16 Kingston Fury Beast
NVME: XPG S70 Blade 1TB
PSU: MSI MPG A850GF

My PC has a GTX 1070 and it works perfectly.
I bought a used ASUS DUAL RTX 3070 and the PC turns on but does not generate an image.
It's not a driver problem, because the computer doesn't even generate an image in the BIOS, it's just a black screen.

I suspected that it was a defect in the video card, so I installed the 3070 in another friend's computer, it worked perfectly on his computer.

I thought it was a defect in my power supply, so I ended up buying a new power supply, an XPG Pylon 650w, but it wasn't a defect in the power supply, as the problem continued.

I tested several different HDMIs and DisplayPorts cables on different VGA ports and also tested the computer on other monitors and TVs, without success.

I suspected it was an outdated BIOS, so I updated the motherboard BIOS to the latest version (F22), still to no avail.

So I updated the 3070's BIOS on another computer, that didn't work either.

I also did the memory tests, removing one and testing individually. I also tested with different memories from other brands, without success.

I also checked the installation of the power supply cables, it is installed correctly as per the instruction manual. Installed with 2 individual 8-pin cables.

As a last attempt, I tried to uninstall any type of driver before installing the 3070, but I was not successful either.

I also tested an RTX 2070 super on my PC, and it also worked flawlessly, as did the GTX 1070.

I have no idea what it could be.
Has anyone had this problem?

obs:
I apologize if I wrote the wrong text, I don't speak fluent English.
I am experiencing this with my own computer and this graphics card. - What I found is that the computer, in my case, boots fine after I unplug the power cable from the computer, and also subsequently if I press the reset button on the computer (after getting the blank screen pre-POST - so I can boot into Windows - however if I reboot from Windows or shut down Windows and turn on the computer it stops in the boot process.

Did you find a solution to your issue?
 
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