Again... I sent a ticket I just hope they resolve it soon cause I really want to play Portal 2. And I don't want him getting me banned. But the scary thing is they hacked my Email account too! I've changed the password but is that enough? I scanned my Computer using malware and it got rid of 9 Nasty objects! Its been months since I did a scan and now I'm thinking this is how they got me. Is a password change and malware scan removal enough to secure me? I made the password much harder than before. Thinking about doing a reformat as well. Suggestions? Should I leave the hacked email account and make a new one?