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Steam Connection Problem

Discussion in 'General Software' started by Kreij, Jan 24, 2010.

  1. Kreij

    Kreij Senior Monkey Moderator Staff Member

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    I noticed today that one of the icons for a Steam game was not displaying.
    When I clicked on it, it said it was no longer there. After looking in Windows Explorer, there were missing files.

    I started Steam and it does it's update think normally, and then it simply sits forever saying it is trying to connect to my account.

    When I view exactly what the steam.exe process is doing, it appears that steam is trying to find things in the game directory where there is a problem and just keep repeating the same commands over and over.

    Thoughts? Comments? I really do not want to delete everything "steam" as my internet connection is not great. Any help is greatly appreciated.
  2. WhiteLotus

    WhiteLotus

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    I do know that steam has released a load of client updates. (Almost every day i wake up to find that steam needs restarting due to an update)
    Perhaps one of these updates went bad/not completed?
  3. qubit

    qubit Overclocked quantum bit

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    Try deleting clientregistry.blob in your Steam folder (close Steam first and restart it afterwards) and perhaps deleting the game's files too and then re-installing it.

    If you made a local backup of that game it will help save you considerable time.

    What game was it, BTW?

    If we can't help you here, then you might find more expertise over at the Steam forums.
    Kreij says thanks.
  4. Bjorn_Of_Iceland

    Bjorn_Of_Iceland

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    Happened to me also. Went in after 10 minutes (but not after ending steam in task / process window every time it went to a hung state) Lousy pos software
  5. Tatty_One

    Tatty_One Super Moderator Staff Member

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    I had a very similar problem last night although from the sound of it, I was lucky, a simple re-boot and re-connect put everything back in it's place and in working order.
  6. Kreij

    Kreij Senior Monkey Moderator Staff Member

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    I delete clientregistry.blob last night and then tried to connect again. It actually got to the login screen, but it no longer remembered my password, and neither did I :laugh:

    I put in "forgot password" request, but did not receive the e-mail response until this morning at work.
    I'll see how it goes when I get home tonight.
  7. qubit

    qubit Overclocked quantum bit

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    How did you get on? Deleting that file causes Steam to rebuild everything and re-initialise itself, which normally fixes gotchas like this.

    It's no fun forgetting your password and I can't hope to remember all the different ones I have, so I store them all in KeePass password manager. It's a free, open source app that securely encrypts your confidential information. :rockout:

    Get it here:

    http://keepass.info or at SourceForge: http://sourceforge.net/projects/keepass
    Kreij says thanks.
  8. Kreij

    Kreij Senior Monkey Moderator Staff Member

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    My know Steam password is safely stored in my Orange Box DVD case.
    I can't find my Orange Box DVD case. :roll:

    I haven't had time to dink with it lately. I'll get it fixed one of these days.
  9. qubit

    qubit Overclocked quantum bit

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    Oh dear, I've also been there with things "stored in a safe place" lol. Hope you can log in soon.

    Please post back when you have an update for us. :)
    Kreij says thanks.
  10. Kreij

    Kreij Senior Monkey Moderator Staff Member

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    I am one of the most laid-back, never in a hurry type of person you will ever meet.
    I only drive the speed limits when cops are around, otherwire I usually drive about 10 under. (Darn cops think you're up to something if you are mosying along looking at the scenery).
    I guess living in the rural oak forests of WI does that to you.

    I'll post an update when I get around to fixing it. Only took me a little over a year to RMA a bad RAM stick I had. Not bad. Not bad at all. :rockout:
    qubit says thanks.
  11. Kreij

    Kreij Senior Monkey Moderator Staff Member

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    W00t ! I found my Orange Box DVD case.
    W00t ! It had my password inside as I knew it would.
    Steam is now downloading and update a GigaTeraPicoNanoFufoGuanoLolo Bytes of stuff to correct everything.

    Thank you for two things Qubit.
    1) Your suggestion fixed Steam for me.
    2) I found my original Duke Nukem 3D CD :rockout:

    Sorry for the double post, but this concludes my need for this thread.
    El Moderatori's feel free to close this at your convenience.
    qubit says thanks.
  12. qubit

    qubit Overclocked quantum bit

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    Awesome dude, glad to help! :rockout:

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