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WD 1TB External HDD Problems

Discussion in 'Storage' started by Aloke, Sep 22, 2012.

  1. Aloke New Member

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    Hi!

    I have a problem.

    The 1TB WD External HDD is not getting recognized by the pc. I tried taking it out of the case, no use. Also tried it without the adapter by directly using SATA cable on a desktop pc, no use as well. I also tried HP USB Disk Format Tool, it did not recognize it. TestDisk also failed to recognize it. Any idea how I might be able to get it working? Disk Management did not have it shown up as well.

    - Alo
  2. claylomax

    claylomax

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    Plug it when the computer is off, then turn on the computer.
    Aloke says thanks.
  3. Aloke New Member

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    Thanks for the quick reply! Will try :)
    EDIT: It helped indeed! Thank you alot! Will it now normally plug n play?
    Last edited: Sep 22, 2012
  4. Aloke New Member

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    Sorry for double post, I have to bump.

    Well it started like that once, now it doesn't again. I was so dumb that i didn't press scan for fixes too when it launched the first time, i just wanted to see if data is there... any ideas? Tried different usb ports, with and without the casing around the hdd, plugging hdd in before starting up pc.
  5. Jetster

    Jetster

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    State that a different way. Thats confusing
  6. Aloke New Member

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    Plugging the device in before pressing power button on my laptop worked once, but then it did not get recognized again.
  7. Jetster

    Jetster

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    Plugging it in how? SATA or USB. Try a different cable
  8. Aloke New Member

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    USB adapter. SATA was tried by my brother on a desktop pc and that did not work. Well the usb adapter worked once now. I will try a different cable now.
    EDIT:No use.
    The weird thing is, why it worked once and then quit working? Cable wouldn't cut out like that.
    Last edited: Sep 23, 2012
  9. Jetster

    Jetster

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    Yes a cable could be intermittent short. Also is it a powered drive? Power adapter?
  10. Aloke New Member

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    Yea is a powered drive, has an adapter. The adapter used same plug of power as yesterday and it worked yesterday over there.
  11. Aloke New Member

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    Okay, now I can see it in my computer. Although, there is no info about how much space is free and the drive could not be browsed( when i left click i get an error that it cannot be found or smth ). When i try to go to disk management while having the hdd plugged in using usb, the disk management does not finish loading an gets stuck at "Connecting to Virtual Disk Service". When i take it out from usb, it loads almost instantly to disk management.
  12. Aloke New Member

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    Bump, still got the issue!
  13. itsakjt

    itsakjt

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    Check the power adapter. Go to a nearby hardware shop. They can test it using a multimeter. Also, it might be an issue with the disk itself. In that case contact Western Digital for support.
  14. Jetster

    Jetster

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    I don't think the drive is going to come back to life
  15. Aloke New Member

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    When you turn it on you can feel drive spinning tho
  16. itsakjt

    itsakjt

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    Clean the SATA signal terminals. Maybe the PCB is gone then.

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