Zotac GTX 570's HDMI resolution is limited to 1920x1200p60

[mgutt]

Hi,

I'm having a problem. I can't use DVI on my new 1440p60 monitor, so I need to use HDMI.

As I was not able to select 2560x1440p60 or add a custom resolution, I asked Zotac and they confirmed, that the card is limited on HDMI to 1920x1200p60:
https://www.maxrev.de/gtx-570-und-gtx-580-hdmi-aufloesung-2560x1440-moeglich-t345925.htm#4296137

die maximale Auflösung über HDMI ist bei der Karte 1920*1200.

As the GTX 570 supports HDMI 1.4a I thought it should cover all resolutions up to 2560x1600p60. But as the Zotac does not, I planned to buy a GTX 580 from an other manufacturer. But first I wanted a confirmation:

MSI:
HDMI should deliver 2560x1600p60 as this is stated in the technical sheet of Nvidia (looks like they don't know).

Gainward:
They can't guarantuee a resolution as they never tested the HDMI output.

Nvidia:
Any manufacturer is allowed to limit the features (!!!), but they think 1920x1080p60 should work. What? Is it HDMI 1.4a or HDMI 1.2

Now I'm having two questions:
1.) Is every GTX 570 limited to 1920x1200p60 through HDMI?
2.) Can someone hack the BIOS to remove this limitation?

regards,
Marc

 

[Law-II]

Hi

DVI on my new 1440p60 monitor

Monitor ~ Manufacturers Make & Model Number?

open Nvidia Control Panel
Select: Change Resolution
Upload a screen shot

This will help other members of the TPU community to assist

atb

Law-II

 

[mgutt]

I'm having a HP Z27x and a BenQ BL3200PT. The last one has DVI, but with that I won't have audio. So I prefer HDMI.

The Nvidia Control Panel shows only 1920x1080 (60 Hz, 32-Bit) in maximum. I'm able to add 2560x1440 on my own, but with that the output is still 1920x1080 with scaled 2560x1440.

P.S. I bought new HDMI cables to eliminate this as the problems source.

 

[Aquinus]

HDMI 1.2 can't do higher than 1920x1200p60, which is the revision of HDMI that your video seems to have.

 

[mgutt]

It should have 1.4a


Official datasheet states 1.4a as well:
https://www.maxrev.de/files/2015/01/gtx_570_web_datasheet_final.pdf

 

[qubit]

It should have 1.4a


Official datasheet states 1.4a as well:
https://www.maxrev.de/files/2015/01/gtx_570_web_datasheet_final.pdf

That's interesting. If it's not something simple like a driver issue, then perhaps the listed spec is wrong and therefore the card is not as described.

Even more interesting are the official reference GTX 570 specs directly from NVIDIA, which don't specify a HDMI version for it, just that it has a mini HDMI port. They then have this note which suggests that card manufacturers can make cards with or without HDMI 1.4a support:

Note: The below specifications represent this GPU as incorporated into NVIDIA's reference graphics card design. Graphics card specifications may vary by Add-in-card manufacturer. Please refer to the Add-in-card manufacturers' website for actual shipping specifications.

My feeling is that the card only supports HSMI 1.2 as the Zotac rep's response suggested. The OP is out of luck if this is the case.

http://www.geforce.co.uk/hardware/desktop-gpus/geforce-gtx-570/specifications

 

[newtekie1]

The card actually has HDMI 1.3a,which should do 2560x1440@60Hz. It says 1.4a "compliant" because the GTX570's HDMI port supports some of the features of 1.4a, mainly the 3D capability. It seems you card is indeed limited to 1920x1200 via HDMI.

I'm going to be brutally honest, sorry. But using HDMI for anything higher than 1920x1080 is a crap shoot. Sometimes it works, sometimes it doesn't. When I had my GTX670s, even those had issues running my 2560x1440 monitor over HDMI. I could select the resolution and it would mostly work, but every once in a while it would just loose signal. I though it might be a cable issue since I was using a cheap monoprice HDMI cable. But I tried several cables, some short some long, even got a redmere cable and they all did the same thing. IMO, anything over 1920x1080 should either use Displayport or dual-link DVI. If you really want to use the speakers in your monitor(yuck!) then run an audio cable from your computer to the line-in on the monitor.

 

[qubit]

If you really want to use the speakers in your monitor(yuck!) then run an audio cable from your computer to the line-in on the monitor.

Don't tell anyone, but those crappy monitor speakers are what I use.

I've actually got a decent amp and speakers, but I got so sick of having to switch it on and off manually along with the computer that I tried the monitor one day and just left it that way. It also doesn't disturb the neighbours like this, since that system has so much bass. I really miss the bass...

 

[mgutt]

Even more interesting are the official reference GTX 570 specs directly from NVIDIA, which don't specify a HDMI version for it, just that it has a mini HDMI port.

Which official reference do you mean? The one I referred to specifies 1.4a as well

That's interesting. If it's not something simple like a driver issue

Maybe it is. Read this:
http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-570/specifications

3 - Support for HDMI including GPU accelerated Blu-ray 3D support ... and 7.1 digital surround sound will be added in a Release 260 driver.

 

[qubit]

Where did you get that second screenshot from - was it direct from NVIDIA's PDF? If so, it's more detailed than the info at the geforce.com page I linked to.

Your link though is the same one I linked to...

I always look for hard data like version numbers or the actual max res supported before assuming anything, otherwise it's so easy to get cought out by some gotcha that allowed them to not implement a feature within a particular standard. I have a feeling that this just isn't gonna work on this card HDMI-HDMI for whatever reason. Still, do install the latest driver if not already and see if it helps. Heck, even my GTX 780 Ti might not work in this mode. I simply don't have a 2560x1440 monitor to test it with.

I reckon getting a DVI-HDMI adaptor cable will solve your problem with the resolution. Of course, then you won't have sound so will have to get speakers or headphones, but I think this is the best you'll get out of it.

I'm surprised that a monitor of that resolution would be HDMI only. I'd have expected a DisplayPort connector on it as well.

 

[Nullifier]

Hi,

I'm having a problem. I can't use DVI on my new 1440p60 monitor, so I need to use HDMI.

As I was not able to select 2560x1440p60 or add a custom resolution, I asked Zotac and they confirmed, that the card is limited on HDMI to 1920x1200p60:
https://www.maxrev.de/gtx-570-und-gtx-580-hdmi-aufloesung-2560x1440-moeglich-t345925.htm#4296137


As the GTX 570 supports HDMI 1.4a I thought it should cover all resolutions up to 2560x1600p60. But as the Zotac does not, I planned to buy a GTX 580 from an other manufacturer. But first I wanted a confirmation:

MSI:
HDMI should deliver 2560x1600p60 as this is stated in the technical sheet of Nvidia (looks like they don't know).

Gainward:
They can't guarantuee a resolution as they never tested the HDMI output.

Nvidia:
Any manufacturer is allowed to limit the features (!!!), but they think 1920x1080p60 should work. What? Is it HDMI 1.4a or HDMI 1.2

Now I'm having two questions:
1.) Is every GTX 570 limited to 1920x1200p60 through HDMI?
2.) Can someone hack the BIOS to remove this limitation?

regards,
Marc

Try buying a high speed HDMI cable, it might be the cable you are using that does not allow the specified transfered speed.
Also try updating the GPU BIOS.

 

[eidairaman1]

No bios will open resolutions, plus you do not flash a bios unless if the card maker tells you to do so. Its monitor edid/driver and gpu driver dependent.

Fyi youre on a older productoo.t

Hi,

I'm having a problem. I can't use DVI on my new 1440p60 monitor, so I need to use HDMI.

As I was not able to select 2560x1440p60 or add a custom resolution, I asked Zotac and they confirmed, that the card is limited on HDMI to 1920x1200p60:
https://www.maxrev.de/gtx-570-und-gtx-580-hdmi-aufloesung-2560x1440-moeglich-t345925.htm#4296137


As the GTX 570 supports HDMI 1.4a I thought it should cover all resolutions up to 2560x1600p60. But as the Zotac does not, I planned to buy a GTX 580 from an other manufacturer. But first I wanted a confirmation:

MSI:
HDMI should deliver 2560x1600p60 as this is stated in the technical sheet of Nvidia (looks like they don't know).

Gainward:
They can't guarantuee a resolution as they never tested the HDMI output.

Nvidia:
Any manufacturer is allowed to limit the features (!!!), but they think 1920x1080p60 should work. What? Is it HDMI 1.4a or HDMI 1.2

Now I'm having two questions:
1.) Is every GTX 570 limited to 1920x1200p60 through HDMI?
2.) Can someone hack the BIOS to remove this limitation?

regards,
Marc

 

[mgutt]

Where did you get that second screenshot from - was it direct from NVIDIA's PDF?

http://www.nvidia.com/docs/IO/102043/GTX-570-Web-Datasheet-Final.pdf

Your link though is the same one I linked to...

No, your one does not contain the hdmi/driver footnote.

I reckon getting a DVI-HDMI adaptor cable will solve your problem with the resolution. Of course, then you won't have sound

You are wrong. If you use a DVI to HDMI adapter than the HDMI protocol is used (if the card supports that through DVI, but most do). So you will have sound. I will test if an adapter results a higher resolution.

Still, do install the latest driver if not already and see if it helps.

It's already done.

I'm surprised that a monitor of that resolution would be HDMI only. I'd have expected a DisplayPort connector on it as well.

Both have DP, but the card has not. E.g. the GTX 580 is available with mini-HDMI+2xDVI or HDMI+DP+2xDVI. Of course I will buy a DP version if we don't find a solution.

Try buying a high speed HDMI cable

As I said I'm having multiple cables. Most of them are 1.4 and 2.0 certified.

Also try updating the GPU BIOS.

Zotac does not offer BIOS updates on their website. The only one I found was this buggy version:
http://forums.guru3d.com/showthread.php?t=354078

But it raises only one voltage value, so it should not solve my problem.

No bios will open resolutions ... Its monitor edid/driver and gpu driver dependent.

Sad to here that.

Fyi youre on a older productoo.t

I know. But this one is the only one that is supported by Adobe Premiere CS6:
http://helpx.adobe.com/premiere-pro/system-requirements.html

• GeForce GTX 285 (Windows and Mac OS)
• GeForce GTX 470 (Windows)
• GeForce GTX 570 (Windows)
• GeForce GTX 580 (Windows)

If it would support the GTX 970 I would buy that, but not even the recent CC version supports it, so it does not make sense:
https://forums.adobe.com/thread/1585864

I own a GIGABYTE GTX 970 G1 GAMING card since yesterday and now Adobe Premiere takes 2 or 3 times LONGER to encode/export a video!

 

[Blue-Knight]

then perhaps the listed spec is wrong and therefore the card is not as described.

LOL! Totally agree, I already said about this in this post.

Perhaps the OP should read what his graphics card box says, unlike the website, it is usually correct...

 

[mgutt]

The card actually has HDMI 1.3a,which should do 2560x1440@60Hz. It says 1.4a "compliant" because the GTX570's HDMI port supports some of the features of 1.4a, mainly the 3D capability. It seems you card is indeed limited to 1920x1200 via HDMI.

You could be right. Maybe I have found an explanation. Back to this footnote:
http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-570/specifications

x.v.Color, HDMI Deep Color, and 7.1 digital surround sound

Those are part of HDMI 1.3

Blu-ray 3D support

This is part of HDMI 1.4

3D and 7.1 surround (DTS) was added through the driver version 260.89 (release date 2010.10.18 is similar to the cards) as you can see here:
http://www.nvidia.com/object/win7-winvista-32bit-260.89-whql-driver.html

Adds support for playing back Blu-ray 3D discs when connecting your GPU to an HDMI 1.4 3D TV ... Adds lossless DTS-HD Master Audio and Dolby TrueHD audio

Regarding x.v. Color and Deep Color I can't find informations at all. But finally it looks like you said. No card supports officialy HDMI 1.4. It has only HDMI 1.2 with some 1.3 and 1.4 features.

But finally it shouldn't be allowed to advertise with HDMI 1.4 if this is not fully supported. But this would be a question of local law.

 

[newtekie1]

I know. But this one is the only one that is supported by Adobe Premiere CS6:
http://helpx.adobe.com/premiere-pro/system-requirements.html

If it would support the GTX 970 I would buy that, but not even the recent CC version supports it, so it does not make sense:
https://forums.adobe.com/thread/1585864

It supports my GTX 970, just not officially, you just have to add it to the text file located here:

C:\Program Files\Adobe\Adobe Premiere Pro CS6\cuda_supported_cards.txt

I don't understand why Adobe is so strict with their supported cards. I used this method to get Premier CS6 to work with my GTX 670s and now my GTX 970.

 

[mgutt]

@ newtekie1
Did you check the GPU usage while encoding? This user says Adobe is not using CUDA:
https://forums.geforce.com/default/...bled-can-t-use-970s-power-for-adobe-premiere/

every video i export takes 2 or 3 times LONGER THAN NORMAL

Did you use Adobe After Effects as well? Two users are saying that it causes a Ray-traced 3D error:
https://forums.adobe.com/message/6936303

Premiere seems to work fine, 3ds Max also.

But AE gets me this error when I try to do 3D raytracing:

and:
https://forums.adobe.com/thread/1602635

Just upgraded and still can't load an AE raytraced scene. Getting 5070:2 and 5070:12 errors.

And finally in this thread many people does not suggest to buy the GTX 970/980 as it should be not compatible and slower than a GTX 780, 780 Ti or Titan or two GTX 580 SLI:
https://forums.creativecow.net/thread/2/1019120

the 780 ti is much better than the 970 and the extra bandwidth should make up for the vram deficiency

...

in the eyes of adobe neither the 970 or the 780 is supported HOWEVER only the 780 has a supported ARCHITECTURE ATM

...

Don't buy GTX 970/980 yet as they're currently not properly supported.

 

[newtekie1]

@ newtekie1
Did you check the GPU usage while encoding? This user says Adobe is not using CUDA:
https://forums.geforce.com/default/...bled-can-t-use-970s-power-for-adobe-premiere/
Did you use Adobe After Effects as well? Two users are saying that it causes a Ray-traced 3D error:
https://forums.adobe.com/message/6936303
And finally in this thread many people does not suggest to buy the GTX 970/980 as it should be not compatible and slower than a GTX 780, 780 Ti or Titan or two GTX 580 SLI:
https://forums.creativecow.net/thread/2/1019120

Check out JayztwoCents on youtube. He talks about his rendering rig and it has 3 GTX980s in it. His projects are probably way more complex than mine and according to him the 980s work great. I just kind of mess around on the side, I don't use it every day.

He's also a really nice guy, if you have questions I'm sure he'll be happy to help.

 

[mgutt]

I checked some videos, but can't find necessary informations regarding Adobe Premiere. Don't forget: AP CS6 does not support multiple GPUs:
https://forums.adobe.com/thread/1594113

It would be nice if you could answer my questions. As one GTX 970 is really interesting for an upgrade, but only if it works.

 

[newtekie1]

I figure a picture is worth 1000 words:

Total render time for the ~3 minute clip is 2:40 Minutes. Mind you, like I said, I just dabble so I haven't optimized the export settings, I just picked 1080 29.97FPS and CBR. The same clip and export settings without CUDA takes over 20 minutes to finish, so the GPU is definitely working.

Literally all I did to get it working was add my GPU to the text file I listed above, exactly as it appears in the Graphics Card Field in MSI Afterburner.

Yes, I think the 780/780i will have better CUDA performance because they have more CUDA cores and nVidia somewhat gimped the CUDA performance of the GTX900 series. But for $350 the GTX970 is a awesome deal if you are looking for Premiere performance improvement.

To be honest I don't know if the GTX970 would outperform the GTX570 in Premiere rendering because the Fermi in the GTX570 was a CUDA beast, that's part of the reason it was so power hungry and such a big GPU. But I do think the GTX970 would be close, and it would solve your original problem your monitor. Plus if you play games it is a major upgrade!

 

[qubit]

It would be nice if you could answer my questions. As one GTX 970 is really interesting for an upgrade, but only if it works.

If you buy it online then you'll be able to return it if it doesn't do what you want.

I recommend Amazon wherever possible because of their superb customer support. They won't give you any hassle or sell you a dodgy card. Just make sure it's from Amazon and not one of their Marketplace sellers.

 

[mgutt]

In the last two E-Mails Nvidia contradict themself. First they said that the GTX 570 is limited through Nvidia although it has HDMI 1.4a, then they said that each manufacturer has all rights to change resolutions and finally they suggest me to buy a 700-series card llike the GTX 760. But this card has HDMI 1.4 as well:
http://www.geforce.com/hardware/desktop-gpus/geforce-gtx-760-oem/specifications

My conclusion is that all UHD cards are able to deliver QHD and UHD through HDMI. But all QHD cards can only deliver Full HD through HDMI.

@qubit
I'm an amazon fanboy. If the GTX 970 will be an option this would be my source no 1

 

[mgutt]

Total render time for the ~3 minute clip is 2:40 Minutes.

Please use this .aep benchmark file and press render:
http://www.teddygage.com/AEBENCHCS6/

The problem is not with Premiere, its with After Effects.

Finall I made a last test today with the GTX 580, three different cables and a monitor that supports every resolution through HDMI up to 4K. Results:
2048x1080p60
1920x1200p60
3840x2160p24

If I select 2560x1440p60 it scales it to 4K with 24 fps:


As you can see it supports - instead of nvidias statements - the 4K resolution that is part of HDMI 1.4, but it does not support 2560x1440p60 or 2560x1600p60 of HDMI 1.3. If you ask yourself why this is possible: 4K with 24 fps needs a little bit less bandwidth than QHD widh 60 fps.

Finally Nvidia advertises with wrong specifications.

 

[Aquinus]

...and this is why I wait for technologies to mature before investing in them. 4K @ 30Hz is in HDMI 1.4 spec as a max. 4K @ 60hz is in the HDMI 2.0 spec.

 

[qubit]

@mgutt Why am I not surprised that they'd screw up like this?

It could be a bandwidth issue (I'd have to calculate it, 60 is a lot faster than 24, suggesting it's this) or perhaps simply a driver issue that's not been addressed yet.