Wednesday, October 9th 2019
Adobe Pulls the Plug on Venezuela, Thousands of CC Users Cut off From Their Apps
With U.S. economic sanctions on Venezuela taking effect, Adobe discontinued its Creative Cloud (CC) subscription service in the country, stranding thousands of creators without their creative apps. Adobe switched to SaaS-only in several markets and the only legal way for creators to use popular Adobe apps such as Photoshop, Premier, Acrobat, Lightroom, and Illustrator, is through CC. Much like Steam, CC is a DRM platform that lets you subscribe to Adobe apps on monthly or annual payment plans, and provides you with the latest versions of the apps, with regular updates. You also get access to cloud-storage an asset library, and a social network of creators.
Adobe's exit from Venezuela isn't sudden, the company has given Venezuelan creators until October 28th to download any content stored on their accounts. From October 29th, Adobe's servers will longer respond to requests from Venezuela. This also means Creative Cloud apps will break. CC authenticates users by dialing home each time an app is launched. If a user is falling behind on subscription payments or if the app can't reach Adobe servers, they are usually given a 14-day grace period before the app stops working. Executive Order 13884 signed by President Trump strips Venezuela of all U.S. businesses, which would include payment processors such as Visa and MasterCard.
Adobe's exit from Venezuela isn't sudden, the company has given Venezuelan creators until October 28th to download any content stored on their accounts. From October 29th, Adobe's servers will longer respond to requests from Venezuela. This also means Creative Cloud apps will break. CC authenticates users by dialing home each time an app is launched. If a user is falling behind on subscription payments or if the app can't reach Adobe servers, they are usually given a 14-day grace period before the app stops working. Executive Order 13884 signed by President Trump strips Venezuela of all U.S. businesses, which would include payment processors such as Visa and MasterCard.