Wednesday, February 12th 2020

Wacom Graphics Tablets Dial Home with Info on Every Application You Run: Investigation

Wacom is a brand graphics artists swear by, thanks to its near monopoly over the pen-digitizer tablet market. These are essentially input devices in which convert pen-like input on a surface to 2D graphics on the screen, which high precision. Software engineer Robert Heaton discovered that the driver of Wacom tablets leak information on every application you open, to an entity that's using Google Analytics to collect the data.

Heaton used Wireshark to first detect that his Wacom's driver is sending data packets to Google Analytics by monitoring its DNS lookups. The payload of data sent to the analytics website was encrypted by TLS. He then set up an internal proxy using Burp Suite that convinced the Wacom driver that it is sending data over a secure connection, and intercepted its payload. It was then discovered that Wacom driver tracks every application its users open (and not just applications of interest to the company). The company's EULA don't seek even implicit consent to collect this data, and it presents a big privacy challenge. Heaton argues that what if this could be used by Wacom employees to, say, discover that Valve software is working on "Half Life 3," by querying its data heap for executables that sound like "Half Life 3"? Find a fascinating technical run down of Heaton's discovery on his blog.
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