Tuesday, December 12th 2023
ENERMAX Recalling Some REVOLUTION Series PSUs
ENERMAX has announced that it has noticed some "higher than normal RMA rates" on the REVOLUTION D.F. 2 and REVOLUTION D.F. X series of power supplies. After a detailed investigation, the problem was identified as a faulty fan bearing, resulting in noise caused by oil leakage.
Although not all units have that issue, to make things right, ENERMAX is doing a voluntary product replacement program for those that bought either the REVOLUTION D.F. 2 or REVOLUTION D.F. X series PSUs in 2023. New units now use industrial-grade dual ball bearings. ENERMAX will handle all the shipping, and the company has started an advanced RMA process for those that need a quicker replacement. ENERMAX was keen to note that the original warranty would remain unaffected. You can check all the replacement program links for different regions after the break.Impacted customers can begin the replacement process by contacting our local ENERMAX office through the provided links below.
The revised power supplies are now marked with a red "OC Passed" sticker on the product itself and an "Equipped with Industrial Grade Dual-Ball Bearing Fan" sticker on the color box.
Although not all units have that issue, to make things right, ENERMAX is doing a voluntary product replacement program for those that bought either the REVOLUTION D.F. 2 or REVOLUTION D.F. X series PSUs in 2023. New units now use industrial-grade dual ball bearings. ENERMAX will handle all the shipping, and the company has started an advanced RMA process for those that need a quicker replacement. ENERMAX was keen to note that the original warranty would remain unaffected. You can check all the replacement program links for different regions after the break.Impacted customers can begin the replacement process by contacting our local ENERMAX office through the provided links below.
- Global www.enermax.com/en/contact
- USA and Canada enermaxusa.com/pages/contact-us
- Japan www.enermax.com/jp/contact
- Europe www.enermaxeu.com/service/contact-us/enermax-contact/support/support-contact/
- Taiwan www.enermax.com/contact
The revised power supplies are now marked with a red "OC Passed" sticker on the product itself and an "Equipped with Industrial Grade Dual-Ball Bearing Fan" sticker on the color box.