Seagate Responds to Freezing Desktop Barracuda 7200.11 1.5TB Hard Drives

Last week Tom's Hardware had covered a bit about the freezing problems with Seagate's Barracuda 7200.11 1.5TB hard disk drives. Today, they bring some more info directly from Seagate:

Seagate is investigating an issue where a small number of Barracuda 7200.11 (1.5TB SATA) hard drives randomly pause or hang for up to several seconds during certain write operations. This does not result in data loss nor does it impact the reliability of the drive but is an inconvenience to the user that we are working to resolve with an upgradeable firmware. We are therefore asking customers if they feel they are experiencing this issue to give our technical support department a call with any questions

Seagate also unveiled the part numbers and firmware versions for the affected models, they are as follows: part number: 9JU138-300, 336 with firmware revisions SD15, SD17, or SD18. If you're one of the "lucky" owners affected by this specific issue, please contact Seagate via their regional support channels. Seagate is also currently working on a firmware update for the affected models.