Problem with Anti-Virus/Firewall settings?

333qaz333 · Jun 13, 2009

Alright, so I have been trying to play browser games on InstantAction.com, and found that I couldn't because the game would get stuck on the step: "System Check". At first, I thought this was a problem with InstantAction.

But then, I was on a different site: "Can You RUN It?" (http://www.systemrequirementslab.com/referrer/srtest), and once again, it couldn't load my system settings. For every value on Can You RUN It?, I would get "undefined". So for example, I would get:
CPU: undefined.
Graphics Card: undefined.

So I have no idea what would cause something like this to happen. I have disabled Windows Firewall (the only firewall on my computer), and I don't have any anti-virus software installed.. so I don't know what's going on.

Any help would be greatly appreciated. Thanks a bunch.

Assassin48 · Jun 13, 2009

have you tried
IE8
some web pages arent compatible

BobBarr · Jun 13, 2009

Assassin48 said:
have you tried
IE8
some web pages arent compatible

yea i had that problem with pogo but it was fixed

roque66 · Jun 13, 2009

i had problems with IE8 ...crashes my computer with the graphic driver... very funny indeed....

try old IE? or IE8 if you don't have problems

333qaz333 · Jun 13, 2009

Well, I don't think it's a web browser problem.. I have used three different browsers, Chrome (default), Firefox, and IE (I have version 7).

I'll try updating to v8 and see what happens I guess.

333qaz333 · Jun 13, 2009

roque66 said:
i had problems with IE8 ...crashes my computer with the graphic driver... very funny indeed....

try old IE? or IE8 if you don't have problems

Actually I have IE7.. I'll try IE8 now

333qaz333 · Jun 14, 2009

Nope.. no help with IE8... :/.

So.. IE7/IE8/Firefox/Google Chrome ALL won't run the site's I'm trying to run?

It's gotta be something else.. but I have no idea what.. again I deactivated Windows Firewall.. I have no idea what else could be causing this.. anyone know?

roque66 · Jun 14, 2009

download everest and see if everything is identified there.....

MadClown · Jun 14, 2009

no marble rolling for you =D

333qaz333 · Jun 14, 2009

roque66 said:
download everest and see if everything is identified there.....

Okay, I downloaded and installed the only freeware version of Everest I could find. Then I created a report. Unfortunately, I have no idea what the report means, and if there is something that is causing problems in that report.. So I will upload that report, and hopefully someone who knows what to look for could browse through it and find a problem?

Thanks again so much for your time.

Here's the report:
http://files.getdropbox.com/u/1049438/Report.htm

333qaz333 · Jun 14, 2009

MadClown said:
no marble rolling for you =D

Haha... :/

Hopefully I'll be able to play soon!

333qaz333 · Jun 14, 2009

Found another site I can't use...

A soccer gaming site (powerchallenge.com) will not load properly now either. The Java version of the game will work, but the ActiveX version in IE8 will not work. I found a log for this problem, so I will post it, and hopefully someone will know how to fix this weird problem.

http://files.getdropbox.com/u/1049438/powerloader.log

A problem in the log is detected at this point in the log:

Requesting file 'toyota.zip'
Previous file good, size 119660
Timestamp file good, lastmod Wed, 27 Aug 2008 18:59:03 GMT

HTTP GET request: http://download09.powerchallenge.com/applet/toyota.zip
headers: If-Modified-Since: Wed, 27 Aug 2008 18:59:03 GMT
ERROR: Failed opening URL for package 'toyota.zip'
Setting state to 5
WARNING: Incomplete or corrupt download detected. Retrying (1 of 5 retries)

So, I guess it's having troubles downloading files to my computer? I don't really know what is causing these problems.

Mussels · Jun 14, 2009

maybe you need to update flash?

Kreij · Jun 14, 2009

Do you have the security in IE8 set to block ActiveX controls ?

333qaz333 · Jun 14, 2009

Mussels said:
maybe you need to update flash?

Yeah, I do have the latest version of Flash. Version 10 I believe?

MadClown · Jun 14, 2009

well, that Everest report says everything is unknown, soooooooooooooooooooo, yeah

if it makes you feel any better my processor is an unknown model to my pc, but not as serious as urs

333qaz333 · Jun 14, 2009

Kreij said:
Do you have the security in IE8 set to block ActiveX controls ?

I just set all the settings so that ActiveX controls will run.. unfortunately that didn't do it. I don't understand why everything is getting blocked!

Thanks for the suggestions though. Is there anything else I should check for? If not.. I don't know what to do. Maybe I have a virus or something on my computer?

Mussels · Jun 14, 2009

just for the hell of it, show us a screenshot of device manager. lets see if you have any unknown devices.

333qaz333 · Jun 14, 2009

MadClown said:
well, that Everest report says everything is unknown, soooooooooooooooooooo, yeah

if it makes you feel any better my processor is an unknown model to my pc, but not as serious as urs

Yeah, also though that report was made with an older version of Everest. I found a newer version.. but the report turned out to be 27MB.. which is quite large for a simple text file. I couldn't even save the file it was so big..

I'll try making another Everest log with the newer version without some of the things that are making it so big. (Like event logs and stuff.. I think that's what took up most of the space).

333qaz333 · Jun 14, 2009

Mussels said:
just for the hell of it, show us a screenshot of device manager. lets see if you have any unknown devices.

Is this what you're looking for?:

Kreij · Jun 14, 2009

333qaz333 said:
I just set all the settings so that ActiveX controls will run.. unfortunately that didn't do it. I don't understand why everything is getting blocked!

Thanks for the suggestions though. Is there anything else I should check for? If not.. I don't know what to do. Maybe I have a virus or something on my computer?

Did you restart the browser after changing the settings? Sometimes that is required.

Also, do you have security software (A/V, firewall, etc.) that may be preventing any personal/computer information from being sent over the web? (That, however, should not cause your download to fail, but that may be a different problem).

Mussels · Jun 14, 2009

333qaz333 said:
Is this what you're looking for?:

http://files.getdropbox.com/u/1049438/Problem3.jpg

yeah nothing seems wrong there.

333qaz333 · Jun 14, 2009

Kreij said:
Did you restart the browser after changing the settings? Sometimes that is required.

Yeah, I did restart my browser, didn't help though.

Kreij said:
Also, do you have security software (A/V, firewall, etc.) that may be preventing any personal/computer information from being sent over the web? (That, however, should not cause your download to fail, but that may be a different problem).

I don't have any Anti-Virus software on my computer, and I disabled Windows Firewall (the only firewall I have on my computer).

I'm really stumped.. this is really weird. I'm really starting to think I have some sort of really weird virus or something. I can't figure out what else it could be.

Any other suggestions? Thanks so much for the help so far guys.

Kreij · Jun 14, 2009

Well you could get a free copy of AVG and check for malware.
I highly recommend some kind of protection.

333qaz333 · Jun 14, 2009

Here is an updated Everest Report:

http://files.getdropbox.com/u/1049438/Report2.htm

I don't know if it will really help any, but I guess it's worth a shot if anyone knows what to look for in these huge reports.

System Name	Dell Inspiron 1525 Laptop. Windows Vista Home Premium (6.0, Build 6001)
Processor	Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz (2 CPU's), ~2.0GHz
Memory	3062MB RAM
Video Card(s)	Integrated
Storage	220GB
Power Supply	Plugged In.

Processor	???
Motherboard	760
Cooling	HK
Memory	3x1gb
Video Card(s)	285 Classified / EVGA 480
Display(s)	22" Acer /42" Toshiba
Case	Stacker
Power Supply	Toughpower 1000w / Coolmaster 650w
Software	All of them

System Name	Phenom I
Processor	9950BE 2.6 @ 2.9
Motherboard	Biostar 790GX
Cooling	Noctua U12P
Memory	4G DDR2 800mhz Transcend
Video Card(s)	CF HD3850 512MB GDDR3
Storage	SATA II 320G
Display(s)	Fujitsu Siemens 19''
Case	An ugly One
Audio Device(s)	AUDIGY LS
Power Supply	Corsair TX650W
Software	WINDOWS 7

System Name	Dell Inspiron 1525 Laptop. Windows Vista Home Premium (6.0, Build 6001)
Processor	Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz (2 CPU's), ~2.0GHz
Memory	3062MB RAM
Video Card(s)	Integrated
Storage	220GB
Power Supply	Plugged In.

System Name	Dell Inspiron 1525 Laptop. Windows Vista Home Premium (6.0, Build 6001)
Processor	Intel(R) Core(TM)2 Duo CPU T5750 @ 2.00GHz (2 CPU's), ~2.0GHz
Memory	3062MB RAM
Video Card(s)	Integrated
Storage	220GB
Power Supply	Plugged In.

System Name	Turbo_Fighter/Pitbull
Processor	AMD FX-9590/Intel i7 6700K 4.7GHZ @ 1.41 volts
Motherboard	Gigabyte 990FXA-UD3 Rev 4.0/Gigabyte GA-Z170N-Gaming 5
Cooling	Corsair H105/Corsair H100iv2
Memory	32 GB G.Skill Ares/32 GB G.Skill Trident-Z
Video Card(s)	XFX Radeon R9 Fury X/Sapphire R9 Nano
Storage	Mix of HDDs SSDs Externals and a 256GB Samsung M.2 in the pitbull
Display(s)	24" Nixeus 144hz freesync/24'' Benq XL2420TE/21.5'' Asus VH226/Panasonic 42" Plasma
Case	White Phantom NZXT/Fractal Define Nano S
Audio Device(s)	MayFlower O2 ODAC/HT Omega Claro+/Turtlebeach Earforce DSS
Power Supply	Corsair AX1200i/Thermaltake Smart 650Watt(EVGA GS 650 Watt took a shit on me)
Mouse	Logitech G502
Keyboard	Corsair K70
Software	Windows 10
Benchmark Scores	They can run Crysis.

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

Problem with Anti-Virus/Firewall settings?

New Member

New Member

New Member

New Member

New Member

New Member

New Member

New Member

New Member

New Member

Freshwater Moderator

Senior Monkey Moderator

New Member

New Member

Freshwater Moderator

New Member

New Member

Senior Monkey Moderator

Freshwater Moderator

New Member

Senior Monkey Moderator

New Member