Please HELP. COOLER MASTER Silent Pro M2 850W NOT WORKING.

[michael]

Hey hi Guys,

It's seems like I am in trouble,
my Cooler Master Silent Pro M2 850W PSU not working.

Today when I first try to install win7 64bit OS, It ran properly for 15 minutes, but then suddenly it stopped working, and then It started giving little push after every 3 seconds (Just like something stuck in fans when it actually not.)

Now every time when I switch power on the fan of PSU rolls and then go off but after every 3 seconds it moves a bit with tick tick sound.

Don't know what is the problem?

Is there any prerequisites of 850 watts PSU

please advise I am in trouble.

But surprisingly I am able to run my i7 3770k with Asus deluxe board with siver arrow cooler and 16Gb ram with 500Gb Hd with just another sapare 450 watt PSU.

Guys please advice.

 

[erocker]

If it's working with one PSU and not the other I'm afraid the PSU is most likely bad.

 

[McSteel]

Something is shorting out the PSU or even just the fan controller in it. Can you RMA the unit? If not, perhaps you could even fix it yourself, if you're so inclined...

 

[shovenose]

That's why you shouldn't buy a Cooler Master PSU Seasonic is the best, XFX is also good because they're really just Seasonic.

 

[michael]

Ok, I am just registering my product on cooler master site. is there any issue with my voltage at home ? does 850w psu require any stabilizer or something ?
Will cooler master support give me replacement or 650w psu?

 

[erocker]

Ok, I am just registering my product on cooler master site. is there any issue with my voltage at home ? does 850w psu require any stabilizer or something ?
Will cooler master support give me replacement or 650w psu?

No requirements for using a 850 watt PSU. There are other home appliances that use much more power than that.

Cooler Master will give you the same PSU in return. There's no reason they would give you a lesser PSU.

 

[McSteel]

It is in no way your fault that the PSU stopped working, and never let anyone tell you otherwise. As for what CoolerMaster will do, that I don't know. What I do know is that I would settle for no less than I have paid for - don't let them give you a lesser PSU as a replacement.

 

[BiggieShady]

Take it back to the store as soon as possible, take the receipt with you and insist they have sold you defective unit. Stores usually have a time period after purchase (one week minimum) in which you can return goods no questions asked - most probably you won't get your money back, only store credit - don't accept the new unit of the same model - use store credit to buy seasonic or xfx as shovenose suggested.

P.S. I can't believe the problems you are running into while doing this build of yours.

 

[Frick]

Even if they only give you another unit of the same model it's good. Seasonics can be duds as well as XFX or Corsair or anything. CM are not bad. You're having some bad luck there.

 

[michael]

I paid Rs.9200/- for CM 850w PSU which is not working but my Rs. 600/- doing the job which I removed from another case It has very less connectors.

Yes, I am trying my best to lodge complaint online buy I don't see Country India there,I dont know whether my local reseller give me replacement , need to check whether CM service center in my area.
Thanks, michael

look my poor machine below

 

[AlienIsGOD]

I dont know whether my local reseller give me replacement

if you cant get a replacement for a faulty PSU from your reseller, something is fishy... as said before any computer store WILL give you a refund on a non working item.

 

[michael]

yes I would straight away go for replacement, but I just feel that the sufficient current is not being provided for this 850w psu to work, because every time I press power button at first step psu fan start rolling along with cooler fan but then psu fan just stops and start giving little little movement of say 5mm in distance but then they dont just run.

As erocker said that there are many home appliances use more than 850w, so i thing my cm psu must be faulty.
Edit:- Do you all guys purchased Windows OS or just torrently get it ?
edit:- Please forget about OS related stuff, I just asked.

 

[Frick]

yes I would straight away go for replacement, but I just feel that the sufficient current is not being provided for this 850w psu to work, because every time I press power button at first step psu fan start rolling along with cooler fan but then psu fan just stops and start giving little little movement of say 5mm in distance but then they dont just run.

As erocker said that there are many home appliances use more than 850w, so i thing my cm psu must be faulty.
Edit:- Do you all guys purchased Windows OS or just torrently get it ?

That's a dead PSU alright. Something went wrong inside it. Could be anything, and you do not open it up. Go to the store, if it's a proper store you will get a new one fairly quickly. Piracy we don't discuss here, but I can say I got some Windows 7 licenses through school.

 

[AlienIsGOD]

Do you all guys purchased Windows OS or just torrently get it ?

as if you even asked that you have all this money to buy PC parts yet you cant be arsed to buy a genuine copy of Windows?

 

[shovenose]

Well, you could get Ubuntu or Linux Mint if you wanted to not pay for your OS.

 

[michael]

Hey Guys,
Thanks for the replies, please forget about that OS issue for now.
Just guide me about this thing.
Now I am able to run my CM silent pro M2 850W, but only when I connect 4 pin psu connector (please see in below pic 4.2 CPU 4+4 Pin)
Even when my system had started with another PSU I had connected only this 4 pin coonector as i did not have 8 pin connector.

Now the thing I want to know is that , is there something this 8 pin connector has to do with my PSU issue?

But if you see in my pic shown below, my PSU 8 pin connector socket is not as shown in motherboard 8 pin diagram.
the first 4 pin socket matches but remaining 4 pins dont have square at the corner, it has all 4 curved connectors.

Now my psu is working with only 4 pins connected.

is this right?

Shouldn't i be connecting all 8 pins connector?

if no then why is there two 8 pins socket with my psu?

Is this psu compatible with my motherboard?


Guys , I really need help on this. Please guide me. i waiting for your replies.
Edit; hey Guys now I have connected all 8 pins and still my psu is working irrespective of my socket pins matching difference, I really dont know whats wrong and what right ? please guide.

Edit:- Hey Guys, I really want to know this, or is there any problem with voltage in my home ? or sufficient power is not provided to PSU?
What type of spike guard should I use for 850Watt PSU?
Thanks ,
michael

 

[michael]

Anyone please explain me this, whats right whats wrong?

 

[Frick]

I'd still say it's the PSU. Check the connectors in the 8-pin connector. Could be that they short or something. Check the connectors on the motherboard as well.

 

[RCoon]

RMA the PSU, also there is an Edit function!

 

[Aquinus]

Hey Guys,
Thanks for the replies, please forget about that OS issue for now.
Just guide me about this thing.
Now I am able to run my CM silent pro M2 850W, but only when I connect 4 pin psu connector (please see in below pic 4.2 CPU 4+4 Pin)
Even when my system had started with another PSU I had connected only this 4 pin coonector as i did not have 8 pin connector.

Now the thing I want to know is that , is there something this 8 pin connector has to do with my PSU issue?

But if you see in my pic shown below, my PSU 8 pin connector socket is not as shown in motherboard 8 pin diagram.
the first 4 pin socket matches but remaining 4 pins dont have square at the corner, it has all 4 curved connectors.

Now my psu is working with only 4 pins connected.

is this right?

Shouldn't i be connecting all 8 pins connector?

if no then why is there two 8 pins socket with my psu?

Is this psu compatible with my motherboard?


Guys , I really need help on this. Please guide me. i waiting for your replies.
Edit; hey Guys now I have connected all 8 pins and still my psu is working irrespective of my socket pins matching difference, I really dont know whats wrong and what right ? please guide.

Edit:- Hey Guys, I really want to know this, or is there any problem with voltage in my home ? or sufficient power is not provided to PSU?
What type of spike guard should I use for 850Watt PSU?
Thanks ,
michael

The motherboard is supposed to use the 4+4 Pin ATX connector. The 6+2 connectors are for PCI-E devices and some motherboard that require extra power. More often than not motherboards can run off of just 4-pin EPS power, but it's better to run all 8 to ensure you're not pulling too much current over those 4 wires.

Does it not work when those two are both plugged in but it does when just one is?

RMA the PSU, also there is an Edit function!

Like the edit button, I think he is doing something wrong. I'm not convinced the PSU is dead.

 

[Frick]

RMA the PSU, also there is an Edit function!

Yeah there's like monday morning now in India, the shop should be open.

EDIT @ aquinus: If it works with 4 pin power but not with all 8 I'm pretty sure the PSU is faulty. I could be wrong though.

 

[RCoon]

The motherboard is supposed to use the 4+4 Pin ATX connector. The 6+2 connectors are for PCI-E devices and some motherboard that require extra power. More often than not motherboards can run off of just 4-pin EPS power, but it's better to run all 8 to ensure you're not pulling too much current over those 4 wires.

Does it not work when those two are both plugged in but it does when just one is?



Like the edit button, I think he is doing something wrong. I'm not convinced the PSU is dead.

Quite probably.

If a motherboard has 4+4pins, use them both.

Anyone please explain me this, whats right whats wrong?

Rule with motherboards. If there's a socket, and a wire that has the same letters and fits, plug it in.

 

[michael]

Today morning when I was running my CM 850w psu on 4+4 pin connector, then also after 10 minutes it just stopped working.

@aquinus : If I am doing somethig wrong then how come it runs for 10 to 15 minutes and then goes off?
I have have these questions:-

1.If I rum my Motherboard on 4 pin connector then why are there 8 pin connectors on Motherboard , [see my 5th pic]

2.my PSU's both 8 pin connectors has NO SQUARE internal socket on second 4 pin connectors of each 8 pin connector( please see carefull in my 1st and 2nd pic, no one from you has talked about it yet.)

my board on normal powersupply ran pretty well, however tomorrow I am going to CM support store.
I wish my PSU is faulty one.

Thanks,

 

[RCoon]

Today morning when I was running my CM 850w psu on 4+4 pin connector, then also after 10 minutes it just stopped working.

@aquinus : If I am doing somethig wrong then how come it runs for 10 to 15 minutes and then goes off?
I have have these questions:-

1.If I rum my Motherboard on 4 pin connector then why are there 8 pin connectors on Motherboard , [see my 5th pic]

2.my PSU's both 8 pin connectors has NO SQUARE internal socket on second 4 pin connectors of each 8 pin connector( please see carefull in my 1st and 2nd pic, no one from you has talked about it yet.)

my board on normal powersupply ran pretty well, however tomorrow I am going to CM support store.
I wish my PSU is faulty one.

Thanks,

if it shuts off after 15 mins, then maybe temperature is your problem... it wont boot up if its still too hot, until it cools down for a reboot. You did put thermal paste on the cooler right?

 

[michael]

if it shuts off after 15 mins, then maybe temperature is your problem... it wont boot up if its still too hot, until it cools down for a reboot. You did put thermal paste on the cooler right?

I already said it is working with another low end PSU which is $180 lesser in price.

yes, I did put thermal paste very rightly, I don't thin CPu temperature is a problem I am using Thermal right Silver Arrow.

What about that 8 pin connectivity it is not matchable.
Is there any problem with Current going to my PSU.