• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

pc freezing/hanging apps

roberts1133

New Member
Joined
Sep 6, 2023
Messages
15 (0.02/day)
recently after reseting my bios using the pins on my motherboard pc has been freezing and hanging with any apps what i have tried is resseting windows corrupted file check and de fragging my drives

I reset it cause i forgor bios pass like a smart person

I know i did something wrong but what lol



parts list

nvidia asus rog 3060

16 gigs of hyper x fury ram

12th gen intel i5 12600kf

os windows 11

power supply dont know which model but its corsair 850w gold

ssd: Adata su750/os disk

hdd 2tb seagate

done all the common things sfc scan, defragging hdd,virus scan, restarting pc,

happens fast if loading many tabs but also happens with games in general

honestly happens if i load anything and no never been an issue until then
 
RAM settings maybe?
 
What is your motherboard? Also, what frequency memory do you have?

Did you go into the BIOS after resetting and try to "load optimized defaults" or XMP, or anything like that?
 
Also update all your drivers.
 
Dowload latest drivers from your motherboard manufacturer website.

You can download latest GPU drivers from https://www.nvidia.com/download/index.aspx
oh thanks

Dowload latest drivers from your motherboard manufacturer website.

You can download latest GPU drivers from https://www.nvidia.com/download/index.aspx
u have fixed it and my pc running way faster then usual

oh thanks


u have fixed it and my pc running way faster then usual
nope perfect as soon as i send it pc freezes again
 
Did load optimized defaults/Setup Defaults in BIOS? Try running RAM test, can be windows memory test or memtest86...
optimized done ram test nah

Did load optimized defaults/Setup Defaults in BIOS? Try running RAM test, can be windows memory test or memtest86...
ram test said everything good so idk

i guess one thing i should mention which i realised i should of my pc restarted before i did the bios reset cause i kept trying to guess the pass but had to restart to try again
 
What is your motherboard? Also, what frequency memory do you have?

Did you go into the BIOS after resetting and try to "load optimized defaults" or XMP, or anything like that?
prime Z690 plus d4 ram speed: 3000

in csgo it happens every like minute probobly cuase under load so something and it happens when i do too much on my pc so ?
 
Last edited:
Is your memory correctly set for 3000 in the bios now? Is xmp enabled?

Go to windows event viewer and find the windows system events. There will be a lot there, but if you find a time that lines up with a freeze, you may be able to find some clues here. So let's say your system froze at 11pm with a hard reset, there will be lots of messages (info and warnings) and one red error that says something along the lines of "kernal power failure, the previous reboot was unexpected". You want to look at events from a little before that happened. So if there's an error (red) from 1-3 minutes before that indicating cpu throttling, corrupt storage, memory fault, etc., that can help you figure out what kind of issue you're dealing with.
 
If you can download and open CPU-Z. Shows us the memory tab.
 
I have some similar issues I am chasing, Here are some custom .bat commands Chat-GPT 4.0 and I worked out for some SERIOUS log monitoring of a system. When you run them it's set up to be easy, R-click, and run as ADMIN, then it will generate the Log on your desktop.

P.S. I am no tech genius, but these commands really sped up GPT and I's ability to research and test fixes so much so I included the "Stop Win Update and a couple STOP AMD running programs commands", and If you deem these worth of a more robust share, Please feel free, no credit needed. I just prompted GPT, then gave the system my logs to look over. Perhaps you could shout out the fact that GPT did these with basic prompting instructions. I crossed my prompts from the Paid 4.0 and free 3.5 and both nailed creation of these commands flawlessly.
 

Attachments

Last edited:
If you can download and open CPU-Z. Shows us the memory tab.
sur wait

I have some similar issues I am chasing, Here are some custom .bat commands Chat-GPT 4.0 and I worked out for some SERIOUS log monitoring of a system. When you run them it's set up to be easy, R-click, and run as ADMIN, then it will generate the Log on your desktop.

P.S. I am no tech genius, but these commands really sped up GPT and I's ability to research and test fixes so much so I included the "Stop Win Update and a couple STOP AMD running programs commands", and If you deem these worth of a more robust share, Please feel free, no credit needed. I just prompted GPT, then gave the system my logs to look over. Perhaps you could shout out the fact that GPT did these with basic prompting instructions. I crossed my prompts from the Paid 4.0 and free 3.5 and both nailed creation of these commands flawlessly.
yeah new member and some random file srry man dont trust

If you can download and open CPU-Z. Shows us the memory tab.
1694438120215.png


Is your memory correctly set for 3000 in the bios now? Is xmp enabled?

Go to windows event viewer and find the windows system events. There will be a lot there, but if you find a time that lines up with a freeze, you may be able to find some clues here. So let's say your system froze at 11pm with a hard reset, there will be lots of messages (info and warnings) and one red error that says something along the lines of "kernal power failure, the previous reboot was unexpected". You want to look at events from a little before that happened. So if there's an error (red) from 1-3 minutes before that indicating cpu throttling, corrupt storage, memory fault, etc., that can help you figure out what kind of issue you're dealing with.
dont have many errors but the ones that are there are something kernal
1694441864909.png
 
OK. so if you want to see more information, you have a couple options. You can double click on those errors and see what time they happened (and if there's any more information about what they were). If they weren't anywhere near the times that it froze/crashed, they probably aren't related.
Option 2: you will need to keep track of (or try to scroll to find) one of the actual freeze/crash events to get a timeline. You'd click on the arrow next to "Windows Logs", then click on "System" in the left column of the event viewer screen. Then in the upper middle of the window will be every system event in time-order of when they happened. You would scroll down to when that freeze/crash occurred.

So for the errors you show there, I'd be curious to know more information about the 2 Kernal-EventTrace one, the 20 WindowsUpdate one, the 21 AppModel-Runtime, and the 29 Kernel-Boot. The Event ID 41 Critical Kernel-Power ones are probably when the system rebooted unexpectedly. You may be able to take a look at those to narrow down exactly what time it rebooted unexpectedly from a crash so you can link whatever error happened right before those.
 
OK. so if you want to see more information, you have a couple options. You can double click on those errors and see what time they happened (and if there's any more information about what they were). If they weren't anywhere near the times that it froze/crashed, they probably aren't related.
Option 2: you will need to keep track of (or try to scroll to find) one of the actual freeze/crash events to get a timeline. You'd click on the arrow next to "Windows Logs", then click on "System" in the left column of the event viewer screen. Then in the upper middle of the window will be every system event in time-order of when they happened. You would scroll down to when that freeze/crash occurred.

So for the errors you show there, I'd be curious to know more information about the 2 Kernal-EventTrace one, the 20 WindowsUpdate one, the 21 AppModel-Runtime, and the 29 Kernel-Boot. The Event ID 41 Critical Kernel-Power ones are probably when the system rebooted unexpectedly. You may be able to take a look at those to narrow down exactly what time it rebooted unexpectedly from a crash so you can link whatever error happened right before those.
yeah the critical is when i my power cut out

OK. so if you want to see more information, you have a couple options. You can double click on those errors and see what time they happened (and if there's any more information about what they were). If they weren't anywhere near the times that it froze/crashed, they probably aren't related.
Option 2: you will need to keep track of (or try to scroll to find) one of the actual freeze/crash events to get a timeline. You'd click on the arrow next to "Windows Logs", then click on "System" in the left column of the event viewer screen. Then in the upper middle of the window will be every system event in time-order of when they happened. You would scroll down to when that freeze/crash occurred.

So for the errors you show there, I'd be curious to know more information about the 2 Kernal-EventTrace one, the 20 WindowsUpdate one, the 21 AppModel-Runtime, and the 29 Kernel-Boot. The Event ID 41 Critical Kernel-Power ones are probably when the system rebooted unexpectedly. You may be able to take a look at those to narrow down exactly what time it rebooted unexpectedly from a crash so you can link whatever error happened right before those.
1694443360117.png
1694443384966.png
1694443390266.png
1694443410126.png
1694443429957.png


1694443681913.png

this is most of the time when it crashed or just nothing on the event viewer

1694443900162.png

its these two ones
 
I just noticed something in your CPU-z memory tab. Your uncore is at 4500...I didn't think 12600KF could overclock that beyond the e-cores, which I think max out at 3600 in your CPU. I found this other person's 12600K CPU-z:
vK7D9PD.png

That seems to correlate with that...So I wonder if you can go into your BIOS and drop your cache/ring frequency to 3600. I did have a bug in my z690 Classified BIOS at one point that would not reset the default cache frequency when I did "optimized defaults" but worked if I did it manually. I wonder if that is causing you some instability. Could be worth trying.

Edit (just saw your responses from event viewer): Not as helpful as I had hoped perhaps (sorry), but it does show that your windows updates are not installing correctly. Either there's an issue with Windows there or it's failing due to the instability.
 
Last edited:
Did you build it yourself? Or did you buy it used?
 
Did you build it yourself? Or did you buy it used?
prebuilt new parts

I just noticed something in your CPU-z memory tab. Your uncore is at 4500...I didn't think 12600KF could overclock that beyond the e-cores, which I think max out at 3600 in your CPU. I found this other person's 12600K CPU-z:
vK7D9PD.png

That seems to correlate with that...So I wonder if you can go into your BIOS and drop your cache/ring frequency to 3600. I did have a bug in my z690 Classified BIOS at one point that would not reset the default cache frequency when I did "optimized defaults" but worked if I did it manually. I wonder if that is causing you some instability. Could be worth trying.

Edit (just saw your responses from event viewer): Not as helpful as I had hoped perhaps (sorry), but it does show that your windows updates are not installing correctly. Either there's an issue with Windows there or it's failing due to the instability.
set it to 3,6 k just waiting for it to freeze or not to

1694450037874.png

k its 3,5 k whatevs wierd my cpu was on something called turbo mode

i think its fixed have no crashes rn
 
Do you have HWiNFO64? I'm curious if it had turned off your e-cores...if those are disabled, the uncore/cache/ring will un-link from them and can clock higher (to varying results I guess). If you look at HWiNFO core clocks you can see what they're doing. I'm not familiar with your BIOS navigation, so I don't know how to check and see where those are set. I think in most cases you'd benefit from just leaving them on (there are a few games that benefited from turning off e-cores, but it was fairly rare as far as I know).

I'm curious if your BIOS is not correctly detecting your CPU and setting clocks/settings appropriately since you reset it. Can you update the BIOS to the latest version, then try the "load optimized defaults" option again? (followed by enabling XMP). This should be your motherboard's BIOS download page (please verify it is your board before downloading).
 
i already have updated my bios to the newest bios i did it like a day ago or two
Do you have HWiNFO64? I'm curious if it had turned off your e-cores...if those are disabled, the uncore/cache/ring will un-link from them and can clock higher (to varying results I guess). If you look at HWiNFO core clocks you can see what they're doing. I'm not familiar with your BIOS navigation, so I don't know how to check and see where those are set. I think in most cases you'd benefit from just leaving them on (there are a few games that benefited from turning off e-cores, but it was fairly rare as far as I know).

I'm curious if your BIOS is not correctly detecting your CPU and setting clocks/settings appropriately since you reset it. Can you update the BIOS to the latest version, then try the "load optimized defaults" option again? (followed by enabling XMP). This should be your motherboard's BIOS download page (please verify it is your board before downloading).

i already have updated my bios to the newest bios i did it like a day ago or two
1694453449804.png


i only understand half of whats on here
 
It does look like your e-cores are functional, which is all I was asking about there. If you set your ring clock at 3600, you may be good to go. I'm not sure why that would have randomly been so high.
 
Back
Top