• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

Recent content by disarray

  1. D

    Dell Latitude 5420 i7-1185G7 throttles to 400MHz on battery power

    Hey everyone, thanks once again for chiming in. Got the battery replaced today with much better useability now, as you can see from the log. I'm only seeing yellow warnings in TS Limit Reasons. Fingers crossed that everything's fine but if not I'll come back to warn future dell users not to...
  2. D

    Dell Latitude 5420 i7-1185G7 throttles to 400MHz on battery power

    We order from dell directly I believe. It will take around 2 more weeks, and I'll come back with an update
  3. D

    Dell Latitude 5420 i7-1185G7 throttles to 400MHz on battery power

    Thank you so much for looking at my problem and sorry that you have to share in the frustration that is using a Dell product... Their support forums only return results for putting windows high performance mode which is disappointing to say the least. I ran a few more logs but the result is...
  4. D

    Dell Latitude 5420 i7-1185G7 throttles to 400MHz on battery power

    Please see the settings and log. I've also updated what Dell drivers I could, but left the BIOS (11/10/2023 v1.33.0). This time it almost immediately throttled, and once plugged in immediately resumed normal. Definitely won't be buying from Dell for my personal devices. From what I've read on...
  5. D

    Dell Latitude 5420 i7-1185G7 throttles to 400MHz on battery power

    Thank you all for the feedback! The company buys laptops new, this unit is from 2021 and was fine when I inherited it around 2 years ago. This problem presented around when I upgraded to Windows 11 (1 year ago), but that might just be a result of age since outside of travel and meetings I...
  6. D

    Dell Latitude 5420 i7-1185G7 throttles to 400MHz on battery power

    Thanks for the suggestion - assuming i found the correct section, wear level is 49.6%, is this an expected outcome of a well-used battery? Unchecking BD PROCHOT and unplugging gives me around 2 minutes of performance then it goes back to 400MHz with PKG Power under 5.0 W on the main screen...
  7. D

    Dell Latitude 5420 i7-1185G7 throttles to 400MHz on battery power

    Hello TS community My work laptop has been unusably slow when unplugged - even the mouse is lagging - meaning no way to work away from a power source regardless of charge. I've read and tried forum posts here, including one about another Latitude machine, and other resources online - but reset...
Back
Top