Sapphire RX 480 Nitro+ one fan is not spinning

[thesmokingman]

Isn't this one of those new sapphire cards with removable fans, so sapphire can just send you a new fan?

From what I have read, they will force the user to rma the whole card. That really defeats the point of removable fans.

Sorry for the double post.

After testing this RX 460 nitro+ i noticed none of the fans spin once i get into windows and the fans will stay idle until the GPU reaches about 50+c

I also think crimson drivers are a bit buggy with this card atm as i had an issue where crimson driver was saying the gpu is at 50c and fans were going mad but nothing was running and temps would not drop at all untill i restarted lol.

All in all i do not think there is anything wrong with your RX 480 nitro+ to be honest so for now all i can say is just keep an eye on things for a few more days.

Phantom loading really sounds like rogue hardware acceleration... or a miner.

 

[chaosmassive]

Sorry for the double post.

After testing this RX 460 nitro+ i noticed none of the fans spin once i get into windows and the fans will stay idle until the GPU reaches about 50+c

I also think crimson drivers are a bit buggy with this card atm as i had an issue where crimson driver was saying the gpu is at 50c and fans were going mad but nothing was running and temps would not drop at all untill i restarted lol.

All in all i do not think there is anything wrong with your RX 480 nitro+ to be honest so for now all i can say is just keep an eye on things for a few more days.

what version drivver are you using right now?

 

[Steve-007UK]

what version drivver are you using right now?

The latest one 16.9.2 as the card is brand new only got it 2 days ago and this is also on a fresh load of windows 10 on a brand new hard drive so there are no viruses or mining type crap like was suggested.

 

[chaosmassive]

From what I have read, they will force the user to rma the whole card. That really defeats the point of removable fans.

Sapphire make this feature for easy cleaning fan purpose. not for replacement with spare part

 

[thesmokingman]

Sapphire make this feature for easy cleaning fan purpose. not for replacement with spare part

That doesn't make it any less illogical.

 

[Steve-007UK]

This is taken from the sapphire website and states exactly what i said earlier.

QUICK CONNECT
If there’s a fan problem, you don’t have to return the entire card – SAPPHIRE or our channel partners will send out a replacement fan directly to you! SAPPHIRE NITRO Radeon™ RX 460 fans use our Quick Connect system. That means they’re easy to remove, clean and replace, with just one screw holding them securely in place.

If you look up RX 480 nitro+ it will tell you the same thing aswell.

 

[thesmokingman]

This is taken from the sapphire website and states exactly what i said earlier.

QUICK CONNECT
If there’s a fan problem, you don’t have to return the entire card – SAPPHIRE or our channel partners will send out a replacement fan directly to you! SAPPHIRE NITRO Radeon™ RX 460 fans use our Quick Connect system. That means they’re easy to remove, clean and replace, with just one screw holding them securely in place.

If you look up RX 480 nitro+ it will tell you the same thing aswell.

That's what they say... not what they actually do. Sapphire support is contracted out to Athlon Micro. How many have dealt with them?

https://hardforum.com/threads/wtf-s...itro-rx470-rx480-need-to-return-card.1911896/

Well just so you know, you will need to ship the unit back to us, and the unit we are replacing it with will not be brand new, that is why we always ask user to go back to the original retailer if they are within first 30 days.


Tech


Althon Micro Inc.

 

[Steve-007UK]

That's what they say... not what they actually do. Sapphire support is contracted out to Athlon Micro. How many have dealt with them?

https://hardforum.com/threads/wtf-s...itro-rx470-rx480-need-to-return-card.1911896/

Well i'm not that person so i will wait till i have to have a fan replaced and see what happens and on that note im out done and said what was needed.

 

[thesmokingman]

Well i'm not that person so i will wait till i have to have a fan replaced and see what happens and on that note im out done and said what was needed.

It's obvious to everyone what the fan replacement is and how it should work. The reality is that they just don't give a shit yet and you will have to send the whole card back, defeating the point of the removable fan. That is the reality. Maybe their infrastructure will improve in the future, but I doubt it given who their contractor is. Read the transcripts man, the Athlon Micro guys are not even reading what that user is writing or recognizing what he's going thru.