ASUS Seemingly Drops Support for AMD Ryzen 5000 Series CPUs on X470 Motherboards, the Company Responds

[Makaveli]

Wow, the joys of being an AMD partner, the mob will kill you...

Actually this is a great lesson for everyone in this thread.

Don't believe everything you read, when you cannot or have not verifed the source.

 

[lexluthermiester]

Yeah, Asus is going to get dumped on for this one. As a reseller I find this completely unacceptable. I already sent them a carefully worded email informing them that if they do not change their minds on this one, Asus products will no longer be stocked in my store. I don't expect to here back from them..

 

[Makaveli]

Yeah, Asus is going to get dumped on for this one. As a reseller I find this completely unacceptable. I already sent them a carefully worded email informing them that if they do not change their minds on this one, Asus products will no longer be stocked in my store. I don't expect to here back from them..

Read the whole thread dude.

 

[lexluthermiester]

Read the whole thread dude.

No. I'm a busy guy. Why?

 

[Makaveli]

No. I'm a busy guy. Why?

so you don't look foolish complaining about a non issue.

 

[Chrispy_]

It's not EEPROM, it's SPI flash... EEPROM's haven't been used for over a decade.
Sorry, but you keep making mistakes...

Right, because I point out mistakes and then somehow it's my fault

Yet more off-topic pedantry.
Your mistake is thinking I said EPROM, but no EEPROM is the umbrella term for most flash and is the specific term that both MSI and Asrock use in their BIOS specifications listings.

 

[Caring1]

https://twitter.com/x/status/1316004902393442305

Intentionally delaying Bios updates so people buy the latest Motherboard to support their shiny new chip?

 

[lexluthermiester]

so you don't foolish complaining about a non issue.

Either explain or hush up.

 

[Fouquin]

That's great, but you're still switching boards every gen, maybe every two.

Now let's see how many truly did that

Oh oh, mememe! Bought my X370 in June 2017 and still using it with a 3600X. Nearly 3.5 years on a single board, haven't had that longevity since AM2+ and LGA775.

 

[Lateknight]

@ Lex. Because it's a BS story. It's been de-bunked. Asus have replied and stated that B450 and X470 bioses will be available in January just like AMD stated for 5000 series. I doubt even that the initial posted support reply from Asus was even legit. John L?, Who even puts their name that way especially in the body of the reply when it's also 'signed' at the bottom. Too padded out and fluffy in the reply - I'm sure they're too busy for all that. Can't even spell their own company name, FGS. (Ooh how hilarious that it consequently spelt a s s.)
Also, it did come from Reddit to start with, which as we know is the bastion of **** opinions and facts. Not sure how this story got as big as it did. Slap on wrist TPU for not checking this, slow news day was it?
I do have to wonder at the 'toys thrown out of the pram' by some posters. It's like the end of the world... without first checking whether it actually is.

 

[lexluthermiester]

@ Lex. Because it's a BS story. It's been de-bunked. Asus have replied and stated that B450 and X470 bioses will be available in January just like AMD stated for 5000 series.

Are you sure? I have read in a number of places this is legit. Do we have a citation from Asus themselves to reference?

Slap on wrist TPU for not checking this, slow news day was it?

TPU is not the only site carrying this news.

 

[Blue4130]

Are you sure? I have read in a number of places this is legit. Do we have a citation from Asus themselves to reference?

TPU is not the only site carrying this news.

I haven't checked, but do they all point back to the same single unverified source? That seems to happen all to much with tech news.

 

[Mussels]

*looks at my asus B450 that i planned to use*


well. shit.

 

[lexluthermiester]

I haven't checked, but do they all point back to the same single unverified source? That seems to happen all to much with tech news.

The thing is, with the Ryzen3 launch a lot of board makers were not going to issue BIOS CPU micro-code updates for older boards and this pissed off a great many, including AMD. They swiftly changed their minds, but this did happen so it is not unreasonable to think they'd try it again.

*looks at my asus B450 that i planned to use*


well. shit.

Don't loose hope. Board makers are going to get blasted if they actually try this crap.

 

[Mussels]

probably throw out an unofficial beta BIOS that removes a bunch of features, abandon them and call it a day

 

[Caring1]

*looks at my asus B450 that i planned to use*


well. shit.

I just picked up another this morning after the previous one unexplainedly died

 

[SIGSEGV]

*looks at my asus B450 that i planned to use*


well. shit.

no need to worry.

 

[lexluthermiester]

no need to worry.

Translated;

Gerüchte dementiert: Asus steht zum Support für Ryzen 5000 auf X470 und B450

Nachdem ein Reddit-Post die Runde machte, Asus würde den Zen-3-Support für die 400er-Serie streichen, dementiert der Hersteller dies.

translate.google.com

This is good news.

 

[XiGMAKiD]

I get it if it's a low end board, but a high end one?

 

[Silent_Scone]

The article is unfounded and should be updated.

 

[Hellfire]

Translated;

Gerüchte dementiert: Asus steht zum Support für Ryzen 5000 auf X470 und B450

Nachdem ein Reddit-Post die Runde machte, Asus würde den Zen-3-Support für die 400er-Serie streichen, dementiert der Hersteller dies.

translate.google.com

This is good news.

It does look like Asus have changed their stance on the matter. Which is great. However we still don't have a quoted comment or statement from Asus, which I'd prefer. Let's hope something is released. But I do believe, as I said originally, the source is a case of bad/wrong info from a first line support.

I'm surprised a first line support agent, (who may not even be employed by Asus) was used as a trusted source to begin with

 

[Silent_Scone]

It does look like Asus have changed their stance on the matter. Which is great. However we still don't have a quoted comment or statement from Asus, which I'd prefer. Let's hope something is released. But I do believe, as I said originally, the source is a case of bad/wrong info from a first line support.

I'm surprised a first line support agent, (who may not even be employed by Asus) was used as a trusted source to begin with

I do not think it was the stance being taken to begin with. The service agent got this completely wrong.

 

[Hellfire]

I do not think it was the stance being taken to begin with. The service agent got this completely wrong.

Agreed, bad working on my part (I just woke up)

 

[_Flare]

Cite from Computerbase.de

Asus made it clear to ComputerBase: Support is coming

In this case, the ComputerBase editorial team did not blindly accept the news due to its explosive nature and continued to fuel a possible shit storm, but instead consulted with the manufacturer. Asus Germany, in turn, reacted immediately and asked the headquarters in Taiwan again whether anything had changed in the previous plans. The answer: no. Asus, support for Zen 3 on X470 and B450 will also be available from Asus.

The support employee gave incorrect information in this case. This is not the first time, also regarding AMD mainboards there was a similar case at MSI a year ago with the following shit storm.

 

[lexluthermiester]

However we still don't have a quoted comment or statement from Asus, which I'd prefer.

Agreed! I would like to see ASUS themselves make a statement on the matter. That said, ComputerBase.de does seem to be reputable and if they say ASUS is telling them things are a go, chances are it's likely true.

What I think has happened is that one division of ASUS said something the ASUS parent company did not commit too. We'll see what happens. The B450 is an upper range chipset and there is no reason it should not support the new CPU's.