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4TB Seagate HDD (internal) shows up in Device Manager but not in Disk Management!?

W

Whitestar

Joined
Feb 24, 2013
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System Specs
System Name Vaksdal Venom
Processor Ryzen 7 7800X3D
Motherboard Gigabyte B650 Aorus Elite AX V2
Cooling Thermalright Peerless Assassin 120 SE
Memory G.Skill Flare X5 DDR5-6000 32GB (2x16GB) CL30-38-38-96
Video Card(s) Gigabyte 5080 GAMING OC
Storage WD Black SN750 500GB, Samsung 840 EVO 500GB, Samsung 850 EVO 500GB, Samsung 860 EVO 1TB
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Case Lian Li O11D Evo XL (aka Dynamic Evo XL) White
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Power Supply Corsair HX1000i
Mouse Logitech G703 Hero
Software Windows 11 Home
Having built quite a few PCs I usually have a standard routine for inserting new internal drives. I plug them in, then go into Windows Disk Management and partition/initialize/format them.

Admittedly I haven't inserted an HDD for many years (only SSDs), and certainly not as big as this. Anyway, this was for a friend on his Asus TUF B360-PRO Gaming motherboard.

I plugged the SATA cable into the connector numbered 1 on the mobo and then to the disk, and connected power from the PSU. Then I breifly checked the BIOS on boot, it was registered correctly there. I then proceeded into Windows only to discover something I hadn't experienced before: The disk shows up in Device Manager but not in Disk Management! So basically I couldn't make use of it.
Screenshot of device manager and disk management below (Norwegian OS in case you're wondering). The Kingston drive (C: ) is an M.2 drive.

4RBLW1P.png


Has anyone of you experienced this before? I will contact Seagate support, but I just thought I'd try my luck here first.
The only thing I tried so far was to switch connector on the mobo (from 2 to 1). Same result. I haven't tried changing SATA cable, although I'm not sure it'll help given that it seems to be correctly registered in both the BIOS and Device Manager.
Oh, and I also just to be sure downloaded and installed the SATA drivers for the mobo. Same result.

Cheers :)

EDIT: The screenshot doesn't show the disks in Disk Management, but there was only one there, DISK 0, and that was the Kingston M.2 drive.
 
Last edited:
drivers? format it and set it up?
 
try to change sata port. when using m2 port some sata does not work i think read your manual instruction of mobo
 
PerfectWave said:
try to change sata port. when using m2 port some sata does not work i think read your manual instruction of mobo
Click to expand...
Good point! It says this in the manual: "The M.2_1 socket shares SATA_2 port when using M.2 SATA mode devices. Adjust BIOS settings to use a SATA device."

I did however switch to the sata 1 port to test that too, but with the same result. I could try one of the other connectors though, because why not.
 
Whitestar said:
Good point! It says this in the manual: "The M.2_1 socket shares SATA_2 port when using M.2 SATA mode devices. Adjust BIOS settings to use a SATA device."

I did however switch to the sata 1 port to test that too, but with the same result. I could try one of the other connectors though, because why not.
Click to expand...


Go ahead and try another connector or cable and if you have the same issue, please contact support here.
 
Use SATA ports 3,4,5,6. Any free one.

1583509560287.png
 
Hello OP, is this issue resolved? I have a friend who has similar issue with his 1 TB WD Blue Drive (used as storage drive) after upgrading the OS from 7 to 10. Shows up in boot, bios, Device Manager but not in Disk Management.
 
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