Abnormally low benchmark scores and keyboard lag on start up

[Paladone]

Hey guys,

So I only finished putting my PC together a few days ago, but have been having some issues with it since.

The first thing is that after logging in, for around 20 seconds or so there is a considerable delay in response time between my keyboard and the PC; I'll hit the windows key and the start menu will pop up half a second later and the same goes for regular typing. There however is no lag when opening programs or with the cursor.

The second issue is that the benchmark scores I've been getting are abnormally low, I attached a couple of images:

For Time Spy, I got 13561 graphics score (test 1=85.10 FPS, test 2= 80.48 FPS) and 9872 in CPU

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My Graphics cards, which are EVGA GTX 1080 SC ACX 3.0 cards, both on water (as is the CPU). Using EVGA precision X, they seem to be stable at 1830/1330MHz with 120% power consumption. They idle at around 30 degrees celsius and during heaven averaged at around 50-55, peaking at 65. In valley however they generally stay below 40. In time spy, I wasn't able to check because EVGA precision X prevented me from running the benchmark for whatever reason. During Heaven, the VRAM usage was around 1.5GB, and around 2.5GB during valley if I remember correctly.

If it matters, I'm using an EVGA Pro SLI bridge with 2 slot spacing and the cards in lanes 1 and 4. I am not sure why, but the card in lane 4 was automatically made the primary card. (Or at least I think it is; the monitors are plugged into the card in lane 1, which shows up as card (2) in the Nvidia control panel).

SLI is enabled with the setting "Maximise 3D performance" and the PhysX processing is set to auto. I have 3 monitors, all are 1080p.

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My apologies for the essay, I am just trying to provide as much information as possible as I haven't a clue what is causing the issues.

Any suggestions are welcome,
Thanks

EDIT: I forgot to add, my heaven score isn't too far off what it should be; maybe around a thousand point? The valley score however is way below what it should be and closer to what you'd get with a single 1070.

EDIT 2: I disabled SLI and ran valley and heaven again. With a single 1080 I score 2864 in heaven, and 5373 in valley (Effectively the same in valley with as with sli on, but around 60% as high as in heaven with SLI on). I don't understand what would cause that.

I removed the CPU part as the issue is resolved; it turned out to be EVGA precision XOC causing the startup lag.

From what I've seen online, people with single 1080's are getting around 3000-3200, while I'm only scoring 2850. I cannot find any for dual 1080's, but 4600 seems to be even less than what you'd score with two 980 TI's.

 

[Recon-UK]

Sounds like a motherboard problem especially with the GPU in 4th slot being assigned master card.

 

[Paladone]

Sounds like a motherboard problem especially with the GPU in 4th slot being assigned master card.

I hope not ahah

 

[sneekypeet]

Save your overclocked profile in bios, reboot and enter bios again and reset to factory default settings. Does the issue still exist?

 

[Paladone]

Save your overclocked profile in bios, reboot and enter bios again and reset to factory default settings. Does the issue still exist?

Unfortunately yes :\ as I edited into the post, I tried the benchmarks without SLI, if that is relevant.

 

[sneekypeet]

So your mouse works fine with no lag, it is only seen with the keyboard? Did you install USB drivers, have you tried other ports, can you try a different keyboard?

 

[Paladone]

So your mouse works fine with no lag, it is only seen with the keyboard? Did you install USB drivers, have you tried other ports, can you try a different keyboard?

I just tried a different keyboard but still the same issue. I am fairly sure I installed all the drivers, although I'll reinstall them all again and see if that helps. If it matters I also tried a different SLI bridge which did not fix the benchmarking issues.

EDIT: I reinstalled all the drivers, no change Would it be worth flashing the bios?
EDIT 2: Could the start up issue just be that the SSD is taking a while to get going? I should have also mentioned that it doesn't immediately lag, rather, it starts 2-3 seconds after logging in, and the lag is accompanied by the spinning loading wheel.

 

[Paladone]

Something I should have asked as well is; could it just be the fact that they are 1080's? I had heard they weren't great with SLI in some instances after all, and maybe especially so with an older benchmarking platform?

 

[kn00tcn]

Something I should have asked as well is; could it just be the fact that they are 1080's? I had heard they weren't great with SLI in some instances after all, and maybe especially so with an older benchmarking platform?

you're not supposed to test in a vacuum, are these numbers on the specific drivers the same numbers that others get?

spinning loading wheel is suspicious, where is the list of processes & taskmanager screenshot of cpu usage?

 

[francisw19]

I don't have anything I can add regarding the low benchmark scores, but the keyboard input lag during boot up is an issue with Precision X (experienced the exact same issue you describe on my rig as well). I've just been using Afterburner instead and all is well.

 

[Random Murderer]

Posting to sub and find out what the issue is. Congrats on getting quad-channel running stably, by the way

 

[yogurt_21]

odd that heaven is showing 4GB per card instead of 8GB.

otherwise I have no idea why you would be having issues, by all accounts that rig should fly...

 

[Caring1]

odd that heaven is showing 4GB per card instead of 8GB.

otherwise I have no idea why you would be having issues, by all accounts that rig should fly...

That's a known issue with those Benches.

 

[Paladone]

I don't have anything I can add regarding the low benchmark scores, but the keyboard input lag during boot up is an issue with Precision X (experienced the exact same issue you describe on my rig as well). I've just been using Afterburner instead and all is well.

Ahhh I should have known >.< It's caused me nothing but issues in the past, I don't know why I assumed it had changed haha. Cheers.

 

[LightningJR]

Check the SLI link speed of each card in GPU-Z to make sure it's fine. Don't forget to use the GPU-Z load test to make the PCI-E go in to it's non power saving mode.

 

[FR@NK]

Do you have hyperthreading disabled?

 

[Paladone]

I don't have anything I can add regarding the low benchmark scores, but the keyboard input lag during boot up is an issue with Precision X (experienced the exact same issue you describe on my rig as well). I've just been using Afterburner instead and all is well.

I uninstalled EVGA precision XOC and installed MSI afterburner with windows startup enabled. While the spinning loading wheel is still there, the lag/delay is now gone, so that must have been the issue

you're not supposed to test in a vacuum, are these numbers on the specific drivers the same numbers that others get?

spinning loading wheel is suspicious, where is the list of processes & taskmanager screenshot of cpu usage?

I have tried reinstalling several times. It was effectively the same with earlier drivers.

I attached a picture of all processes:

Check the SLI link speed of each card in GPU-Z to make sure it's fine. Don't forget to use the GPU-Z load test to make the PCI-E go in to it's non power saving mode.

Here is a screenshot of GPU-z:

I also ran the render test. The cards displayed as:

NVIDIA GeForce GTX 1080: PCI-E 3.0 x16 @ x16 3.0
NVIDIA GeForce GTX 1080: PCI-E 3.0 x16 @ x16 1.1

There did not seem to be any issues during the test, but what does the @16x 1.1 indicate?

Here are a couple images of GPU 1 and 2 sensors during the full screen GPU-z rendering test: http://imgur.com/bcfxHoV (for some reason I wasn't able to upload them via the TPU hosting platform).

I ran another valley benchmark with afterburner just incase and scored 5172; still well below expected. The GPU's only peaked at around 40 degrees though, which is odd because as I mentioned, they get up to 55-60 during heaven and time spy.

Do you have hyperthreading disabled?

No I don't, but I think Francisw19 was right, precision X was causing the lag.

 

[Kanan]

I uninstalled EVGA precision XOC and installed MSI afterburner with windows startup enabled. While the spinning loading wheel is still there, the lag/delay is now gone, so that must have been the issue



I have tried reinstalling several times. It was effectively the same with earlier drivers.

I attached a picture of all processes:

Here is a screenshot of GPU-z:

I also ran the render test. The cards displayed as:

NVIDIA GeForce GTX 1080: PCI-E 3.0 x16 @ x16 3.0
NVIDIA GeForce GTX 1080: PCI-E 3.0 x16 @ x16 1.1

There did not seem to be any issues during the test, but what does the @16x 1.1 indicate?

Here are a couple images of GPU 1 and 2 sensors during the full screen GPU-z rendering test: http://imgur.com/bcfxHoV (for some reason I wasn't able to upload them via the TPU hosting platform).

I ran another valley benchmark with afterburner just incase and scored 5172; still well below expected. The GPU's only peaked at around 40 degrees though, which is odd because as I mentioned, they get up to 55-60 during heaven and time spy.



No I don't, but I think Francisw19 was right, precision X was causing the lag.

It means that 2nd 1080 is in power saving mode, but I'm not 100% sure. Start the render test of GPU-Z and look if it changes to PCI-E 16x 3.0 or stays at 1.1. If it stays at 1.1 it would explain why your bench scores are so low too. Also try a game maybe and look if it works alright there.

 

[Paladone]

It means that 2nd 1080 is in power saving mode, but I'm not 100% sure. Start the render test of GPU-Z and look if it changes to PCI-E 16x 3.0 or stays at 1.1. If it stays at 1.1 it would explain why your bench scores are so low too. Also try a game maybe and look if it works alright there.

Alright will do, thanks.

 

[LightningJR]

With that CPU and motherboard you should have PCIE 16X 3.0 on the first and 4th PCI-E slot when in SLI. If that's where your cards are at and you're still getting 1.1 on one of the cards when at load it could be your issue.

 

[dont whant to set it"']

It could be posible that your motherboard has settings in BIOS for PCIE generation and speed settings, try matching them to say 3.0 at 8x or 2.0 at 16x,btw I aint familiar with that HEDT.
Ps: PCIE 1.1 at 16x width ~ 3.0 at 4x.
Your cards are not properly synced.

 

[Paladone]

It could be posible that your motherboard has settings in BIOS for PCIE generation and speed settings, try matching them to say 3.0 at 8x or 2.0 at 16x,btw I aint familiar with that HEDT.
Ps: PCIE 1.1 at 16x width ~ 3.0 at 4x.
Your cards are not properly synced.

Thanks, I'll give that a go. The cards switching randomly between 3.0, 2.0 and 1.1. Is that normal?

 

[LightningJR]

Thanks, I'll give that a go. The cards switching randomly between 3.0, 2.0 and 1.1. Is that normal?

randomly, no. If it's doing this while the cards are at load then it's a problem since they should stay at the highest (3.0). At idle it's normal.

 

[Aquinus]

Am I the only person who noticed that the OP is running the benchmark at 1080p? I thought the 1080 was already pretty much CPU bound in just about every situation with a single GPU at 1080p, forget a second one. The 6900k makes it that much worse because you have more lower clocked cores. The OP should be using a 4k monitor for something like that.

 

[francisw19]

I uninstalled EVGA precision XOC and installed MSI afterburner with windows startup enabled. While the spinning loading wheel is still there, the lag/delay is now gone, so that must have been the issue

Nice to hear!