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Add 2nd m.2 now crash when GPU in use

C

CanAussie

Joined
Feb 9, 2016
Messages
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Looking for some troubleshooting suggestions.

I was upgrading my existing computer which has not stability issues to speak of. My computer (specs below) had only a single m.2 installed. I purchased and installed an additional m.2 drive. No stability issues on boot and configure of the new drive. I mounted/formated and copied a few files to it with no issue. Being happy with the upgrade, I decided it was time to play some Starfield. As soon as I launch a game and it actually starts to use the GPU (1 or 2 seconds after actually getting into a game) I black screen and hard power off/reboot. I tested this with a few other games and benchmarks. After much troubleshooting, including minor bios changes, bios update and driver updates, nothing fixed the crash on GPU use. After removing the new drive, gaming is once again stable.

New drive was purchased from a reputable local hardware retailer.

Only one PCIe card is in use - the GPU. No other cards are installed.

Any suggestions, or troubleshooting steps anyone can suggest?

Computer specs -
ASUS X570-e Gaming
*edit to add* AMD 5900X CPU
nvidia 3080 gpu
2X16GB RAM
850W Power supply
samsung 980 2TB m.2
Windows 11

new m2.
pny 2TB m.2


Thanks for any help.
 
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Were the games installed on the new drive? If not I really don't see how a second M.2 could cause any such problems and I'd be more inclined to think the cause lies with the motherboard
 
Belfaborac said:
Were the games installed on the new drive? If not I really don't see how a second M.2 could cause any such problems and I'd be more inclined to think the cause lies with the motherboard
Click to expand...
No. All games were still running off the original drive.
I thought maybe something about PCIE lane configuration in the bios, but couldn't see anything.
 
Very strange, I've never heard of a similar problem. The second M.2 should have no effect whatsoever when it's not in use, so the only thing I can think of is that there's something wrong with the motherboard which buggers up the PCIe allocation when the second drive is installed.
 
I'd get in contact with ASUS on this OP, the drive seems fine so that makes your board the culprit.
 
Thanks for the feedback - case raised with ASUS well over 24 hours ago now. I'll update with results once there is a resolution, in case someone else searches for a similar issue.
 
I had a similar issue.With one m.2 system was stable. Added 2nd m.2 and it gave me bsod. Wasted 9 months to figure out the issue. Turned out it was my PSU. PSU still runs fine with 1 m.2 but with 2, its giving me issue.
 
What kind of issue? Did it somehow "interfere" with the PSU, or was the PSU so marginal in terms of capacity that the second M.2's handful of Watts brought it to it's knees?
 
I wouldn't think it would be a power supply issue - my power supply is -
850 Watt Corsair RM850 80 Plus Gold Modular Power Supply
I'll go and do some calcs on one of the powersupply calc sites, but I didn't think I'd be pushing that. More than happy to be corrected.
 
CanAussie said:
I wouldn't think it would be a power supply issue - my power supply is -
850 Watt Corsair RM850 80 Plus Gold Modular Power Supply
I'll go and do some calcs on one of the powersupply calc sites, but I didn't think I'd be pushing that. More than happy to be corrected.
Click to expand...
Yea i had same PSU which caused this issue, ironically. I would check the PSU.
Here is the link to my thread.
www.techpowerup.com

Weird issue with nVme ssd due to GPU

This is something I have been struggling with for like an year. I kept checking for solution time to time but I couldnt figure out what exactly was the issue at first. Took me an year to finally find the culprit. well, still havent found the solution though, as I don't understand why such thing...
www.techpowerup.com www.techpowerup.com
 
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Well by your troubleshooting the drive is suspect.
 
Current troubleshooting from ASUS - reset bios. Obviously did not fix anything. They escalated internally. Also they referred me back to their "supported" M.2 drives, which is laughably out of date. No 2TB models even listed.

I bought a cheap 1X1 PCIE M.2 riser card. for $15. Tested using that instead of having the new SSD plugged directly into motherboard. Still crashes when GPU usage goes up.

Considering option of just buying a new 4TB drive and migrating to it. Still uncertain if the issue is the Corsair PSU or ASUS M/B.
 
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