All 4 Ram Sticks Suddenly have Errors, BSOD @ Startup

[SlvrSurfer]

Hello, I am having an issue where all 4 of my 16GB DDR4 3200mhz sticks now have errors when running memtest and computer fails to load without crashing quite often when I reset. I verified the errors on all sticks by testing them on another working PC. I am at a loss of how this could have happened, and when I first purchased these sticks a few months ago (Corsair Vengeance Pro), I did run memtest, and received zero errors with 4 passes. I am worried that if I get new modules, that they can become damaged as well, perhaps due to a faulty motherboard or maybe CPU. I do live in Florida, and I do have a whole home surge protector and I did not notice any other symptoms of a surge, but that is a possibility.

Any ideas how to fix this? Any way to diagnose the motherboard or CPU memory controller? Thanks for reading!



Some more details-

- Computer is stable when gaming, and when using high memory usage programs like DCS & Flight Sim 2020

- Computer only has issues when restarting where it would crash as soon as it starts to load Windows - BSOD - Stop Code: IRQL_NOT_LESS_OR_EQUAL What Failed: ntoskrnl.exe

- When running Ram in stock mode (no overclock), it will load further into Windows, and after a couple of crashes, it does load, then is stable

- When running Ram in XMP (or whatever AMD calls it), I have been able to successfully load windows and run said programs as above by removing all ram, and reseating it.... don't know if that's just a placebo

- Memory errors from memtest do occur no matter if ram is overclocked or not.

- Have tried each individual stick in all slots. Errors are consistent throughout





Specs-

4x 16gb 3200mhz DDR4

5800x3D

Asus B550-F Mobo

Nvidia 4090

Super Flower Leadex III Gold 850

Dump File- https://www.mediafire.com/file/9wfi34p5cy66r10/dumps.zip/file

 

[A Computer Guy]

I would think all four ram sticks being bad would be pretty rare however I had two corsair kits (4 dimms) once, each with one bad ram stick, so it might not be impossible.

Is your UEFI/BIOS up to date?

Do you have another system, or a friends system to test the ram, or a different ram kit?

 

[SlvrSurfer]

I would think all four ram sticks being bad would be pretty rare however I had two corsair kits (4 dimms) once, each with one bad ram stick, so it might not be impossible.

Is your UEFI/BIOS up to date?

Do you have another system, or a friends system to test the ram, or a different ram kit?

yeah, everyone complains about Corsair ram, but it was working fine for months for me until now.

Yep, the UEFI/BIOS is up to date, but I’ll double check tomorrow morning.

I did test those same sticks on my friend’s system and I was seeing errors on all 4 sticks. I also tested a spare set of ram on my rig and there was no errors and Windows booted without any issues.

 

[Dr. Dro]

I used B-die Corsair Dominator RAM with my old 5950X/B550-E system. Latest AGESA version should have massively improved memory training on this platform, try updating BIOS to the latest before you try anything else.

I've had it bug out completely on me (same symptoms) with known good settings before. I just never complained much about it because a full BIOS reset usually fixed it.

 

[SlvrSurfer]

There is a new AGESA version released just a few days ago so I’ll give it a shot first thing tomorrow. Thanks, and I’ll report back tonorrow!

 

[faye]

Update your BIOS, set XMP, then bump voltage .05 up from whatever it sets. If that doesn't fix it, RMA the RAM. Probably all it needs, though.

 

[ir_cow]

I would go back to 101 troubleshooting. Update the BIOS, drop down to 1 DIMM, if that works, do 2 and run memtest5. If that passes swap out for the other 2. If that works you know its the MB or CPU not being able to handle 4 DIMMs at Auto/XMP. Tweaking the CPU voltages is always a option, but that also goes down a rabbit hole too.

Officially AMD support for 4x1R is DDR4-2933. The MB QVL for 4x2R is 3600.

 

[A Computer Guy]

yeah, everyone complains about Corsair ram, but it was working fine for months for me until now.

I had a Corsair kit become unstable on me just recently too just running stock XMP, in use now probably for a year or two, and it's my first set to really fail that wasn't straight out of the box but I haven't had the chance to do further testing on them. I run ECC in all my other machines that can do so, so I popped in some spare ECC I had and no problems since. This however was on a potentially damaged CPU that I swapped into my gaming rig so I can test if my main system motherboard replacement really can support 128GB of ram successfully with my newer replacement CPU. It's been about 1 year, 3 months, 4 days since the incident. If my ram is really ok I might possibly know now that CPU is just going to slowly degrade and it simply just reached the point where that corsair memory wasn't going to work with it anymore at it's XMP rated speed.

 

[lexluthermiester]

Hello, I am having an issue where all 4 of my 16GB DDR4 3200mhz sticks now have errors when running memtest and computer fails to load without crashing quite often when I reset. I verified the errors on all sticks by testing them on another working PC. I am at a loss of how this could have happened, and when I first purchased these sticks a few months ago (Corsair Vengeance Pro), I did run memtest, and received zero errors with 4 passes. I am worried that if I get new modules, that they can become damaged as well, perhaps due to a faulty motherboard or maybe CPU. I do live in Florida, and I do have a whole home surge protector and I did not notice any other symptoms of a surge, but that is a possibility.

Any ideas how to fix this? Any way to diagnose the motherboard or CPU memory controller? Thanks for reading!



Some more details-

- Computer is stable when gaming, and when using high memory usage programs like DCS & Flight Sim 2020

- Computer only has issues when restarting where it would crash as soon as it starts to load Windows - BSOD - Stop Code: IRQL_NOT_LESS_OR_EQUAL What Failed: ntoskrnl.exe

- When running Ram in stock mode (no overclock), it will load further into Windows, and after a couple of crashes, it does load, then is stable

- When running Ram in XMP (or whatever AMD calls it), I have been able to successfully load windows and run said programs as above by removing all ram, and reseating it.... don't know if that's just a placebo

- Memory errors from memtest do occur no matter if ram is overclocked or not.

- Have tried each individual stick in all slots. Errors are consistent throughout





Specs-

4x 16gb 3200mhz DDR4

5800x3D

Asus B550-F Mobo

Nvidia 4090

Super Flower Leadex III Gold 850

Dump File- https://www.mediafire.com/file/9wfi34p5cy66r10/dumps.zip/file

Have you tried a different CPU? Memory controllers are on the CPU die and it is unlikely you're having a problem with all of your memory stick all at once and all at the same time. It's either the board or the CPU and it's less likely to be the board.

 

[SlvrSurfer]

Update your BIOS, set XMP, then bump voltage .05 up from whatever it sets. If that doesn't fix it, RMA the RAM. Probably all it needs, though.

I tried updating BIOS, setting and removing XMP, and changing voltage. None of that worked I did contact Corsair for an RMA, but I'm worried that this will happen again since ALL 4 STICKS have errors. Ugh.

Have you tried a different CPU? Memory controllers are on the CPU die and it is unlikely you're having a problem with all of your memory stick all at once and all at the same time. It's either the board or the CPU and it's less likely to be the board.

I have installed the RAM (1 stick at a time) on a different PC with all different components and I was still getting the errors. So I'm thinking that some other component has damaged this RAM. Could the memory controller have caused this damage to occur? Any way to test that?

 

[faye]

I tried updating BIOS, setting and removing XMP, and changing voltage. None of that worked I did contact Corsair for an RMA, but I'm worried that this will happen again since ALL 4 STICKS have errors. Ugh.

If you're within return window (which it sounds like you're not, sadly) then get something else... Maybe even consider trying to sell the kit to someone on an Intel platform at a small loss. For some reason recent batches (don't know how far this goes back) of Corsair DDR4, and the Vengeance series in particular, just aren't playing nice with AM4 systems. I had the exact same thing, only with two sticks, happen, and ended up with G.Skill. Smooth sailing.

 

[freeagent]

I am not convinced it is all of the memory. Did you have any lightning or static or anything like that? What happens if you increase vdimm slightly or vsoc?

 

[photonboy]

First, did you try just TWO sticks in Slots 2 &4?
At this point, you'd want to get a DIFFERENT stick or kit of memory and try it on YOUR PC.
All sticks failing individually in a different PC suggests its the memory sticks but it's hard to be certain. At some point you just need to swap parts unfortunately. Could the CPU have damaged the memory? I don't think so. You can damage the CPU's memory controller by overclocking it, but the CPU (AFAIK) doesn't directly affect the memory voltage.

Your issue seems confusing. If all four sticks were damaged AFTER previously working that suggests a power surge. I can't think of another reason to fail like this in two different systems.

I generally recommend getting only TWO sticks (i.e. 2x16GB), ensure they are placed according to the manual (i.e. 2nd and 4th slots usually) and ensuring that kit is on the QVL list (see mobo support site).

 

[SlvrSurfer]

I am not convinced it is all of the memory. Did you have any lightning or static or anything like that? What happens if you increase vdimm slightly or vsoc?

I certainly could have had a surge via lightning strike, but I do have a whole home surge protector... still possible. I did have some devices fail last year, before I had this rig to a surge. The tough thing is that the symptom's are mild, so the memory could have failed back when we had some storms in the summer months, and I wouldn't have noticed till now.

I increased the vdimm and vsoc by .05v but I still have the same errors.

First, did you try just TWO sticks in Slots 2 &4?
At this point, you'd want to get a DIFFERENT stick or kit of memory and try it on YOUR PC.
All sticks failing individually in a different PC suggests its the memory sticks but it's hard to be certain. At some point you just need to swap parts unfortunately. Could the CPU have damaged the memory? I don't think so. You can damage the CPU's memory controller by overclocking it, but the CPU (AFAIK) doesn't directly affect the memory voltage.

Your issue seems confusing. If all four sticks were damaged AFTER previously working that suggests a power surge. I can't think of another reason to fail like this in two different systems.

I generally recommend getting only TWO sticks (i.e. 2x16GB), ensure they are placed according to the manual (i.e. 2nd and 4th slots usually) and ensuring that kit is on the QVL list (see mobo support site).

I did test two sticks of different Corsair Vengeance Pro 8gb 3200hz in the proper slots earlier, and I did not get any errors.
As for the CPU, all I have on the 5800x3D is a -30 on the curve optimizer and I am running a Cryorig R1 Universal, so I don't think I could have damaged it

I agree, and I think it could have been a power surge. I also thought that it could be the mobo failing and perhaps sending too much voltage to the ram.

I looked on the QVL list and the RAM is NOT on the list as in a 4x16 config, but it is on there as a 2x16 config. This was running perfectly fine though for months, but the damage could have been done a few weeks in since I only ran memtest when I first obtained the RAM.

I did update the BIOS and have restarted the PC many times now, and while I still get these errors, the PC has been loading without any issues.... I obviously didn't fix the damaged ram. I can also easily swap this ram for other sticks and just run 32gb for now, but I am worried that I could damage the new sticks if it's a problem with another component.

BTW, thanks to everyone for the help!!!

 

[faye]

I certainly could have had a surge via lightning strike, but I do have a whole home surge protector... still possible. I did have some devices fail last year, before I had this rig to a surge. The tough thing is that the symptom's are mild, so the memory could have failed back when we had some storms in the summer months, and I wouldn't have noticed till now.

I increased the vdimm and vsoc by .05v but I still have the same errors.


I did test two sticks of different Corsair Vengeance Pro 8gb 3200hz in the proper slots earlier, and I did not get any errors.
As for the CPU, all I have on the 5800x3D is a -30 on the curve optimizer and I am running a Cryorig R1 Universal, so I don't think I could have damaged it

I agree, and I think it could have been a power surge. I also thought that it could be the mobo failing and perhaps sending too much voltage to the ram.

I looked on the QVL list and the RAM is NOT on the list as in a 4x16 config, but it is on there as a 2x16 config. This was running perfectly fine though for months, but the damage could have been done a few weeks in since I only ran memtest when I first obtained the RAM.

I did update the BIOS and have restarted the PC many times now, and while I still get these errors, the PC has been loading without any issues.... I obviously didn't fix the damaged ram. I can also easily swap this ram for other sticks and just run 32gb for now, but I am worried that I could damage the new sticks if it's a problem with another component.

BTW, thanks to everyone for the help!!!

-30 PBO may be part of it. Go back to stock and run memtest86 on all 4 sticks with the VDIMM bumped up.

 

[freeagent]

-30 and a light load will cause all kinds of thread handler exceptions as well as other errors. If you are at unknown stable settings it’s best to run the core clocks at stock, or even a static clock with a static voltage could help you with your testing

 

[SlvrSurfer]

-30 PBO may be part of it. Go back to stock and run memtest86 on all 4 sticks with the VDIMM bumped up.

no luck with that either. I also tried disabling Precision Boost Overdrive (PBO) with also didn't work. Thanks again for the suggestion. Apparently the RAM has a lifetime warranty, so I'll see if Corsair honors it.

-30 and a light load will cause all kinds of thread handler exceptions as well as other errors. If you are at unknown stable settings it’s best to run the core clocks at stock, or even a static clock with a static voltage could help you with your testing

Got it, great to know. I did try removing the -30 figure and ran the cores at stock and I had the same issues. I think I may just swap out the ram and hope that the new modules don't get damaged.

 

[ir_cow]

Corsair is good with the warranty. I've sent a few things in over the years ( no more than anyone else). Pretty easy to deal with.

It's odd all 4 sticks with go at the same time , but if each is given your errors individually on a different computer, I guess it is bad.

If your only getting errors on that computer with 1 DIMM, could be something else. Though you won't know until the RMA comes through. Idk why people immediately blame Corsair.

 

[faye]

Corsair is good with the warranty. I've sent a few things in over the years ( no more than anyone else). Pretty easy to deal with.

It's odd all 4 sticks with go at the same time , but if each is given your errors individually on a different computer, I guess it is bad.

If your only getting errors on that computer with 1 DIMM, could be something else. Though you won't know until the RMA comes through. Idk why people immediately blame Corsair.

I was slow to this stance, but after reading so many threads where it's a member issue on an AM4 platform and it turns out to be Corsair RAM (and the Vengeance series in particular) I've finally come around.

To be clear I have many other Corsair products and like them well enough, and I'm not sure if this is really a Corsair issue or an AMD thing, but Vengeance on AM4 seems to be trouble.

 

[ir_cow]

Corsair, among others had major problems with Ryzen when it first came out. All had to do with the ICs, Samsung was the only ones that worked properly. It has since been resolved looong ago now with many many BIOS updates.

 

[Ferrum Master]

Vengeance on AM4 seems to be trouble.

I had have a Vengeance set based on Micron E die D9TBH. So if anyone feels better, it barely worked on stock even on X99 using JEDEC timings. Then I used it for a short period on AM4. After few weeks I managed to find a stable timing combo, that totally didn't match the stock timing set... They differed a lot on both platforms, but on X99 I could not run past 2933MHz, rarely who could. On AM4 I could do 3333Mhz. (Stock 3000CL16).

Here I believe is just not enough voltage and poorly set tertiary timings + ODT and dividers. Nothing really works on auto, once you set hard known good numbers, then there are no problems.

 

[freeagent]

Corsair, among others had major problems with Ryzen when it first came out. All had to do with the ICs, Samsung was the only ones that worked properly. It has since been resolved looong ago now with many many BIOS updates.

Are you sure about that? I have not seen one person complain about B-Die on AM4.. As an outsider looking in, Samsung were the only ones to get it right?

 

[Ferrum Master]

Are you sure about that? I have not seen one person complain about B-Die on AM4.. As an outsider looking in, Samsung were the only ones to get it right?

There was one dude here on TPU for sure... not sure if just trolling. He could not manage to run them also.

Samsung... they had good ones before, remember Samsung greens on DDR3 often server ECC ones? They clocked crazy good past 2GHz. But the recent ones are not that bad... but no one can touch that Trfc than AM4 really adores and makes it run faster.

 

[Assimilator]

Can y'all please stop insulting OP's intelligence by telling them to update BIOS or tweak voltages? Four memory modules going bad AT THE SAME TIME is astronomically improbable and thus very obviously a hardware failure - nothing that they can do will fix that. And the testing they've done verifies the modules are now bad.

OP, you've done excellent troubleshooting (pretty much the same that I would in this situation), and based on that it definitely sounds like something in your system has killed these modules. The obvious culprit is the CPU's memory controller (IMC), but "why" is a question that is going to be difficult to answer - especially since you said you tested with a different set of modules on the same CPU and things worked. My guess would be that there's a defect in your CPU IMC's silicon, that only comes into play when 4 modules are present i.e. highest load on the IMC, and over time that high load has caused that defect to worsen to the point where eventually it became bad enough that the IMC "slipped" and put too much voltage or current through your modules. The alternative is that your CPU is fine, but a cosmic ray caused the IMC to misbehave and kill the modules (no this is not a joke).

Either way, the safest option now is to RMA the CPU, because unfortunately it can't be trusted.

 

[SlvrSurfer]

Can y'all please stop insulting OP's intelligence by telling them to update BIOS or tweak voltages? Four memory modules going bad AT THE SAME TIME is astronomically improbable and thus very obviously a hardware failure - nothing that they can do will fix that. And the testing they've done verifies the modules are now bad.

OP, you've done excellent troubleshooting (pretty much the same that I would in this situation), and based on that it definitely sounds like something in your system has killed these modules. The obvious culprit is the CPU's memory controller (IMC), but "why" is a question that is going to be difficult to answer - especially since you said you tested with a different set of modules on the same CPU and things worked. My guess would be that there's a defect in your CPU IMC's silicon, that only comes into play when 4 modules are present i.e. highest load on the IMC, and over time that high load has caused that defect to worsen to the point where eventually it became bad enough that the IMC "slipped" and put too much voltage or current through your modules. The alternative is that your CPU is fine, but a cosmic ray caused the IMC to misbehave and kill the modules (no this is not a joke).

Either way, the safest option now is to RMA the CPU, because unfortunately it can't be trusted.

Wow, thank you for that! Yes, I thought that could be the problem at first when I did my initial troubleshooting steps. I was happy to try out all of these BIOS settings so I wouldn't have to start RMA'ing components, but it sounds like contacting AMD is the proper thing to do at this point. Totally crazy about the cosmic ray thing, hopefully that's not what happened!