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AMD Catalyst 15.7 Error

Joined
Nov 7, 2013
Messages
269 (0.06/day)
System Name RubenClavs
Processor Intel i3-7100
Motherboard Gigabyte GA-H270M-D3H
Cooling Cooler Master Hyper Evo 212
Memory 2x4GB DDR4 Kingston HyperX 2400 Mhz
Video Card(s) Intel HD Graphics
Storage 1TB Western Digital Blue;1TB Western Digital Green; 1TB Seagate Barracuda; 1TB Seagate Barracuda
Display(s) 21" BenQ GW2250
Case Xigmatek Assassin
Audio Device(s) Onboard Sound Card
Power Supply Seasonic S12II 620w
Mouse Logitech G600
Keyboard A4 Tech X7 Oscar
Software Windows 10 Pro 64-bit
Hi guys,

I got this error when installing the new catalyst software. I made clean install using DDU tool and installed the new driver and got this error. I tried it several times and still got this one.

Please help!!!!!!!!!!

Untitled.png


Catalyst™ Install Manager
Installation Report
07/10/15 23:09:13

Hardware information

Name

AMD Radeon HD 7800 Series

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x6818

Vendor ID

0x1002

Class Code

0x030000

Revision ID

0x00

Subsystem ID

0xe217

Subsystem vendor ID

0x174b

Other hardware

Existing packages

AMD Catalyst Install Manager

NULL Driver for AMD IOMMU Devices

AMD SATA AHCI Driver

AMD USB Filter Driver

Packages for install
AMD Catalyst Install Manager

Final Status:

Success

Version of Item:

8.0.916.0

Size:

20 Mbytes

AMD Display Driver

Final Status:

Success

Version of Item:

15.200.1046.0000

Size:

90 Mbytes

HDMI Audio Driver

Final Status:

Success

Version of Item:

7.12.0.7721

Size:

1 Mbytes

AMD Steady Video Plug-In

Final Status:

Fail

Version of Item:

2.08.0000

Size:

1 Mbytes

AMD Catalyst Control Center

Final Status:

Success

Version of Item:

2015.0622.2137.37044

Size:

150 Mbytes


Other detected devices

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x5a14

Vendor ID

0x1002

Class Code

0x060000

Revision ID

0x02

Subsystem ID

0x7693

Subsystem vendor ID

0x1462

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x5a23

Vendor ID

0x1002

Class Code

0x080600

Revision ID

0x00

Subsystem ID

0x7693

Subsystem vendor ID

0x1462

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x5a16

Vendor ID

0x1002

Class Code

0x060400

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0xaab0

Vendor ID

0x1002

Class Code

0x040300

Revision ID

0x00

Subsystem ID

0xaab0

Subsystem vendor ID

0x174b

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x5a18

Vendor ID

0x1002

Class Code

0x060400

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x5a1a

Vendor ID

0x1002

Class Code

0x060400

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

ATI Integrated SATA Support

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x4391

Vendor ID

0x1002

Class Code

0x010601

Revision ID

0x40

Subsystem ID

0x7693

Subsystem vendor ID

0x1462

ATI Integrated SMBus Support

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x4385

Vendor ID

0x1002

Class Code

0x0c0500

Revision ID

0x42

Subsystem ID

0x7693

Subsystem vendor ID

0x1462

ATI Integrated Azalia Support

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x4383

Vendor ID

0x1002

Class Code

0x040300

Revision ID

0x40

Subsystem ID

0xd693

Subsystem vendor ID

0x1462

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x4384

Vendor ID

0x1002

Class Code

0x060401

Revision ID

0x40

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x43a0

Vendor ID

0x1002

Class Code

0x060400

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1600

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1601

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1602

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1603

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1604

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1605

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000


Error messages

Application Install: install source package not found
 
happens to me everytime i use a new version of DDU, at first i thought it was the driver. something is conflicting with it and my system.
DDU v10.0 still works great for me, no error
 
happens to me everytime i use a new version of DDU, at first i thought it was the driver. something is conflicting with it and my system.
DDU v10.0 still works great for me, no error

I used the latest version of DDU and installed all new updates for Windows and got the error.

I will try using DDU v10.0 and update here after the installation.
 
@chix_AHOY

I successfully installed the driver, although there is a warning but it completed fine.

Thank you!
 
Still wounder why people use DDU, i have never used it and never had a driver or issue over many years.
 
Still wounder why people use DDU, i have never used it and never had a driver or issue over many years.

Don't even know what DDU is but my guess is it would be useful if going from green team to red...
 
Don't even know what DDU is but my guess is it would be useful if going from green team to red...
DDU is "Display Driver Uninstaller," it replaced the now-defunct Driver Sweeper.
 
Still wounder why people use DDU, i have never used it and never had a driver or issue over many years.


Ditto, I tried that tool and Driver Sweeper (an older version mind you) found lots of AMD bits left over after it "uninstalled".

The Cat Uninstall Manager plus Driver Sweeper works fine for me. Never had any problems with them.
 
Still wounder why people use DDU, i have never used it and never had a driver or issue over many years.

Complete opposite for me and every system I have built for friends and family. The AMD drivers have always given me headache and wasted phone conversations trying to walk people through their issues. Since I have been using DDU for the past two years I have yet to encounter any errors and the phone calls/texts stopped whenever a new AMD driver was released.

Gotta love technology, eh?

:toast:
 
Still wounder why people use DDU, i have never used it and never had a driver or issue over many years.
Since Cat 11s I havent had to use any Utility to remove drivers
 
@Bansaku

After I installed the driver the check mark was Yellow stating the install was complete but with warnings.

Is it a good install? Or I need to redo it?

I had custom install and unchecked Raptr App.
 
@rubenclavs

v10.0 works flawlessly for me, no errors, no warnings

I always do custom install, don't need raptr app
 
Is it a good install? Or I need to redo it?

Depends on what the warning was for... I get it each time, because I have the HDMI audio installed in device manager; however, it is disabled, so the Catalyst installer gives me a warning.
Which is bogus, 'cause I don't need it right now. If I enable the HDMI audio it installs with no complaint.

What was the warning for?
The log file should show you..
 
Complete opposite for me and every system I have built for friends and family. The AMD drivers have always given me headache and wasted phone conversations trying to walk people through their issues.

I think that may depend a lot on what type of hardware they're using and how they're uninstalling. It's been said the Cat Uninstall Utility can remove AMD software other than GPU drivers on setups that use more than just their GPUs.

Regardless though, I would never use their Express Uninstall mode. I always select Custom, and it lets you choose which items to uninstall.

And one of the reasons I like Driver Sweeper is it's thorough and lists only AMD Display items, not AMD in general. That way you don't risk uninstalling AMD software OTHER than the display stuff, and there's no confusion as to what if anything is left. You know it's GPU related.
 
@chix_AHOY

I have used Version 10.2.0, is this the driver you are using too? If not, then please send me a link for me to download.

@95Viper

I haven't read the log file, but when I got home I will install it back and post the Log File here.

@Frag Maniac

Any links for Driver Sweeper?
 
everytime someone makes one of these driver help threads, one of those driver uninstallers is always involved and almost always the cause.
 
@Xzibit

I've used the Driver Fusion but still got the "warning error" after installing the driver.

Anyways, here are the details @95Viper

Untitled.png


Log:



Catalyst™ Install Manager
Installation Report
07/12/15 16:28:55


Hardware information

Name AMD Radeon HD 7800 Series
Manufacturer Advanced Micro Devices, Inc.
Device ID 0x6818
Vendor ID 0x1002
Class Code 0x030000
Revision ID 0x00
Subsystem ID 0xe217
Subsystem vendor ID 0x174b
Other hardware

Existing packages
AMD Catalyst Install Manager
NULL Driver for AMD IOMMU Devices
AMD SATA AHCI Driver
AMD USB Filter Driver

Packages for install
AMD Catalyst Install Manager
Final Status: Success
Version of Item: 8.0.916.0
Size: 20 Mbytes
AMD Display Driver
Final Status: Success
Version of Item: 15.200.1046.0000
Size: 90 Mbytes
HDMI Audio Driver
Final Status: Success
Version of Item: 7.12.0.7721
Size: 1 Mbytes
AMD Steady Video Plug-In
Final Status: Success
Version of Item: 2.08.0000
Size: 1 Mbytes
AMD Drag and Drop Transcoding
Final Status: Success
Version of Item: 2.00.0000
Size: 1 Mbytes
AMD Catalyst Control Center
Final Status: Success
Version of Item: 2015.0622.2137.37044
Size: 150 Mbytes


Other detected devices


Manufacturer Advanced Micro Devices, Inc.
Device ID 0x5a14
Vendor ID 0x1002
Class Code 0x060000
Revision ID 0x02
Subsystem ID 0x7693
Subsystem vendor ID 0x1462



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x5a23
Vendor ID 0x1002
Class Code 0x080600
Revision ID 0x00
Subsystem ID 0x7693
Subsystem vendor ID 0x1462



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x5a16
Vendor ID 0x1002
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0xaab0
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x00
Subsystem ID 0xaab0
Subsystem vendor ID 0x174b

ATI Integrated SATA Support

Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4391
Vendor ID 0x1002
Class Code 0x010601
Revision ID 0x40
Subsystem ID 0x7693
Subsystem vendor ID 0x1462

ATI Integrated SMBus Support

Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4385
Vendor ID 0x1002
Class Code 0x0c0500
Revision ID 0x42
Subsystem ID 0x7693
Subsystem vendor ID 0x1462

ATI Integrated Azalia Support

Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4383
Vendor ID 0x1002
Class Code 0x040300
Revision ID 0x40
Subsystem ID 0xd693
Subsystem vendor ID 0x1462



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x4384
Vendor ID 0x1002
Class Code 0x060401
Revision ID 0x40
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x43a0
Vendor ID 0x1002
Class Code 0x060400
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1600
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1601
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1602
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1603
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1604
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000



Manufacturer Advanced Micro Devices, Inc.
Device ID 0x1605
Vendor ID 0x1022
Class Code 0x060000
Revision ID 0x00
Subsystem ID 0x0000
Subsystem vendor ID 0x0000


Error messages
 
Complete opposite for me and every system I have built for friends and family. The AMD drivers have always given me headache and wasted phone conversations trying to walk people through their issues. Since I have been using DDU for the past two years I have yet to encounter any errors and the phone calls/texts stopped whenever a new AMD driver was released.

Gotta love technology, eh?

:toast:

Well that's why we are here :).


Since Cat 11s I havent had to use any Utility to remove drivers

Same here, i don't even bother uninstalling the old one, just install right over.
 
Hi guys,

I got this error when installing the new catalyst software. I made clean install using DDU tool and installed the new driver and got this error. I tried it several times and still got this one.

Please help!!!!!!!!!!

View attachment 66383

Catalyst™ Install Manager
Installation Report
07/10/15 23:09:13

Hardware information

Name

AMD Radeon HD 7800 Series

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x6818

Vendor ID

0x1002

Class Code

0x030000

Revision ID

0x00

Subsystem ID

0xe217

Subsystem vendor ID

0x174b

Other hardware

Existing packages

AMD Catalyst Install Manager

NULL Driver for AMD IOMMU Devices

AMD SATA AHCI Driver

AMD USB Filter Driver

Packages for install
AMD Catalyst Install Manager

Final Status:

Success

Version of Item:

8.0.916.0

Size:

20 Mbytes

AMD Display Driver

Final Status:

Success

Version of Item:

15.200.1046.0000

Size:

90 Mbytes

HDMI Audio Driver

Final Status:

Success

Version of Item:

7.12.0.7721

Size:

1 Mbytes

AMD Steady Video Plug-In

Final Status:

Fail

Version of Item:

2.08.0000

Size:

1 Mbytes

AMD Catalyst Control Center

Final Status:

Success

Version of Item:

2015.0622.2137.37044

Size:

150 Mbytes


Other detected devices

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x5a14

Vendor ID

0x1002

Class Code

0x060000

Revision ID

0x02

Subsystem ID

0x7693

Subsystem vendor ID

0x1462

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x5a23

Vendor ID

0x1002

Class Code

0x080600

Revision ID

0x00

Subsystem ID

0x7693

Subsystem vendor ID

0x1462

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x5a16

Vendor ID

0x1002

Class Code

0x060400

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0xaab0

Vendor ID

0x1002

Class Code

0x040300

Revision ID

0x00

Subsystem ID

0xaab0

Subsystem vendor ID

0x174b

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x5a18

Vendor ID

0x1002

Class Code

0x060400

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x5a1a

Vendor ID

0x1002

Class Code

0x060400

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

ATI Integrated SATA Support

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x4391

Vendor ID

0x1002

Class Code

0x010601

Revision ID

0x40

Subsystem ID

0x7693

Subsystem vendor ID

0x1462

ATI Integrated SMBus Support

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x4385

Vendor ID

0x1002

Class Code

0x0c0500

Revision ID

0x42

Subsystem ID

0x7693

Subsystem vendor ID

0x1462

ATI Integrated Azalia Support

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x4383

Vendor ID

0x1002

Class Code

0x040300

Revision ID

0x40

Subsystem ID

0xd693

Subsystem vendor ID

0x1462

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x4384

Vendor ID

0x1002

Class Code

0x060401

Revision ID

0x40

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x43a0

Vendor ID

0x1002

Class Code

0x060400

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1600

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1601

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1602

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1603

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1604

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000

Manufacturer

Advanced Micro Devices, Inc.

Device ID

0x1605

Vendor ID

0x1022

Class Code

0x060000

Revision ID

0x00

Subsystem ID

0x0000

Subsystem vendor ID

0x0000


Error messages

Application Install: install source package not found
Check hash of downloaded amd driver through http://filehippo.com/download_ati_catalyst_vista_64/tech/
Check whether AV interferes with the installation.
 
What's with the recent 15.5/15.6/15.7 AMD drivers using the same display driver version 14.502.1014(which came out with the 15.4 FreeSync package)?
The only thing that gets an update is the Crossfire profiles and CCC.

It even says in the 15.7 notes that the new driver version is 15.02?

Also any one remember where the Crossfire profiles live on the harddisk?
 
What's with the recent 15.5/15.6/15.7 AMD drivers using the same display driver version 14.502.1014(which came out with the 15.4 FreeSync package)?

It even says in the 15.7 notes that the new driver version is 15.02?

Mine doesn't...
ccc157.png


Quote from release notes:
Package Contents

The AMD Catalyst™ Software Suite, AMD Catalyst™ 15.7 contains the following:

  • AMD Catalyst™ Display Driver version 15.20.1046
 
Last edited:
Any links for Driver Sweeper?

http://www.techspot.com/downloads/4266-driver-sweeper.html

Just leave it as is. If you try to update it, they send you to the new version called Driver Fusion.
everytime someone makes one of these driver help threads, one of those driver uninstallers is always involved and almost always the cause.
Bah, not if you use a decent one and actually know how to use it. Just the fact that some claim the AMD uninstall tool removes unwanted non display driver related stuff when you can easily select Custom and pick only display related drivers makes it obvious some don't have a clue what they're doing.:rolleyes:
 
@Frag Maniac
@95Viper

On my log notes after the installation, is there any errors or bad install?

BTW thank you for the Driver Sweeper link!
 
Mine doesn't...
View attachment 66462

Quote from release notes:
Package Contents

The AMD Catalyst™ Software Suite, AMD Catalyst™ 15.7 contains the following:

  • AMD Catalyst™ Display Driver version 15.20.1046
When I run the setup,
Capture.JPG


The only thing it says I can upgrade is CCC itself.
 
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