Asrock Z590 oc formula. Windows 10 restarts the computer when my wifi router hangs.

[Oldschool297]

I have a problem with my wifi router it hangs for some minutes from time to time and then my computer always restarts. Is it a bug in Windows 10? I search the web but i did not find any solution. I have all new updates to 10.

 

[Bill_Bright]

No, it is not a bug in W10.

When you router hangs, do other devices lose access too?

Edit comment: fixed typo.

 

[Oldschool297]

Yes all that is connected to the wifi router, it is not a fault on the motherboards wifi

 

[kilo]

Can you tell us the router make and model?

 

[Bill_Bright]

Yes all that is connected to the wifi router

If all the devices connected to the router lose wifi connection at the same time, that sure indicates a network or router issue. That said, it does not make sense for a wifi connected computer to reboot when it loses wifi connection. So there may be more than one problem going on here.

Did this problem recently start, or has it been happening since day 1? If a recent problem, did something recently change? For example, did you move the router to a new location? Did a large object recently get moved into the "line-of-sight" path of the wifi signal? This could be something like a large metal refrigerator or filing cabinet.

I agree with kilo, what is the router make and model number. And if separate, what is the make and model of the modem?

 

[Calenhad]

A bugged out wifi module can block a whole wifi network, making it appear the router is not responding. (try having a conversation with another person while somebody is playing a trombone loudly into your ear).

So, it is possible that your motherboard wifi is at fault here.

 

[Bill_Bright]

So, it is possible that your motherboard wifi is at fault here.

Again, the OP reports all devices lose wifi connection at the same time. Highly unlikely a motherboard in one computer would affect the entire wireless network - it would, in effect, have to suddenly transmit a huge jamming signal, strong enough to affect every device in the area.

BUT - stranger things have happened. So when it happens again, simply power off the suspect computer and see if the other wireless devices suddenly have wifi access.

 

[ThrashZone]

Hi,
Router throwing Pulling some wild voltages to restart a computer lol
RMA router.

 

[Bill_Bright]

Router throwing some wild voltages to restart a computer lol

How does a router throw wild voltages over wifi?

 

[ThrashZone]

How does a router throw wild voltages over wifi?

Should of said Pulling wild voltages
Or wall outlets are connected to the same circuit of these devices and just isn't powerful enough thus computer restarts

Why else would a computer restart beside lack of power or power fluctuations so bad bios/ OS safety features either shut down or restart a computer.

Just knowing the router model isn't really enough to know what is happening to the computer lol but would of been nice to know.

 

[Bill_Bright]

Why else would a computer restart beside lack of power or power fluctuations so bad bios/ OS safety features either shut down or restart a computer.

Many many reasons in addition to that. As you note, power (from several sources) is suspect, but also bad RAM, bad VRMs, malware, and more.

I still think there are two different problems because once again - all wireless devices appear to be affected when this router hangs. Not just one.

 

[Calenhad]

Again, the OP reports all devices lose wifi connection at the same time. Highly unlikely a motherboard in one computer would affect the entire wireless network - it would, in effect, have to suddenly transmit a huge jamming signal, strong enough to affect every device in the area.

That is incorrect. It would just have to continously transmit a signal to keep the channel busy. There is no need for military grade jamming to render a wifi channel unusable in a home environment. Wifi is not a democracy, so one malfunctioning/malicious device can cause havoc to the whole network. Newer revisions of wifi is less susceptible to this. But more details would be a topic for a seperate thread.

BUT - stranger things have happened. So when it happens again, simply power off the suspect computer and see if the other wireless devices suddenly have wifi access.

Yes, op should absolutely check if his router goes offline/unresponsive while the computer is turned off.

 

[Bill_Bright]

That is incorrect.

It is correct. I was careful with my choice of words. Please take them at face value and don't read into them something not there or what you want. For example, I never suggested anything close to "military grade Jamming" which - for the record, I am personally very familiar with having spent 24 years as a military radio communications equipment technician (as noted via the link in my sig) supporting a vast array of real-world and exercise events involving jamming and jamming countermeasures, here and abroad.

And please note what I wrote that you quoted. I said it is "highly unlikely" a motherboard in one computer would affect the entire network. That is absolutely true. But "highly unlikely" is not the same as "absolutely impossible" and the exact reason for my next sentence in that post.

Newer revisions of wifi is less susceptible to this.

True. But while 802.11n is not exactly new, it was and still is great at isolating channels and connections compared to previous revisions. I would suspect the OP has at least 11n. But again, more information is needed.

 

[Calenhad]

This is all very hypothetical unless op comes back with more information. Could be his microwave causing this for all we know.

It is correct. I was careful with my choice of words. Please take them at face value and don't read into them something not there or what you want. For example, I never suggested anything close to "military grade Jamming" which - for the record, I am personally very familiar with having spent 24 years as a military radio communications equipment technician (as noted via the link in my sig) supporting a vast array of real-world and exercise events involving jamming and jamming countermeasures, here and abroad.

And please note what I wrote that you quoted. I said it is "highly unlikely" a motherboard in one computer would affect the entire network. That is absolutely true. But "highly unlikely" is not the same as "absolutely impossible" and the exact reason for my next sentence in that post.

True. But while 802.11n is not exactly new, it was and still is great at isolating channels and connections compared to previous revisions. I would suspect the OP has at least 11n. But again, more information is needed.

But since we are getting into the whole background knowledge here, I will say this much: I have mentioned before on this forum that I have an engineering degree in networks and security. I have experience with network architectures from coax to 5G cellular and wifi 6E. I have also done my fair share of penetration testing and prevention as per the security part.

I can guarantee you that a regular wifi network can be kept busy by most wireless devices. Wifi does not have the signal strength, redundancy, or robustness of some of that military equipment you've worked on. I am sure you know what happens to a cb radio channel if some fool keeps the PTT pressed. Wifi is about that susceptible to interruptions. Wifi is seriously limited in signal strength, compared to most other wireless communication. I don't know how many orders of magnitude stronger military equipment is, but I am willing to bet it is several.

Modern wifi standards are better as said above, but put a noisy (malfunctioning) device "near" the router and your network will still appear dead as a dodo to other devices. Beam-forming can do wonders for devices in other directions, but it is not magic. Same goes for features introduced with newer standards.

Anyway, this is really not helping op. Unless he comes back with more information this thread is dead.

 

[Bill_Bright]

I can guarantee you that a regular wifi network can be kept busy by most wireless devices.

I never denied that. I have seen it myself. In fact, I acknowledged that above - BEFORE you claimed I was wrong - by suggesting that suspect computer be powered off next time this happens.

But for 1 wifi adapter to take out an entire wifi network (considering these are very low power devices) that is an extreme exception to the norm - and exceptions don't make the rule. And I repeat (again - and yes that in itself is redundant), a router hanging would not cause a computer to reboot - especially when all the other connected devices are locked out of the network too.

Having said that, and to keep from going in more circles with more hypotheticals and anecdotals, and to repeat myself again we need more information and posed questions answered. So until the OP returns, let's put a pin in it.

 

[Oldschool297]

It is a old huawei e5878s-32 with battery. I do not have any restarts problem at all when wifi is disconnected in Windows 10, i doubt that it is the motherboard when all my connected phones wifi also stops working when my computer use to restart, could happen between 1 or 4 days. The backside on the router seems a little bigger so i guess it is the battery, it may not be the best.

 

[ThrashZone]

It is a old huawei e5878s-32 with battery. I do not have any restarts problem at all when wifi is disconnected in Windows 10, i doubt that it is the motherboard when all my connected phones wifi also stops working when my computer use to restart, could happen between 1 or 4 days. The backside on the router seems a little bigger so i guess it is the battery, it may not be the best.

Hi,
Yep if the battery gets depleted quickly everything connected to it goes off.

 

[Oldschool297]

It is the same when it charges, maybe it gets to warm. I have come to the conclusion that the computer restarts in 1-4 days when i have had it in high performance sleep state. When i have disabled sleep it seems to to fine with wifi to, i streamed 24h all weekend when i have restarted without getting into sleep state. What can the sleep state cause when you have logged in again? It always seems to restart after sleep state when wifi is on, often from 10-24h.

 

[ThrashZone]

It is the same when it charges, maybe it gets to warm. I have come to the conclusion that the computer restarts in 1-4 days when i have had it in high performance sleep state. When i have disabled sleep it seems to to fine with wifi to, i streamed 24h all weekend when i have restarted without getting into sleep state. What can the sleep state cause when you have logged in again? It always seems to restart after sleep state when wifi is on, often from 10-24h.

Hi,
Instead of using sleep features you might just use turn off display as the sleep function.

 

[Oldschool297]

It is a usual computer with Asrock Z590 OC Formula motherboard. Maybe it is some of Windows 10 update that can cause it, it works fine with wifi when computer has not gone into sleep mode. So the motherboard wifi must be whole.