Asus laptop help

Bow · Aug 26, 2015

My neighbor has a Asus x502c laptop. When he turns it on it goes right to the bios screen and no farther. i have tried several of the options to save changes or load factory settings ect, but when clicking yes to restart it goes right back to the bios.
Also noticed that the power cord looks like its been run over by the vacuum cleaner several time and the casing is open.

Any ideas?

Thanks

flmatter · Aug 26, 2015

hard drive dead? at least it boots to bios, try a different hard drive in it

5DVX0130 · Aug 26, 2015

Most likely a dead hard drive.
In the BIOS set:
- Launch CSM enabled
- Secure Boot Control disabled

Then try booting using a USB thumbdrive.

jsfitz54 · Aug 26, 2015

Bow said:
Also noticed that the power cord looks like its been run over by the vacuum cleaner several time and the casing is open.

Most likely ran over cord and pulled laptop off table??? SO, dead HD. Buy a SSD for replacement.

Also, common sense says, tape shell of power supply closed. WTF.

Jetster · Aug 26, 2015

Download a linux version and try to boot to it. Ether USB or DVD like 5DVX0130

Also F8 boot and restore with the recovery partition .

newtekie1 · Aug 26, 2015

Yep, likely a dead hard drive. I've got two ASUS laptops that are very similar to that one. By default, if it can't boot from any other device it loads into the BIOS.

Bow · Aug 26, 2015

Thanks guys, he is HD shopping today.

5DVX0130 · Aug 26, 2015

Why not go for a snazzy SSD instead?

They do wonders in older laptops and are much more resilient to drops.

CJCerny · Aug 26, 2015

Hopefully, he'll get that new hard drive installed and the OS reloaded before he is electrocuted by the power cord.

System Name	SLOW-MO-SHUN III
Processor	AMD RYZEN 9 7950X 4.5ghz 16 Core
Motherboard	MSI MPG X670E Carbon wifi
Cooling	Quench 360 Liquid Cooler
Memory	2x 16GB Kingston Fury Beast DDR 5-5200
Video Card(s)	NVidia GeForce RTX 3090 24 GB GDDR6X
Storage	1TB Kingston NV2 M.2 SSD 2TB 2.5 SanDisk SSD Plus
Display(s)	Asus 28" VP28UQG 4K 3840x2160
Case	Athena M1, 6 Chassis Fans
Audio Device(s)	Onboard
Power Supply	EVGA Super Nova 1000W
Mouse	Razer Deathadder
Keyboard	Razer Ornata
Software	Windows 11 Home 64-Bit

System Name	Matter's / Helios 300 Predator
Processor	Ryzen 7 2700 / i7 7700HQ
Motherboard	B450 Tomahawk / Acer Helios 300 Predator
Cooling	Arctic Freezer eSports Duo
Memory	Patriot Viper ddr4 32gb / 32gb gskill ddr4
Video Card(s)	MSI RTX 2080 Super Ventus OC / GTX 1060 6gb
Storage	Patriot Viper nvme M2, crucial MX300 275gb, Samsung 860 qvo 1tb
Display(s)	Acer 24" 1080p / 15.6 1080p HD
Case	Antec 300 / Acer Helios 300 Predator
Audio Device(s)	On Board - Steel Series Arctis Pro Wireless Cans
Power Supply	Antec 850watt high current pro
Mouse	Steel series Rival 600
Keyboard	Corsair K70 / Acer Helios 300 Predator
Software	Win 10 Pro / Win 10 Home

System Name	The Yellow Box
Processor	AMD K5 100
Motherboard	Intel 5DVX0130
Cooling	A snazzy stock cooler
Memory	64MB EDO SIMM
Video Card(s)	ATI Mach 64 4MB + Creative Voodoo 8MB
Storage	IBM 1.6GB IDE + IBM 3.2GB IDE
Display(s)	15" AOC CRT (Terrible, terrible POS)
Case	Cheapo Yellow Box
Audio Device(s)	Creative Sound Blaster
Power Supply	No name 200W
Mouse	Microsoft IntelliMouse
Keyboard	Cherry G80
Software	Windows 98Se

Processor	Intel i7 970 // Intel i7 2600K
Motherboard	Asus Rampage III Formula // Asus P8P67 Deluxe
Cooling	Zalman CNPS9900MaxB // Zalman CNPS11X
Memory	GSkill 2133 12GB // Corsair V 2400 32GB
Video Card(s)	ASUS GTX1080 // MSI GTX1070
Storage	Samsung 870EVO // Samsung 840P
Display(s)	Dell S2725DS
Case	CoolerMaster Stacker 830se // Lian Li PC-9F
Audio Device(s)	onboard
Power Supply	Seasonic X 850w Gold // EVGA 850w G2
Mouse	Logitech G502SE HERO, G9
Keyboard	Dell
Software	W11 Pro 24H2

System Name	Juliette // My HTPC
Processor	Intel i7 9700K // AMD Ryzen 5 5600G
Motherboard	ASUS Prime Z390X-A // ASRock B550 ITX-AC
Cooling	Noctua NH-U12 Black // Stock
Memory	Corsair DDR4 3600 32gb //G.SKILL Trident Z Royal Series 16GB (2 x 8GB) 3600
Video Card(s)	ASUS RTX4070 OC// ASUS RTX 4060 OC
Storage	Samsung 970 EVO NVMe 1Tb, Intel 665p Series M.2 2280 1TB // Samsung 1Tb SSD
Display(s)	ASUS VP348QGL 34" Quad HD 3440 x 1440 // 55" LG 4K SK8000 Series
Case	Seasonic SYNCRO Q7// Silverstone Granada GD05
Audio Device(s)	Focusrite Scarlett 4i4 // HDMI to Samsung HW-R650 sound bar
Power Supply	Seasonic SYNCRO 750 W // CORSAIR Vengeance 650M
Mouse	G903 and a Master Mouse MM710/No mouse, MS game copntroller
Keyboard	EVGA / Logitech K400
Software	Windows 11 Pro // Windows 10 Pro

Processor	Intel Core i7 10850K@5.2GHz
Motherboard	AsRock Z470 Taichi
Cooling	Corsair H115i Pro w/ Noctua NF-A14 Fans
Memory	32GB DDR4-3600
Video Card(s)	RTX 2070 Super
Storage	500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s)	Acer Nitro VG280K 4K 28"
Case	Fractal Design Define S
Audio Device(s)	Onboard is good enough for me
Power Supply	eVGA SuperNOVA 1000w G3
Software	Windows 10 Pro x64

System Name	Main Rig
Processor	Athlon 5350
Motherboard	AsRock mITX
Memory	4gb
Storage	120gb Kingston HyperX SSD
Display(s)	Samsung Syncmaster 740N
Power Supply	Corsair 430 watt

Asus laptop help

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