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black screen and high temperature (CPU: i7-8750H GPU: NVIDIA 1050TI RAM: 16gb. OS: Windows 10 Pro 64bits )

peepoelp

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Joined
May 19, 2021
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For three months the screen of my laptop has been turning off without blinking or any signal and the peripherals do not respond. Whether while gaming, watching Netflix, YouTube, working or just doing nothing. When the screen is turned off I can hear the fans spinning. I did a factory reset, clean the fans, and replace the thermal paste. This worked for about two weeks and again the screen started to turn off. While I am doing nothing the temperature of the processor varies between 45c-73c and when I open Google Chrome, MS office or any program it has a peak of 80c-90c. then try to undervolting the CPU and GPU. It worked for me I managed to reduce the temperature from 95c-88c to 65c-71c while gaming. The temperature while sitting at the desk without doing anything low to 32c-45c. however after four hours of use the screen turned off again.
If someone knows what can be or can guide me to a solution, I thank you in advance.
Temps when idle
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ThrottleStop undervolt config
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While runing cinebench
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Joined
May 15, 2020
Messages
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Best post all your computer specs first so the good people at TPU can help you out :)
Make and model of your laptop would be a starter..
 
Last edited:
Joined
Nov 25, 2019
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Location
Taiwan
Processor i5-9600K
Motherboard Gigabyte Z390 Gaming X
Cooling Scythe Mugen 5S
Memory Micron Ballistix Sports LT 3000 8G*4
Video Card(s) EVGA 3070 XC3 Ultra Gaming
Storage Adata SX6000 Pro 512G, Kingston A2000 1T
Display(s) Gigabyte M32Q
Case Antec DF700 Flux
Audio Device(s) Edifier C3X
Power Supply Super Flower Leadex Gold 650W
Mouse Razer Basilisk V2
Keyboard Ducky ONE 2 Horizon
The black screen shouldn't be the result of high temperatures, there must be another root cause to it.
 
Joined
Oct 22, 2014
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Location
Sunshine Coast
System Name H7 Flow 2024
Processor AMD 5800X3D
Motherboard Asus X570 Tough Gaming
Cooling Custom liquid
Memory 32 GB DDR4
Video Card(s) Intel ARC A750
Storage Crucial P5 Plus 2TB.
Display(s) AOC 24" Freesync 1m.s. 75Hz
Mouse Lenovo
Keyboard Eweadn Mechanical
Software W11 Pro 64 bit
You haven't undervolted, you have limited the boost of your CPU and the power limits.
Have you read any of the helpful threads here on undervolting with ThrottleStop?
 
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