• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.
  • The forums have been upgraded with support for dark mode. By default it will follow the setting on your system/browser. You may override it by scrolling to the end of the page and clicking the gears icon.

BSOD mcupdate.dll , three Memory Dump Files provided, help to analyze and diagnose is appreciated.

Joined
Mar 20, 2008
Messages
913 (0.15/day)
System Name Raptor
Processor Core i7 13700K
Motherboard MSI Z690 Tomahawk WiFi
Cooling ArcticFreezer 420
Memory Corsair VENGEANCE® 32GB (2x16GB) DDR5 5600MHz C36
Video Card(s) Palit GameRock 3080Ti OC
Storage M.2 Addlink S70 Lite , Samsung SSD 980 PRO 2TB, SanDisk Ultra II 480GB, 1TB seagate
Display(s) ASUS TUF VG27AQL1A
Case LANCOOL III
Audio Device(s) Realtek® ALC4080 Codec + Philips SHP9500
Power Supply Seasonic GX-1000
Mouse G502 Proteus Spectrum
Keyboard ASUS CERBERUS
Software Windows 10
Hello everyone , a friend just built his 1st PC unfortunately it is crashing during playing games , first thing I did is checking his RAM 2 kits ( adata xpg d60 spectrix 3200MHz 8GBx4) using Windows Memory Diagnostic , I got an error when XMP was enabled and no errors when xmp is disabled, we tried different RAM also 2 kits ( Crucial Ballistix 3200 MHz 8GBx4) which passed the Windows Memory Diagnostic with no errors even when XMP is enabled , but the PC is still crashing during playing games ( Overwatch ) even when xmp is disabled
I'm still trying different ways including using MemTest64 and getting more info from him

PC specs:
i7 9700K
MB msi mpg-z390-gaming-pro-carbon
1st RAM we tried is adata xpg d60 spectrix 3200MHz 8GBx4
2nd RAM ( current one ) Crucial Ballistix 3200 MHz 8GBx4
VGA is Aorus RTX 2070 super
windows 10 64bit 1909
SSD 256 Lexar
PSU Cooler Master v850 Gold

All drivers are installed from the DvD provided with the MB , I did advised him to update from the website.
Geforce driver is the latest

I want to know what should I search for within the memory dump files still trying to learn how to analyze these files and any help is appreciated , I'm using BlueScreenView
 

Attachments

Back
Top