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Can't see the SMART from disks

Joined
Dec 31, 2020
Messages
27 (0.02/day)
Processor Ryzen 5 3600 @ 4.350MHz 1.3V
Motherboard B450 Aorus Elite
Cooling Hyper H410R RGB
Memory XPG Spectrix D41 RGB
Video Card(s) Galax GTX 1660 Super ( 1 Click OC )
Storage Seagate Barracuda 2TB 7200RPM, PNY CS900 120GB, PNY CS3030 500gb
Case Redragon Diamond Storm Pro
Power Supply Cooler Master MWE 450 Bronze
So, the system was normal and from the night to the day I can't anymore see the SMART from all the disks

I have:
Seagate Barracuda 7200RPM 2TB
PNY CS900 120GB
PNY CS3030 500GB
B450 Aorus Elite ( mobo )

In Crystal Disk Info says: Disk Not Found
In HDD Tune Pro, the software recognize the disks, but not the SMART
1616692079248.png


not even in SeaTools Bootable, but i checked all disks with him and it's everything OK
*in SeaTools for Windows, said was "reproved" and said to use the bootable version, but in the bootable version says everything ok

Gigabyte just said the SSDs aren't at the compatible list, so the problem is this... ( nice answer, thx for nothing )

important: I use StoreMI to use my 120GB SSD as cache for the HDD

I don't know what should I do

1616692556387.png



all disks in GPT
 
Check the disks with 'chkdsk' in Command Prompt ran by Admin. Example:
Code:
chkdsk E:

Edit: Also try using a different controller, it may be messed up. Connect disks to other SATA ports that are colored differently. It seems this motherboard could use 2 controllers.
 
Check the disks with 'chkdsk' in Command Prompt ran by Admin. Example:
checked, everything OK
Edit: Also try using a different controller, it may be messed up. Connect disks to other SATA ports that are colored differently. It seems this motherboard could use 2 controllers.
ok, so, 2 SATA are disabled by using the NVMe, but even the NVMe that is controlled by CPU I can't see the smart

wtf is this problem
 
Are the controllers in RAID mode in the motherboard BIOS?
 
Could also be corrupt Windows install, I'd try a clean install. Also check what Disk Management reports for the drives, health, etc. Maybe something changed disks' partition types.
Are disks detected in BIOS?
 
Last edited:
Have you tried uninstalling the "StoreMI" and seeing if you can see the smart data?
Also, what other software or driver updates have you done since the problem started?
 
Maybe smarts disabled in bios ?.
 
Are the controllers in RAID mode in the motherboard BIOS?
no, SATA
Could also be corrupt Windows install, I'd try a clean install. Also check what Disk Management reports for the drives, health, etc.
yesterday I installed again the windows ( not by this problem, before reinstalling this was not happening )


I reinstalled by change the C: drive, before was the CS900 and now CS3030
1616766943080.png

1616766950423.png


Have you tried uninstalling the "StoreMI" and seeing if you can see the smart data?
i'll try
Also, what other software or driver updates have you done since the problem started?
with this problem, I updated the chipset driver, LAN, audio and GPU

BIOS too
Are disks detected in BIOS?
yes
Maybe smarts disabled in bios ?.
can I disable this in BIOS? I'll search for this




SOLUTION:

Have you tried uninstalling the "StoreMI" and seeing if you can see the smart data?
oh, yes! Was this!

Thx all to you who spent your time to help me

1616767408733.png


the problem was the StoreMI drivers, i'll report this to AMD
 
Last edited:
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