- Joined
- Oct 4, 2013
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I have a CCTV DVR (Speco Tech if that matters) that uses a software program to connect to a PC. There are two basic modes; Live TV and Playback. Both functions are pretty much self explanatory.
I was having issues with the 1st unit I received (new) but that one did NOT have this issue. The 2nd one did. No changes on my end, thou I did update the F/W in my Router (running DD-WRT). I reverted back to the F/W version that was in the Router, but NO change. Problem remained.
I uninstalled the software and re-installed it, but no change. Rebooting the DVR makes no difference. I contacted the manufacture (US based support for a change), but they claim none of their units do this (of course), but they did point a finger to the PC (of course, it couldn't possibly be their fault) which I was waiting for them to do that. Except for the fact the 1st unit did NOT have this issue, it had numerous others not related.
If I just open and run the program without changing the 4 camera view, all is fine, data continues to be sent, but when I choose any specific camera, then return to the 2x2 (Quad) view the data stream just dies out and the images are frozen. If I click back to any single camera the data may return, but it usually dies out after a minute or so. Closing the program and re-opening it brings it back to square one.
I use a program called 'Bit Meter' (similar to DU Meter) to continuously monitor LAN & WAN status as to data flow in and out. This is how I determined it was a data flow issue. (I have used one or the other of these for well over a decade, great troubleshooting tool !!). The max data xfer rate is 10Mb/sec. thou it's usually around 5-6 Mb/sec.
Now, to add to the mystery; if I change to 'Playback', the problem seems to go away (AFAIK). Data flow is back and it doesn't seem to be affected my any actions I do.
I don't know if the software used a different port between Live View and Playback, I believe it's the same. That was the only area that may explain this that I could think of.
Details;
Static IP addresses,
Win 7 Pro x64,
AMD based Gigabyte MB, FX8350 processor, 8GB of memory, wired Ethernet,
NO A/V or local Firewall programs running, no suspicious processes or services running. I use ProcessHacker (poor name choice), it's a superior substitute for Task Manager).
This program does install MS C++ 2010
Any ideas out there??
The software is here (but you have to register to d/l);
www.specotech.com
The DVR is here;
I was having issues with the 1st unit I received (new) but that one did NOT have this issue. The 2nd one did. No changes on my end, thou I did update the F/W in my Router (running DD-WRT). I reverted back to the F/W version that was in the Router, but NO change. Problem remained.
I uninstalled the software and re-installed it, but no change. Rebooting the DVR makes no difference. I contacted the manufacture (US based support for a change), but they claim none of their units do this (of course), but they did point a finger to the PC (of course, it couldn't possibly be their fault) which I was waiting for them to do that. Except for the fact the 1st unit did NOT have this issue, it had numerous others not related.
If I just open and run the program without changing the 4 camera view, all is fine, data continues to be sent, but when I choose any specific camera, then return to the 2x2 (Quad) view the data stream just dies out and the images are frozen. If I click back to any single camera the data may return, but it usually dies out after a minute or so. Closing the program and re-opening it brings it back to square one.
I use a program called 'Bit Meter' (similar to DU Meter) to continuously monitor LAN & WAN status as to data flow in and out. This is how I determined it was a data flow issue. (I have used one or the other of these for well over a decade, great troubleshooting tool !!). The max data xfer rate is 10Mb/sec. thou it's usually around 5-6 Mb/sec.
Now, to add to the mystery; if I change to 'Playback', the problem seems to go away (AFAIK). Data flow is back and it doesn't seem to be affected my any actions I do.
I don't know if the software used a different port between Live View and Playback, I believe it's the same. That was the only area that may explain this that I could think of.
Details;
Static IP addresses,
Win 7 Pro x64,
AMD based Gigabyte MB, FX8350 processor, 8GB of memory, wired Ethernet,
NO A/V or local Firewall programs running, no suspicious processes or services running. I use ProcessHacker (poor name choice), it's a superior substitute for Task Manager).
This program does install MS C++ 2010
Any ideas out there??
The software is here (but you have to register to d/l);
SecureGuard CMS Digital Download | Speco Technologies
To Get Your Free SecureGuard® CMS Download, Follow these Steps: Click "Download" on the SecureGuard® installer that matches your requirements Once the checkout page appears, click "proceed to checkout" Fill out all required fields and select "place order" (You will not be charged) An email with...
www.specotech.com
The DVR is here;
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