computer unstable after case swap

[avidgamer121]

so last night my pc was constantly crashing after a cutscene in Shadow of the Tomb Raider where Lara pickups Dagger and (pretty early stage of the game), it doesn't matter if i skip the scene or not it crashes to desktop anyway. I removed my ram oc, set bios settings to default, lowest settings in game, ddu with different drivers but nothing worked.

So i ran extended memtest overnight and it froze at 21%. According to Chatgpt, the event log error 0xc0000005 indicates issue with ram (memory violation or something). But i think it could be gpu or mobo as gpu was forced into slot by my brother as he was getting no display because he forgot to put cpu 8pin eps power cable. Now i am in a dilemma, i might have to replace my motherboard, gpu or maybe ram. I haven't tried one stick of ram in each slot so would try that too.

Any other suggestions?

 

[PLAfiller]

Wait, so was the PC working without crashing in the old case? And when you transferred into the new case it started crashing? Are all cables plugged well? Check for kinking, may be it get's short somewhere? (I've had that with my HDD cable, it was damaged inside due to bending and the PC kept restarting until I removed it). Re-seat the RAM, why even unplug it in the first place? I usually don't when case swapping.

 

[Hyderz]

Reseat the ram, maybe some dust got into the slots or the ram
Reseat the gpu and blow out the dust (if any got into)
Reset CMOS and reconfigure bios...
Last option is reinstall OS... sometimes when parts been pulled out windows registry goes wonky even though same parts in slotted back in...

 

[ShiBDiB]

Is it just that game?

And RAM can be finicky. It's always my first assumption that a stick is going bad when stuff doesn't work right.

 

[avidgamer121]

Wait, so was the PC working without crashing in the old case? And when you transferred into the new case it started crashing? Are all cables plugged well? Check for kinking, may be it get's short somewhere? (I've had that with my HDD cable, it was damaged inside due to bending and the PC kept restarting until I removed it). Re-seat the RAM, why even unplug it in the first place? I usually don't when case swapping.

i don't think ram were unplugged by him during reassembly, i also dropped a fan inside my case. Could that cause the issue?

Reseat the ram, maybe some dust got into the slots or the ram
Reseat the gpu and blow out the dust (if any got into)
Reset CMOS and reconfigure bios...
Last option is reinstall OS... sometimes when parts been pulled out windows registry goes wonky even though same parts in slotted back in...

Is it just that game?

And RAM can be finicky. It's always my first assumption that a stick is going bad when stuff doesn't work right.

i just reseat the ram and gpu yesterday, no help
no it's definitely not the game considering memtest freezed and gta v was showing similar signs too

 

[DeathtoGnomes]

its quite possible that you left an extra standoff in there. Take out the motherboard and count the standoffs and make sure they match the motherboard mounting hole locations.

 

[VuurVOS]

i don't think ram were unplugged by him during reassembly, i also dropped a fan inside my case. Could that cause the issue?



i just reseat the ram and gpu yesterday, no help
no it's definitely not the game considering memtest freezed and gta v was showing similar signs too

Did you also try to reseat the processor a couple of times before reinstalling the cooler?

 

[avidgamer121]

Did you also try to reseat the processor a couple of times before reinstalling the cooler?

cooler wasn't reinstalled during case swap, i don't think it was necessary considering already healthy temps

 

[VuurVOS]

cooler wasn't reinstalled during case swap, i don't think it was necessary considering already healthy temps

Just do it. Processors in LGA sockets need sometimes a reseat as well due poor contact of some pins. Maybe caused by corrosion overtime.

It saved me a couple of motherboard, memory and processor replacements after a server arrived while it earlier passed QC at the manufacturer. Likely caused by some corrosion and vibration during transport.

 

[BoggledBeagle]

so last night my pc was constantly crashing ... So i ran extended memtest overnight and it froze at 21%.
But i think it could be gpu or mobo as gpu was forced into slot by my brother as he was getting no display ...

Your motherboard is probably damaged, some trace or solder joint cracked when too much force was applied to it. They are quite flexible and vulnerable.

Some motherboard deformation may have resulted from the possible less than ideal geometry of the mounting points in your new PC case. Or the old PC case was bad, the motherboard got used to the shape and something broke when you mounted it in the new case.

 

[Waldorf]

still cant figure out why anyone would talk about dust in slots that were previously used, parts didnt sit around for a year to collect any, ignoring that most of the time ppl dont even know how dirty/clean the system was.

@avidgamer121
try one stick, if its getting errors, try the other in the same slot, if not, move to the other slot and test again.
early errors (less than 30%) are usually from bad parts or too extreme clock/timings/ not enough V, but without any oc, it only leaves ram/mb.
and its more common to have failing ram.

 

[avidgamer121]

Your motherboard is probably damaged, some trace or solder joint cracked when too much force was applied to it. They are quite flexible and vulnerable.

Some motherboard deformation may have resulted from the possible less than ideal geometry of the mounting points in your new PC case. Or the old PC case was bad, the motherboard got used to the shape and something broke when you mounted it in the new case.

I will test the gpu in my brother's pc and give an update, doesn't look promising, im also guessing it's the motherboard

 

[Noci]

When you placed the mainboard into the new pc-case did you (double) check if all the stand-off's were in the right position? If in the wrong position they can cause weird problems all the way up to frying your pc.

 

[ThermaL1102]

so last night my pc was constantly crashing after a cutscene in Shadow of the Tomb Raider where Lara pickups Dagger and (pretty early stage of the game), it doesn't matter if i skip the scene or not it crashes to desktop anyway. I removed my ram oc, set bios settings to default, lowest settings in game, ddu with different drivers but nothing worked.

So i ran extended memtest overnight and it froze at 21%. According to Chatgpt, the event log error 0xc0000005 indicates issue with ram (memory violation or something). But i think it could be gpu or mobo as gpu was forced into slot by my brother as he was getting no display because he forgot to put cpu 8pin eps power cable. Now i am in a dilemma, i might have to replace my motherboard, gpu or maybe ram. I haven't tried one stick of ram in each slot so would try that too.

Any other suggestions?

did this 2x myself , new case and immediate problems , nothing touched or re-seated .
had to play around with the sticks of ram , both times ,
after a few tries of seating different slots with different sticks of ram , it just worked .
wouldn't throw out the motherboard or anything just yet ,
spend some time pulling Everything and just starting from scratch .
make it nice and tidy , all slots dust free and do a bit of cable management ,
just give it some love , is what i'm saying , it will respond in kind .

 

[unwind-protect]

Did you update the firmware on the case?





(seriously, try the mainboard outside the case?)

 

[_roman_]

cooler wasn't reinstalled during case swap, i don't think it was necessary considering already healthy temps

A very bad idea.

Any other suggestion. -> stable test the box.
You may be faster with stable testing the bare minimum parts and than add parts and redo the stable test. e.g. heavy cpu and dram load on the components. Do not ask me how for microsfot windows.

w11 pro tends to crash a game from epic game store which were not updated for months. Its hard to say for how many years. Therefoer I knew i had a bad windows update. Some reboots and a windows update later and the issue was gone.

Any other suggestion -> determine if its only noobrider 2 game or all other games. is it graphic card related only or heavy cpu with dram related.

--

I swapped mainboard. Tehrefore I put with esd plug and wrist band and esd cable all parts back in the orignal packaging. I swapped the mainboard and cleaned the parts carefully. Than i put back the parts with the new mainboard. You should at least have changed the thermal paste as you had the parts in your hands anyway.

 

[ShiBDiB]

Assuming you don't have an extra case standoff causing a short in the new case. Time to start swapping out parts and testing as you go, you have a pretty obvious starting point in the RAM. If you have a friend or sibling with parts to help you test with then this is a lot easier on the wallet.

RAM you can test each individual stick separately so it should be a fairly quick and free way to rule out or confirm what your computer is telling you the issue is.

 

[John Naylor]

I prep for a case swap as follows:

1. Set aside a large area in order to lay both cases on their sides on the ModMat

2. Connect the grounding wire to the mat and the mat to my ankle above the sock no shoes on tile floor, also connect the two cases w/alligator clips to case screws. Add anti-static, gloved; more to eliminate fingerprints

3. Remove all bay items, Fans, Rads, pumps, tubing etc lay on anti static bags or ModMat. I have left CPU coolers on if the system is rather new, sometimes\d do sometimes don't

4. If system is more than say 18 months old, will remove all water blocks, flush everything

5. If more than say 18 months old, or if see anything I don't like,will apply electroinic contact cleanser to a soft bristle toothbrush and clean sockets and cable connectors. Check all cable especially if they were "hand made"

6. Install standoffs .... count them, make sure they same number as in the manual and that they match the holes in the board.

7. Install MoBo and everything else

8. Carefully route cables,use zip ties to eliminate any tension.

Yikes, have a conference call in 5 minutes, yell if I left anything out