Computer Won't Detect Logitech G5 Mouse

MikeTyson · Jul 28, 2010

I've just received a G5 Gaming Mouse from my friend (who tested it right before giving it to me) and it worked fine.

I currently have a Logitech MX1000... but I want to start using the G5. When I plug it in, nothing happens. I do not get any Installing New Drivers popup or Foudn New Hardware or anything like that... but the lights on the bottom of the mouse are lit up, so it obviously has power.

Any suggestions? I've tried google and it sucks... nothing works

I've already tried uninstalling and scanning for new hardware in device manager and it doesn't find it

DannibusX · Jul 28, 2010

Stupid question. You said you uninstalled the MX-1000 software, but did you reboot afterward?

MikeTyson · Jul 28, 2010

DannibusX said:
Stupid question. You said you uninstalled the MX-1000 software, but did you reboot afterward?

I didn't say I uninstalled the MX1000 software, I said I uninstalled the mouse itself in DEVICE MANAGER

Yes I've rebooted about a million times. SetPoint is still installed, I've tried reinstalling AND updating that. Neither works, but the Mx1000 still works fine...

Also tried without SetPoint being installed at all, Mx1000 still works but G5 doesn't.

DannibusX · Jul 28, 2010

Uninstall the MX-1000 software and drivers, then reboot again.

MikeTyson · Jul 28, 2010

DannibusX said:
Uninstall the MX-1000 software and drivers, then reboot again.

Already tried it, still doesn't work.

The G5 has power cos the lights on the bottom are lit up, but the lights for the sensitivity settings are not on at all... so I dunno what the hell is going on :|

newtekie1 · Jul 28, 2010

Tried a different USB port?

MikeTyson · Jul 28, 2010

newtekie1 said:
Tried a different USB port?

Tried all of them

SoupBowl · Jul 28, 2010

What OS are u running?

MikeTyson · Jul 28, 2010

Windows XP Service Pack 3

On my friend's computer when plugged in it was detected and 'hardware has been installed raedy to use' blah blah, but on my PC it does nothing

No popup at all.

SoupBowl · Jul 28, 2010

Here u go, I found this on Logitech Site.

Uninstalled SetPoint 5, Opened windows explorer to:
C:\Windows\System32\Drivers\wdf01000.sys

Rename the file...

C:\Windows\System32\Drivers\wdf01001.sys

Re-installed SetPoint 5, and the mouse was found, brief USB device icon flashed in System Tray.
Opened SetPoint 5

MikeTyson · Jul 29, 2010

SoupBowl said:
Here u go, I found this on Logitech Site.

Uninstalled SetPoint 5, Opened windows explorer to:
C:\Windows\System32\Drivers\wdf01000.sys

Rename the file...

C:\Windows\System32\Drivers\wdf01001.sys

Re-installed SetPoint 5, and the mouse was found, brief USB device icon flashed in System Tray.
Opened SetPoint 5

Thank you, I tried it but it doesn't work

erocker · Jul 29, 2010

Did you download and install your chipset drivers from Intel?

MikeTyson · Jul 29, 2010

Yep, first thing I did when I built the PC

I managed to get a Pop Up ONCE saying "USB Device Detected" and then it proceeded to "The USB Device has malfunctioned. Please reconnect the device, and if the problem persists, replace it"

After reconnecting it, it went back to not detecting it again

So I guess it's really tempremental :|

erocker · Jul 29, 2010

Well if other USB devices/mice/etc. work fine, I would think the mouse is bad.

blkhogan · Jul 29, 2010

Even without logitech drivers Windows should still detect and load generic usb device drivers. I would say a faulty mouse is what you got. Have you tried to load it on another rig?

SoupBowl · Jul 29, 2010

OK Mike do this- 1)Uninstall the set point software with your mx1000 connected. 2) Del C:\Windows\System32\Drivers\wdf01000.sys instead of renaming it. 2b) Download the oldest version of the setpoint software from logitech.3) Shut Down the PC and disconnect the power from the back for about 20 seconds. 4) Connect G5 mouse and reconnect the power and boot into windows, it should detect a regular mouse. 5) Install older setpoint software.

Good Luck!!

MikeTyson · Jul 29, 2010

Didn't work

Thanks anyways

vbx · Jul 29, 2010

Try it on a different computer / laptop and see if it works. Maybe your "Friend" gave you a dead mouse.

fairytale00 · Jul 29, 2010

agreed ,have a try

C1DNiE · Jul 29, 2010

I would have to say that the mouse is bad.

Either that or the Logi Gods hate you.

So logically, the mouse is bad and I would suggest the SideWinder™ X8 Mouse. Very configurable, solid configurable response due to weight adjustments. On the fly DPI settings and a solid macro structure.

[I am in no way affiliated with Microsoft and am using this information from direct product experience only.]

newtekie1 · Jul 29, 2010

vbx said:
Try it on a different computer / laptop and see if it works. Maybe your "Friend" gave you a dead mouse.

Yep, that would be my next suggestion as well.

It is possible that the motherboard can't provide enough power to the USB ports to power up the mouse. The G5 is rather power hungy when it comes to USB devices, and a lot of cheaper motherboards have problems with providing power to the USB ports properly, especially if you have other devices using USB.

Alternately, you can go buy a powered USB hub that plugs into an electrical outlet, and plug the mouse into that. This will make the mouse draw power from the hub through the electrical outlet instead of through the computer.

System Name	Swag
Processor	Intel Xeon E3110 4GHz
Motherboard	GIGABYTE GA-G31M-ES2L
Cooling	Scythe Infinity I Push-Pull w/ AS5
Memory	2x2GB Transcend 800MHz DDR2 @ 890MHz 1.9v
Video Card(s)	Palit nVIDIA GTX460 1GB 800/1600/2000
Storage	Crucial M4 64GB
Display(s)	LG Flatron M1917TM 1280x1024 @ 60Hz
Audio Device(s)	Realtek HD Audio
Power Supply	OCZ StealthXStream 2 600W
Software	Windows 7 Professional 64-bit

System Name	Aluminum Mallard
Processor	Ryzen 1900x
Motherboard	AsRock Phantom 6
Cooling	AIO
Memory	32GB
Video Card(s)	EVGA 3080Ti FTW
Storage	SSD
Display(s)	Benq Zowie
Case	Cosmos 1000
Audio Device(s)	On Board
Power Supply	Corsair CX750
VR HMD	HTV Vive, Valve Index
Software	Arch Linux
Benchmark Scores	31 FPS in Dalaran

System Name	Swag
Processor	Intel Xeon E3110 4GHz
Motherboard	GIGABYTE GA-G31M-ES2L
Cooling	Scythe Infinity I Push-Pull w/ AS5
Memory	2x2GB Transcend 800MHz DDR2 @ 890MHz 1.9v
Video Card(s)	Palit nVIDIA GTX460 1GB 800/1600/2000
Storage	Crucial M4 64GB
Display(s)	LG Flatron M1917TM 1280x1024 @ 60Hz
Audio Device(s)	Realtek HD Audio
Power Supply	OCZ StealthXStream 2 600W
Software	Windows 7 Professional 64-bit

System Name	Aluminum Mallard
Processor	Ryzen 1900x
Motherboard	AsRock Phantom 6
Cooling	AIO
Memory	32GB
Video Card(s)	EVGA 3080Ti FTW
Storage	SSD
Display(s)	Benq Zowie
Case	Cosmos 1000
Audio Device(s)	On Board
Power Supply	Corsair CX750
VR HMD	HTV Vive, Valve Index
Software	Arch Linux
Benchmark Scores	31 FPS in Dalaran

System Name	Swag
Processor	Intel Xeon E3110 4GHz
Motherboard	GIGABYTE GA-G31M-ES2L
Cooling	Scythe Infinity I Push-Pull w/ AS5
Memory	2x2GB Transcend 800MHz DDR2 @ 890MHz 1.9v
Video Card(s)	Palit nVIDIA GTX460 1GB 800/1600/2000
Storage	Crucial M4 64GB
Display(s)	LG Flatron M1917TM 1280x1024 @ 60Hz
Audio Device(s)	Realtek HD Audio
Power Supply	OCZ StealthXStream 2 600W
Software	Windows 7 Professional 64-bit

Computer Won't Detect Logitech G5 Mouse

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Video Card(s)	RTX 2070 Super
Storage	500GB SX8200 Pro + 8TB with 1TB SSD Cache
Display(s)	Acer Nitro VG280K 4K 28"
Case	Fractal Design Define S
Audio Device(s)	Onboard is good enough for me
Power Supply	eVGA SuperNOVA 1000w G3
Software	Windows 10 Pro x64

Processor	AMD Ryzen 7 7800X3D
Motherboard	ASUS TUF x670e-Plus Wifi
Cooling	EK AIO 360. Phantek T30 fans.
Memory	64GB G.Skill 6000Mhz
Video Card(s)	Asus RTX 4090
Storage	WD/Samsung m.2's
Display(s)	LG C2 Evo OLED 42"
Case	Fractal Design North
Audio Device(s)	Topping E70 DAC, SMSL SP200 Amp, Adam Audio T5V's, Hifiman Sundara's.
Power Supply	FSP Hydro Ti PRO 1000W
Mouse	Razer Basilisk V3 Pro
Keyboard	Epomaker 84 key
Software	Windows 11 Pro

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Processor	Intel i3-2120 Crap!
Motherboard	Dell POS Crap!
Cooling	Stock Crap!
Memory	4 GB Kingston DDR3 10600 Crap!
Video Card(s)	Stock Crap!
Storage	500 GB 5400 rpm Crap!
Software	Windows 10 64bit

Processor	E8500 Core 2 Duo
Motherboard	ASUS P5Q-EM
Cooling	Cooler Master Hyper Z600
Memory	Gskill 4gb DDR2 1066
Video Card(s)	HIS 4670
Storage	WD 320gb black
Display(s)	Asus MS226H 21.5 monitor
Case	Antec P180 Mini
Power Supply	Antec NEO ECO 620C
Software	Windows 7 x64

System Name	DNiE
Processor	Intel(R) Core(TM)2 Duo CPU E8400 @ 4.05GHz
Motherboard	Gigabyte EP45-UD3P rev. 1.1 F6 BIOS
Cooling	Antec 1200 Black. //CPU ArticCool 7 for socket 775
Memory	(2x2GB 4GB total) G.Skill F2-8500CL5-2GBPI 2GB DIMM DDR2 PC2-8500U DDR2-1066 (5-5-5-15 3-24-6-3)
Video Card(s)	NVIDIA GeForce GTX 260 (216 SM4.0 1.25GHz, 896MB DDR3 2x1GHz, PCIe 2.00 x16)
Storage	WDC WD1500HLFS-01G6U0 (150GB, SATA300, 10000rpm, NCQ, 16MB Cache) : 140GB (C:)
Display(s)	Samsung SyncMaster 912N
Case	Antec 1200 Black
Audio Device(s)	Realtek ALC889A
Power Supply	CORSAIR CMPSU-750TX 750W ATX12V / EPS12V
Software	SAWFTWHERE!
Benchmark Scores	Processor Arithmetic Analysing... Combined Index : 35.20GOPS Result ID : Intel(R) Core(TM)2 Duo C