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Crazy display images on MSI MAG272CQR

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elittle4515

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Aug 13, 2021
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I have had this monitor for about a month. These images only occur in Warzone and only during high-intensity graphics times i.e. being downed or flashed. They only last for a few seconds as well. I'm not really sure what could be causing it. My PSU is a little underpowered for my system and that is the only thing I can possibly think of. I switched out DP cables and used different monitors. This is the only one with the issue.

PXL_20210813_221207427 (1).jpg
 
looks like broken VRAM
 
The fact that the HUD elements look fine tends to rule out the monitor or the cables.
Only in Warzone usually would mean Warzone problem.
The other monitors you tried are the same res/refresh/gsync, etc?
HDR turned off in windows settings?
 
The other monitors are not the same res/refresh and do not have gsync unfortunately. This is my only high refresh rate monitor. I will try the HDR setting in windows.

It looks like hdr was already turned off.
 
If the other monitors you are testing with are of lower resolution, it possible that not as much VRAM is used and thus the issue is not present.
The monitor doesn't care which parts of the picture are the 3d scene, and what parts are the HUD.
It looks like the 3d corrupted 3d image is composited with a good 2d hud and the monitor is just displaying what it is sent.
That usually points to bad VRAM, but the monitor is suspect just because it's fairly new.
More info on your PSU and GPU might be useful.
I would try more demanding software and see if you can find other scenarios where you see corruption.
I would find a game to stress the GPU and VRAM and make sure they are solid before returning the monitor.
 
Vram overheating can cause that.
 
elittle4515 said:
Just ran the Heaven benchmark twice no issues at all. Could this just be warzone? I mean we all know this game is trash.


whats your resoning?
Click to expand...
Ok verify the monitor on another system with the game.
 
Well try other games besides warzone or go to a shop.
 
Reduce the GPU core and memory clock frequencies by like 100MHz and bump up GPU fan speed to like 90%-100%. Also reducing the display refresh rate by like 10Hz to 20Hz. You might pinpoint the cause by dialing back the hardware settings or with better cooling in the case of the GPU if it's not ramping up high enough or quickly enough to cope with the cooling needs.
 
InVasMani said:
Reduce the GPU core and memory clock frequencies by like 100MHz and bump up GPU fan speed to like 90%-100%. Also reducing the display refresh rate by like 10Hz to 20Hz. You might pinpoint the cause by dialing back the hardware settings or with better cooling in the case of the GPU if it's not ramping up high enough or quickly enough to cope with the cooling needs.
Click to expand...
Okay I'll try that tomorrow and get back to you thanks!
 
InVasMani said:
If none of that helps maybe try to re-seat the GPU in the PCIE slot.
Click to expand...
Tried all that. Still happening. I've was looking at my clocks and temps when it occurs. I don't even see the GPU memory load go up a lot it's at 13-16% the whole time. Max memory temps at 50c core at 69c.
 
So I changed the monitor input to HDMI and it no longer occurs. Could this be a bad display port on the monitor?
 
elittle4515 said:
So I changed the monitor input to HDMI and it no longer occurs. Could this be a bad display port on the monitor?
Click to expand...
HDMI is "limited" to 144Hz on that monitor.
Maybe try limiting DP to 144Hz in the display settings and see if it fixed the problem?
Could be something with the game that goes weird above 144Hz.
 
Ware said:
If the other monitors you are testing with are of lower resolution, it possible that not as much VRAM is used and thus the issue is not present.
The monitor doesn't care which parts of the picture are the 3d scene, and what parts are the HUD.
It looks like the 3d corrupted 3d image is composited with a good 2d hud and the monitor is just displaying what it is sent.
That usually points to bad VRAM, but the monitor is suspect just because it's fairly new.
More info on your PSU and GPU might be useful.
I would try more demanding software and see if you can find other scenarios where you see corruption.
I would find a game to stress the GPU and VRAM and make sure they are solid before returning the monitor.
Click to expand...

TheLostSwede said:
HDMI is "limited" to 144Hz on that monitor.
Maybe try limiting DP to 144Hz in the display settings and see if it fixed the problem?
Could be something with the game that goes weird above 14
Click to expand...
I changed dp to 144 in my monitor settings, windows, and the game. Still occurred.
 
elittle4515 said:
I changed dp to 144 in my monitor settings, windows, and the game. Still occurred.
Click to expand...
:(

Funny thing, MSI has a guide to how to fix the issue you appear to have, when connected via HDMI :roll:

MSI USA

Welcome to the MSI USA website. MSI designs and creates Mainboard, AIO, Graphics card, Notebook, Netbook, Tablet PC, Consumer electronics, Communication, Barebone, Server, industrial computing, Multimedia, Clean Machine and Car Infotainment.
us.msi.com us.msi.com
 
If HDMI is adequate I guess you could consider that a workaround.
The steps so far haven't really narrowed things down at all.
We could say you found a workaround with HDMI, but so far this problem is specific to 1 game, and lowering you settings in Warzone could fix it for all anyone knows.
You need to prove hardware to be either good, or bad.
You need known good hardware to test against your hardware.
You need to test under the exact same conditions or you're just guessing.
The odds of a bad display port, that works most of the time, and manages to display the HUD elements properly, are pretty near nil.
You need to duplicate the condition on another monitor, or on this monitor, but running a different game or benchmark.
You said you have other 2k monitors? Try running DP at 60hz and compare that against the other monitor?
A shop could quickly narrow this down. Without physical access it's just guess and check.
Good luck.
 
Last edited:
TheLostSwede said:
:(

Funny thing, MSI has a guide to how to fix the issue you appear to have, when connected via HDMI :roll:

MSI USA

Welcome to the MSI USA website. MSI designs and creates Mainboard, AIO, Graphics card, Notebook, Netbook, Tablet PC, Consumer electronics, Communication, Barebone, Server, industrial computing, Multimedia, Clean Machine and Car Infotainment.
us.msi.com us.msi.com
Click to expand...
I'll follow this when I get home. Thank you

Ware said:
If HDMI is adequate I guess you could consider that a workaround.
Click to expand...
I'll just need a dp to HDMI because the GPU only has one HDMI and my other display doesn't have dp
 
elittle4515 said:
The psu is a thermaltake 650 60+ no cert. The GPU is an Asus strix 5700 XT
Click to expand...
I used to have the exact same GPU. Unfortunately, ASUS kind of botched the cooler mount on their 5700 series (both on the TUF and Strix cards).

Can you monitor your temperatures during gaming? The hotspot and VRAM temperatures are specifically interesting in this regard. GDDR6 VRAM has a maximum operating temperature of 105 °C, though I'd aim below 95 on your card. If it runs significantly cooler than that (which I doubt) and still produces image corruption, I'd say it's a failed VRAM.

Also, have you tried different GPU driver versions?
 
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