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DVD Burner not being recognized in Vista

Mugenakuma

New Member
Joined
Oct 14, 2007
Messages
44 (0.01/day)
Processor E6850
Motherboard EVGA 780i
Cooling Corsair Nautilus 500
Memory 2 X 1G DDR2 Corsair 8500
Video Card(s) EVGA 8800 Ultra KO
Storage Seagate 500GB SATA 16MB, Maxtor 300GB SATA, 16MBMaxtor 200GB SATA 8MB
Display(s) Gateway FHD2400 24"
Case Cooler Master 832
Audio Device(s) Soundblaster Audigy 2ZS
Power Supply Kingwin Mach 1 800 watt
Software Windows Vista Home Premium & Windows XP Professional
Benchmark Scores 14072 3dMark06
I recently got a new Samsung DVD burner (SH-203N)from www.newegg.com for my Windows Vista Home Premium system. The drive is not detecting any discs. The wininquiry.exe file

I used from Samsungs website comes up with a drive not found error message and when looking in the device manager I see the following error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"

I have tried updating the driver and that doesn't work. I also hit the "check for solutions" button and got the following error message:

Description:
Windows was able to successfully install device driver software, but the driver software encountered a problem when it tried to run. The problem code is 39.

Files that help describe the problem:
C:\Users\Mugenakuma\AppData\Local\Temp\DMI84C1.tmp.log.xml
C:\Windows\inf\cdrom.inf


I would greatly appreciate any help getting this drive to work. :)
 
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