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From one day to another my PC lost all of its performance

Fer98

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Apr 28, 2022
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Colombia
Good day,

I have a new problem with my computer. Yesterday I was playing RDR2, it was running smoooothly, and all of a sudden the computer shutdown I restarted it and then everything was chaos, haha.

I tried to open RDR2 again and it opened normally but then the computer shutdown again, I got scared, restarted again and then the whole computer was as SLOW as SLOW can be, the game (RDR2) now crashed everytime i tried to open it, and each time the GPU reached 100% usage the computer would froze for a second a black screen would appear and a message from Adrenalin saying that a controller wasn't responding and then the screen would turn black; after that, each time the computer would shut down or show a black screen another message would appear saying that wattman configuration has been restored to fabric configuration. I tried:

*Uninstalling and reinstalling GPU drivers
*Running a defragmentation check on my HDD and SSD's
*Running Windows Memory Diagnostic
*Change the windows power plan
*Run the antivirus


After doing that the pc runs relatively fine, I can open chrome, AMD's Adrenalin, watch youtube, but, when I do something that stresses the gpu even for a little second (I.E: Play games, open several windows at the time, open a new tab, etc etc...), the pc would lower it's performance and basically run slow, and, when idle the GPU would randomly spike to 100% usage and then back to 0%.

Idid several tests with Adrenalin stress test and this are the results:

I used CPU-Z, Core Temp and GPU-Z to record the changes.

1. This is the pc when idle, you can see the random 100% spikes in the gpu load. You cant see, but the ram is at about 5GB, the second image shows the main consumers.

img4.jpg


1651160688555.png


2. This is after 1 min of starting the stress test of Adrenalin, during all the time the test was active the pc was slooooow, and I remember that before the first shutdown when I did the test the pc would run completely fine when the test was active.

img4 (1).jpg


3. This one is inte middle of the test, around 2 minutes in. You can see the temp is at 75.0 °C and CPU temps are fine. During this time the computer was slow and it was a pain in the ass to take the screenshot.

img4 (4).jpg


4. The last one. This is around 1 min after finishing the test. You can see the random spikes appearing again.
img4 (3).jpg


I reaaaaaally need help, I mean, i got this GPU just at the beggining of the year and now I can't even play Valorant because as I said, each time the gpu reaches 100% te pc becomes slow and annoying.

My specs are:

*CPU: Intel Core i7-4790s
*GPU: RX 570 4GB
*RAM: I have two sticks one of 4 GB DDR3 and one of 8 GB DDR3, giving a total of 12GB
*BOTH MEMORIES
1651161505534.png


*MEM 1
1651161078014.png

*MEM 2
1651161097179.png

*PSU: XFX XT 600w Rated 80 Bronze
*Board: AK-H81M ARKTEK (Bought new around the same time as the GPU)
*SSD 1: Kingston SA400S37240G (Unit C:, This one has the OS)
*SSD 2: Kingston SA400S37480G (Unit J: )
*HDD: Hitachi HDE721010SLA330 1TB (Unit D: and E: ... This one is very old and sometimes defragments)
This is the defrag analysis and optimization
1651161767022.png


That is basically all the information I can have at the moment, I hope some of you guys can help me solve this bc at the moment this computer is all I have and I dont have too much money to buy a new GPU or CPU, I can afford maybe a new Board, RAM, or HDD.

Thank you for your time.

I hope to hear from any of you again.

EDIT:
I forgot to mention, this error appeared one time.
1651163005932.jpg


Rough translation:
The instruction at 0x00007FFF656F75E0 makes reference to memory at 0x00007FFF656F75E0. Memory couldn't be written.
 

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I've had a computer boot and function just fine at the desktop as long as you were doing very little with it, but doing any kind of tasks that required some kind of use of resources, like opening a program, the whole system came to a crawl. I came to find out that one out of the two sticks of RAM was faulty. The computer would boot with both sticks installed, but when I tested them one at a time, only one stick would allow the system to boot.

You could try powering down the system, pulling out all but one stick of RAM and see how things work. Maybe try testing all your RAM sticks individually like this.
 
I've had a computer boot and function just fine at the desktop as long as you were doing very little with it, but doing any kind of tasks that required some kind of use of resources, like opening a program, the whole system came to a crawl. I came to find out that one out of the two sticks of RAM was faulty. The computer would boot with both sticks installed, but when I tested them one at a time, only one stick would allow the system to boot.

You could try powering down the system, pulling out all but one stick of RAM and see how things work. Maybe try testing all your RAM sticks individually like this.
Alright, will try that, also, would you happen to know why would this error appear?

1651163005932.jpg



Rough translation:
The instruction at 0x00007FFF656F75E0 makes reference to memory at 0x00007FFF656F75E0. Memory couldn't be written.
 
You can shut down Your Phone service, also remove Avast as it's such a trash AV solution that sells people's data. Use Malwarebytes.
 
One of your RAM sticks its rated for 1.5V the other 1.35V. I would not recommend using them together.
Also while 4 and 8 sticks can work rather get 8+8 or 4+4.

If possible get another 8Gb stick rated 1.5V

DDR3L mean low voltage RAM 1.35. You most likely getting memory errors because of your mixed RAM.

You can shut down Your Phone service, also remove Avast as it's such a trash AV solution that sells people's data. Use Malwarebytes.
Always good to do a scan,

NPE is also good for a quick scan.
 
One of your RAM sticks its rated for 1.5V the other 1.35V. I would not recommend using them together.
Also while 4 and 8 sticks can work rather get 8+8 or 4+4.

If possible get another 8Gb stick rated 1.5V

DDR3L mean low voltage RAM 1.35. You most likely getting memory errors because of your mixed RAM.


Always good to do a scan,

NPE is also good for a quick scan.
Alright, I was planning on buying a 16 stick anyways, thanks for the info, didn't knew about those voltages imparities.

As for an AV software, what do you recommend asides from MalwareBytes?

You can shut down Your Phone service, also remove Avast as it's such a trash AV solution that sells people's data. Use Malwarebytes.
Actually I do use the phone service haha.

Asides from MalwareBytes, what other program do you recommend to keep my computer secure?
 
Some rock with Bitdefender as an alternative, there's also NOD32. I personally only roll with MB as their hierarchy & database tend to be solid. Good solution against one's dumb hours. :)

To be fair, even a today's cheap AV like DrWeb is better than Avast. I'm not saying buy cheap AV, but it is what it is. Dr Web was a pretty solid solution in the old days, though. Caught what others couldn't on virustotal, but that was ages ago. Some Russian dude made it. Heh.
 
Some rock with Bitdefender as an alternative, there's also NOD32. I personally only roll with MB as their hierarchy & database tend to be solid. Good solution against one's dumb hours. :)

To be fair, even a today's cheap AV like DrWeb is better than Avast. I'm not saying buy cheap AV, but it is what it is. Dr Web was a pretty solid solution in the old days, though. Caught what others couldn't on virustotal, but that was ages ago. Some Russian dude made it. Heh.
Alright, thanks for that, I will check NOD32, I used that one before but stopped after upgrading to Win7 Hahaha

And also thanks for your help guys
 
Some knock off motherboard, go figure, get a AsRock, Asus motherboard
 
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