Gigabyte RX 5500 XT OC8GB accidently flashed with wrong bios

[Spunkmeyer]

Just got the card earlier today and was crashing a lot when gaming, so goes to Gigabyte website support page and downloaded the bios from there ( subtitled improve temps ). Never noticed that the file linked there was incorrect until after running it, seems they have linked to a 5700 XT one instead so it mess things up. I know they will deny all responsibility anyways.

Card now coming up as a Basic Microsoft display adapter and unlike other AMD cards before there is no dual bios switch I can find.

Have tried flashing using the windows and force flashing using the dos version but it refuse and say already flashed or installed. Can only find the same bios on here unless someone has a different one.

Help need desperately please.

 

[DeathtoGnomes]

Contact Gigabyte ASAP, they will send you the default BIOS.

Also, that card is so new, after you download GPU-Z, make sure you upload that BIOS for the rest of us.

 

[Chomiq]

And notify them that they have incorrect bioses listed for their entire 5500 xt lineup.

 

[LFaWolf]

If it was crashing then either the drivers not installed properly (old drivers still in the system), or the card is faulty. Flashing the bios is not going to do anything to make it work. I suggest RMA or return the card. No point making a bad situation worse.

 

[Chomiq]

Make sure you file an RMA ASAP with detailed description.

 

[eidairaman1]

Just got the card earlier today and was crashing a lot when gaming, so goes to Gigabyte website support page and downloaded the bios from there ( subtitled improve temps ). Never noticed that the file linked there was incorrect until after running it, seems they have linked to a 5700 XT one instead so it mess things up. I know they will deny all responsibility anyways.

Card now coming up as a Basic Microsoft display adapter and unlike other AMD cards before there is no dual bios switch I can find.

Have tried flashing using the windows and force flashing using the dos version but it refuse and say already flashed or installed. Can only find the same bios on here unless someone has a different one.

Help need desperately please.

Need white Sticker info from card back, a barcode from box may help, also what are your system specs?

 

[Spunkmeyer]

Thanks for the replies, the bios is on here already.

My system is Ryzen 5 3600 on an Aorus X470 Ultra gaming X470 board, 16 gig ram windows 10.
<a href="https://ibb.co/27d27Dv"><img src="https://i.ibb.co/BVBDVXy/IMG-20200107-194631-1.jpg" alt="IMG-20200107-194631-1" border="0"></a>

https://ibb.co/Twdg14V https://ibb.co/myBqMmW Making a pigs ear of this but it keep quitting on me.

 

[eidairaman1]

Thanks for the replies, the bios is on here already.

My system is Ryzen 5 3600 on an Aorus X470 Ultra gaming X470 board, 16 gig ram windows 10.
<a href="https://ibb.co/27d27Dv"><img src="https://i.ibb.co/BVBDVXy/IMG-20200107-194631-1.jpg" alt="IMG-20200107-194631-1" border="0"></a>

View attachment 141573View attachment 141573 https://ibb.co/Twdg14V https://ibb.co/myBqMmW Making a pigs ear of this but it keep quitting on me.

What you mean quitting?

Get GPU-Z, take a screenshot

 

[Spunkmeyer]

I took the card back out, forum kept freezing when trying to upload pics.

 

[eidairaman1]

Boot monitor off a spare card, no drivers installed.

Can you look under heatsink and see if you can id if the ram is micron or samsung?

 

[Spunkmeyer]

Here's is screenshot from GPU-Z, will try and find out ram type if can remove shield tomorrow without it being obvious I have removed it.

 

[neatfeatguy]

My brother had just picked up a 5700XT the other day since his 780Ti was dying (artifacting all over the desktop and immediate games crashing) . He had issues with games freezing and crashing when tying to use the most recent driver and even the beta driver that said it was supposed to fix the crashing/freezing issues.

He had to try three different drivers to get a stable working system when gaming. Driver 19.12.1 has been working for him without issues.

I leave BIOS flashing as the very last resort option once all other methods have been exhausted.

 

[eidairaman1]

My brother had just picked up a 5700XT the other day since his 780Ti was dying (artifacting all over the desktop and immediate games crashing) . He had issues with games freezing and crashing when tying to use the most recent driver and even the beta driver that said it was supposed to fix the crashing/freezing issues.

He had to try three different drivers to get a stable working system when gaming. Driver 19.12.1 has been working for him without issues.

I leave BIOS flashing as the very last resort option once all other methods have been exhausted.

He flashed the wrong bios to the card and needs help restoring it

You didnt happen to flash this bios to the card did you?

Gigabyte RX 5500 XT VBIOS

8 GB GDDR6, 1000 MHz GPU, 1750 MHz Memory

www.techpowerup.com

Just got the card earlier today and was crashing a lot when gaming, so goes to Gigabyte website support page and downloaded the bios from there ( subtitled improve temps ). Never noticed that the file linked there was incorrect until after running it, seems they have linked to a 5700 XT one instead so it mess things up. I know they will deny all responsibility anyways.

Card now coming up as a Basic Microsoft display adapter and unlike other AMD cards before there is no dual bios switch I can find.

Have tried flashing using the windows and force flashing using the dos version but it refuse and say already flashed or installed. Can only find the same bios on here unless someone has a different one.

Help need desperately please.

 

[Spunkmeyer]

Nah, think that is the same one as already on it. Did try to flash it with that one after the wrong one from gigabyte website nuke it.

Radeon™ RX 5500 XT GAMING OC 8G Support | Graphics Card - GIGABYTE Global

Discover AORUS premium graphics cards, ft. WINDFORCE cooling, RGB lighting, PCB protection, and VR friendly features for the best gaming and VR experience!

www.gigabyte.com

Still the wrong one they have linked there.

 

[eidairaman1]

Nah, think that is the same one as already on it. Did try to flash it with that one after the wrong one from gigabyte website nuke it.

Radeon™ RX 5500 XT GAMING OC 8G Support | Graphics Card - GIGABYTE Global

Discover AORUS premium graphics cards, ft. WINDFORCE cooling, RGB lighting, PCB protection, and VR friendly features for the best gaming and VR experience!

www.gigabyte.com

Still the wrong one they have linked there.

Picture of card?

By the way commands are very specific to do a forceflash.

Since the Subsystem ID will be changing slightly you will need to do a force flash in an administrator privileged command prompt. (Find cmd in start menu right click and open as administrator)

If that is not performed you may receive the stupid 0FL error.

Then follow this command

Enter this command first

Amdvbflash.exe -unlockrom 0


Then enter this command

amdvbflash -f -p 0 XXXX .rom

Note: XXXX is the name of the VBIOS file you downloaded. You can also change the downloaded file name to a simple name.


Otherwise you do it this way:

Create a new text file in your ATIFlash directory, name it FLASH.bat, and place this code into it:

@Echo off
cls

echo Flashing card 0 with BIOS.rom...
echo.
amdvbflash -p 0 -f BIOS.rom
echo.

pause
Assuming the new BIOS you want to flash onto your card is named BIOS.rom, this is the BIOS it will use for flashing.

Save your changes, then run the batch file by double-clicking on it.

Once you've received a success message, reboot your computer for the new BIOS to come into effect. If you can boot into Windows successfully, then that's good! (Note: your screen may flicker for a bit, because you basically have a new card, and Windows is trying to recognize it. If you want to be thorough, go ahead and do a clean re-install of your graphics drivers.)

Last ditch effort

Radeon™ RX 5500 XT GAMING OC 8G | Graphics Card - GIGABYTE U.S.A.

Features Powered by AMD Radeon™ RX 5500 XT Integrated with 8GB GDDR6 128-bit memory interface WINDFORCE 3X Cooling System with alternate spinning fans RGB F...

www.gigabyte.com

Download Center - GIGABYTE U.S.A.

GIGABYTE Download Center service, ensuring you have the best experience when using GIGABYTE products and services.

www.gigabyte.com

If this is way over your head, RMA the card and never flash again unless if instructed so by the Card Maker Tech Support Line

 

[neatfeatguy]

He flashed the wrong bios to the card and needs help restoring it

OP never posted any other steps other than - games were crashing so he flashed the BIOS. I posted that flashing should be the last resort step you should take once you've exhausted all other options....maybe OP did try other drivers??? If so, never was mentioned. Just seems like he jumped the gun and unfortunately ran into an issue that most likely could have been avoided.

 

[Spunkmeyer]

Yes I tried other drivers before trying the flash, the drivers kept crashing during gaming so I assumed it was a heat issue. So when the Gigabyte website stated that the bios helped with heat issues I went ahead and ran it. Never noticed until after it finished and tried to reinstall drivers that it was the wrong file , it did seem rather quick when doing it though and told me to reboot.
I've been doing them for years and never had any bother with it, put my 6950 up to a 70 etc.
As already stated I tried the force flash dos method as well, it just keeps saying it is the same bios to the one I got from here and wont flash.

The Ram is Micron.

 

[eidairaman1]

well you need to rma then

 

[Chomiq]

Picture of card?

By the way commands are very specific to do a forceflash.

Since the Subsystem ID will be changing slightly you will need to do a force flash in an administrator privileged command prompt. (Find cmd in start menu right click and open as administrator)

If that is not performed you may receive the stupid 0FL error.

Then follow this command

Enter this command first

Amdvbflash.exe -unlockrom 0


Then enter this command

amdvbflash -f -p 0 XXXX .rom

Note: XXXX is the name of the VBIOS file you downloaded. You can also change the downloaded file name to a simple name.


Otherwise you do it this way:

Create a new text file in your ATIFlash directory, name it FLASH.bat, and place this code into it:

@Echo off
cls

echo Flashing card 0 with BIOS.rom...
echo.
amdvbflash -p 0 -f BIOS.rom
echo.

pause
Assuming the new BIOS you want to flash onto your card is named BIOS.rom, this is the BIOS it will use for flashing.

Save your changes, then run the batch file by double-clicking on it.

Once you've received a success message, reboot your computer for the new BIOS to come into effect. If you can boot into Windows successfully, then that's good! (Note: your screen may flicker for a bit, because you basically have a new card, and Windows is trying to recognize it. If you want to be thorough, go ahead and do a clean re-install of your graphics drivers.)

Last ditch effortView attachment 141589

Radeon™ RX 5500 XT GAMING OC 8G | Graphics Card - GIGABYTE U.S.A.

Features Powered by AMD Radeon™ RX 5500 XT Integrated with 8GB GDDR6 128-bit memory interface WINDFORCE 3X Cooling System with alternate spinning fans RGB F...

www.gigabyte.com

Download Center - GIGABYTE U.S.A.

GIGABYTE Download Center service, ensuring you have the best experience when using GIGABYTE products and services.

www.gigabyte.com

If this is way over your head, RMA the card and never flash again unless if instructed so by the Card Maker Tech Support Line

Check the file name xxxR57XTxxx, they have the same file linked for other 5500 xt on their site, including the 4G models.

 

[Spunkmeyer]

Ok will do, not had a reply from Gigabyte but that would seem to be the norm for them upon further reading.
Although I never had reason to bother them before and been using their stuff since the 486 days.

Yeah it was after it went wrong I noticed the filename being different and checked further on their support pages and they all link to the wrong bios.

 

[Spunkmeyer]

I've sent the card back today, if I get my money back I will just hold off for the 5600 coming out and get one of those instead.