GPU Sensor Issue

[Xenoph Max]

Hello, i have an issue with my gpu (Sapphire RX580 Pulse)
I explain, the GPU sensors shows overheating around 70-80 degrees causing the system power off, but the graphic card dont get warm (is cool on touch).
Someone have the same issue or a fix for it?
Later ill post gpu-z.

 

[FreedomEclipse]

Yeah. Unfortunately there is no real way of getting out of that problem apart from RMA'ing or getting new graphics card entirely. The thermal sensor is broken.

If youve replace the thermal paste on your card recently. I suggest redoing it and doing it carefully. Make sure to clean off all the old goo before you apply new compound and make sure not to over do it. A small bead will do.

If youre more advanced you could try baking the card in the oven to try re-flow any soldering but even that is not 100% guaranteed to fix the issue. if not youre looking at a new card if an RMA isnt possible.

Another alternative is you use some software to control the fans or you use a hardware based fan controller to do it. The card should still work. it just wont report the correct temperature so youre gonna have to manually dial the fan speeds up and down when you are in and out of gaming.

 

[Xenoph Max]

im advanced fixer, then i reflow the graphic card and the problem persist, today on testing i saw that the FANS is showing about 120% when it crashes, i put they locked on 70% and it doens't crash, im gonna watch the voltages and i reply here if solved, thanks.