Help! PC crashing black screen while gaming.

[PCNOOB]

Help! PC crashing black screen while gaming

Already applied MX brand Thermad Compound.
still overheating or something. not sure whats going on.
this is when pc is not playing a game.

this is 3mins into gaming.

7mins into gaming
fan is spinning slowly.

 

[P4-630]

Nothing wrong with your GPU temps. What are your CPU temps during gaming?
Did you overclock?

 

[Tatty_Two]

If you want help I suggest you add your full system specs, your problems could be linked to any number of things, your specs will help members narrow it down.

 

[PCNOOB]

ok here is CPU details and CPUTEMP. when running the game.

 

[PCNOOB]

Machine name: SONY-VAIO
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
Language: English (Regional Setting: English)
System Manufacturer: Sony Corporation
System Model: VGNFW590F3B
BIOS: BIOS Date: 05/09/08 11:12:06 Ver: 08.00.10
Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz (2 CPUs), ~2.2GHz
Memory: 4096MB RAM
Available OS Memory: 4064MB RAM
Page File: 2109MB used, 8045MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

check my dxdiag please. thank you for helping.

 

[eidairaman1]

this a desktop or laptop?

 

[Rivage]

This is laptop.
T6600 - is the Intel Core 2 Duo Mobile CPU. (Jan 2009) TDP 35W, w/ Min/Max operating temperature 0°C - 105°C

 

[eidairaman1]

ensure you dust it out

 

[Jeff Stokes]

BIOS is over a year old from current http://esupport.sony.com/US/p/model...te_id=1&region_id=1&tab=download#/downloadTab

Its hard to say what was fixed between your bios and what is the current rev except the visualization extensions, but might be worth looking at. Has this machine ever gamed 'well' for you? Did it used to work and something changed?

 

[RCoon]

Out of curiosity, what game is it specifically that's crashing?

I know of a couple of games that still currently have memory leaks awaiting patch, if it's any of those titles.

 

[PCNOOB]

age of wushu Online MMORPG game.
yes its dust free.
scanned by combofix, malware bytes, avg antivirus 2015 found nothing.
could it be windows update?
>_<

 

[Rivage]

Is your laptop battery is still alive?
If really is, then possible Motherboard power problem.
If battery is dead - then Power adapter problem.
1st option is not so easy to clarify. But 2nd - easy, just need take another trusty power adapter for test.

 

[Moofachuka]

Check your ram

 

[CAPSLOCKSTUCK]

Has this machine ever gamed 'well' for you? Did it used to work and something changed?

Like what he said ^^^^^^

 

[Rivage]

Check your ram

+1
http://www.memtest86.com/

 

[PCNOOB]

the machine was running fine, until recent framework 4.0 and critical updates from
windows update. battery is alive. power adapter working fine.
memory test was OK
black screen symptom:
suddenly Black screen during gaming , back ground sound /music still running for about 10 sec then completely hanged.
need to hold power to shut it off.

 

[Rivage]

battery is alive.

Ok.

power adapter working fine.

Okay... but how you know? You never know for sure, till the proper test.

Try 1 simple trick. Disconnect power adapter. Disconnect battery. And hold power button for some 10 seconds at least.

After you can try also run laptop with no battery, and then - just with battery.

 

[Frenzic]

You need to run system restore and restore your laptop back before you installed the updates and see if it still does it. If it runs ok after that then you need to find out what update is causing the issue. It could be framework as they have caused problems for me in the past but install updates bit by bit and find out what one it is. Hope this helps

 

[Rivage]

the machine was running fine, until recent framework 4.0 and critical updates from
windows update.

Just uninstall them? from: Programs and features\Installed Updates. Or run Restore if you have legit restore point for it.

Also can be faulty gfx Drivers. I see, last drivers for your Mobility Radeon HD 4650 - Catalyst 13.9 is 2 years old. You can try reinstall them.

 

[Pill Monster]

The black screens are driver resets, if you look in the dumplog there will be some 117 or 116 bugchecks.

Sometimes it's due to voltage but iirc there were issues with the 13.9 drivers, I think 13.12 support legacy devices, maybe try upgrading first?

 

[Rivage]

I think 13.12 support legacy devices, maybe try upgrading first?

No. Only till HD 5xxx series. And lack just that HD 4xxx series which OP have.

 

[PCNOOB]

thank u guys, i've removed some updates and its running without black screens.

 

[Tatty_Two]

Glad to hear it's sorted and with that in mind ...... thread closed.