Installing drivers for RX 570 on Windows 7 32bit - unknown AMD hardware

[woxalu]

Yesterday I bought a used XFX Radeon RX 570 8GB card and I'm having trouble installing drivers for Windows 7 32 bit. The AMD website says that this card supports Windows 7 32 bit, so the drivers must be there too.

I tried the last 32 bit "Win7-32Bit-Radeon-Software-Adrenalin-Edition-18.9.3-Oct5" and many others, but every time I have the same message during verification "unknown AMD hardware".

The card is probably working, because it displays the image via DP and HDMI - in the device manager the card is seen as a "standard VGA graphics card" - but in GPU-Z it is

Computer is:
System: Windows 7 32 bit
Board: Asus P8P67 PRO B3
CPU: Intel i5-3470

 

[QuietBob]

There are no official 32-bit Win7 drivers for the RX570. The last generation with 32-bit support was the Radeon R5/7/9 200 series.

 

[eidairaman1]

It's time to move to Windows 7 64bit, AMD have no 32Bit GPU drivers for the RX 500 series in their site

Yesterday I bought a used XFX Radeon RX 570 8GB card and I'm having trouble installing drivers for Windows 7 32 bit. The AMD website says that this card supports Windows 7 32 bit, so the drivers must be there too.

I tried the last 32 bit "Win7-32Bit-Radeon-Software-Adrenalin-Edition-18.9.3-Oct5" and many others, but every time I have the same message during verification "unknown AMD hardware".

The card is probably working, because it displays the image via DP and HDMI - in the device manager the card is seen as a "standard VGA graphics card" - but in GPU-Z it isView attachment 360104

Computer is:
System: Windows 7 32 bit
Board: Asus P8P67 PRO B3
CPU: Intel i5-3470

The Last Radeon 32bit driver is 18.9.3

AMD re-Releases Radeon Software Adrenalin 18.9.3 as WHQL

AMD has just uploaded a new version of their Radeon 18.9.3 drivers that are now WHQL signed. We confirmed with AMD that that's the only change, as the company promotes their beta drivers to WHQL from time to time, if no new issues arise. Radeon Software Adrenalin 18.9.3 improves performance of...

www.techpowerup.com

You need to go on here and look for 18.9.3

Latest AMD Radeon Graphics Drivers 25.3.2 Beta Download

Download the latest AMD Radeon drivers for best game performance, compatibility and to fix driver issues. Radeon Adrenalin comes with a completely

www.techpowerup.com

 

[woxalu]

It's time to move to Windows 7 64bit, AMD have no 32Bit GPU drivers for the RX 500 series in their site

I will probably do that.

The Last Radeon 32bit driver is 18.9.3

I wrote in the first post:

I tried the last 32 bit "Win7-32Bit-Radeon-Software-Adrenalin-Edition-18.9.3-Oct5"

and I can't install it, also through the device manager.

btw... Do you think the card is working fine based on what GPU-Z shows?

 

[eidairaman1]

I will probably do that.


I wrote in the first post:

and I can't install it, also through the device manager.

btw... Do you think the card is working fine based on what GPU-Z shows?

You are using a standard windows display driver, let's start with some info.

Since you bought this card used...

You need to get a picture of the white sticker pics from the back of the card and post them here, a pic of a ram chip, also a pic of the 215-*** number located on the metal plate surrounding the gpu die. This info will help in determing a few things and maybe try to do something.

 

[woxalu]

Sorry for the delay, but I was busy.

I wrote to AMD and got a reply that there are no 32bit drivers for this card.

I finally checked on a 64bit computer and the card works. GPU-Z shows all information except Shader.

 

[Dr. Dro]

I take it you had a valid reason to be running 32-bit given its limitations, but you chose the GPU poorly for the build considered the software you intended to run. AMD's driver support for 32-bit and/or earlier versions of Windows is very poor.

I'd help you find a suitable card to run under this OS, but AMD has removed and no longer hosts the information page nor release notes for the 18.9.3 driver anywhere - not to mention support is fragmented to specific products only, even in newer driver releases. You'd have to search for a link buried in their website, best I could point is looking for Radeon R9 200 series and earlier, then looking for previous driver releases that are hidden away. Needless to say, you're not running anything even half-modern with AMD's garbage driver support.

Any of these NVIDIA cards will work on Windows 7 32-bit with 391.35 drivers

Good luck finding something that works for you.

 

[eidairaman1]

Sorry for the delay, but I was busy.

I wrote to AMD and got a reply that there are no 32bit drivers for this card.

I finally checked on a 64bit computer and the card works. GPU-Z shows all information except Shader.
View attachment 362082

Does the card look like 1 of the 3 in the verified bios files?

TechPowerUp

Extensive repository of graphics card BIOS image files. Our database covers submissions categorized by GPU vendor, type, and board partner variant.

www.techpowerup.com

Pretty rare to see a 67DF (2304 580/570) based card compared to a 6FDF (Chyna 570/580 2048SP).

Trust me it's better than the 6FDF based unit.

 

[theFOoL]

Best thing I could find is try Driver Booster but only select the display Driver. There's a tab you can deselect everything. If that doesn't show the Driver then go with as the other said

Instead of that software try 3Dp also

 

[woxalu]

I take it you had a valid reason to be running 32-bit given its limitations, but you chose the GPU poorly for the build considered the software you intended to run. AMD's driver support for 32-bit and/or earlier versions of Windows is very poor.

I'd help you find a suitable card to run under this OS, but AMD has removed and no longer hosts the information page nor release notes for the 18.9.3 driver anywhere - not to mention support is fragmented to specific products only, even in newer driver releases. You'd have to search for a link buried in their website, best I could point is looking for Radeon R9 200 series and earlier, then looking for previous driver releases that are hidden away. Needless to say, you're not running anything even half-modern with AMD's garbage driver support.

Any of these NVIDIA cards will work on Windows 7 32-bit with 391.35 drivers

View attachment 362083

Good luck finding something that works for you.

I'm not a gamer, I bought this card to watch 4k movies on YT.

Unfortunately, I thought that if the card supports 4k, it would be ok, but it lacks the VP9 codec.

I'll probably have to look for an NVIDIA card that has the VP9 codec and will work on Windows 7 64-bit.

 

[woxalu]

Does the card look like 1 of the 3 in the verified bios files?

TechPowerUp

Extensive repository of graphics card BIOS image files. Our database covers submissions categorized by GPU vendor, type, and board partner variant.

www.techpowerup.com

Pretty rare to see a 67DF (2304 580/570) based card compared to a 6FDF (Chyna 570/580 2048SP).

Trust me it's better than the 6FDF based unit.

Looking at the photo it will be 1 or 3.

 

[eidairaman1]

Looking at the photo it will be 1 or 3.

Ok, well since it is working for you enjoy your card

 

[Dr. Dro]

I'm not a gamer, I bought this card to watch 4k movies on YT.

Unfortunately, I thought that if the card supports 4k, it would be ok, but it lacks the VP9 codec.

I'll probably have to look for an NVIDIA card that has the VP9 codec and will work on Windows 7 64-bit.

Driver Details | NVIDIA

Download the <dd~LanguageName> <dd~Name> for <dd~OSName> systems. Released <dd~ReleaseDateTime>

www.nvidia.com

You need something which supports this driver. I suggest a GTX 1650, should do the trick for you. RTX 3050 (8 GB, not sure if the 6 GB is supported by this older driver) if you want AV1 decode support. However, with browsers having dropped Windows 7 support, you'll be relying on Supermium to watch YouTube I take it?

None of the 40 series cards have any Windows 7 compatibility whatsoever, so as the 50 series come out, and stocks of 30 series cards start to wane, you should pick one up soonish

 

[Marcus L]

Yesterday I bought a used XFX Radeon RX 570 8GB card and I'm having trouble installing drivers for Windows 7 32 bit. The AMD website says that this card supports Windows 7 32 bit, so the drivers must be there too.

I tried the last 32 bit "Win7-32Bit-Radeon-Software-Adrenalin-Edition-18.9.3-Oct5" and many others, but every time I have the same message during verification "unknown AMD hardware".

The card is probably working, because it displays the image via DP and HDMI - in the device manager the card is seen as a "standard VGA graphics card" - but in GPU-Z it isView attachment 360104

Computer is:
System: Windows 7 32 bit
Board: Asus P8P67 PRO B3
CPU: Intel i5-3470

64bit CPU's have been dominant over 32bit ones for probably 15+ years, why would you be running 32bit Windows 7 in the 1st place, that is likely your issue, though that GPU-Z SS looks worrying, that 570 could have also been bios modded for mining looking at the 0 values for GPU/Memory clocks, also not sure a 570 is upto the task of watching 4k content on YT, I could be wrong, though my 6800 handles it fine and crumbles under 8k content

 

[QuietBob]

I'm not a gamer, I bought this card to watch 4k movies on YT.
Unfortunately, I thought that if the card supports 4k, it would be ok, but it lacks the VP9 codec.
I'll probably have to look for an NVIDIA card that has the VP9 codec and will work on Windows 7 64-bit.

The cheapest new option with VP9 support and Win7 driver is the GeForce GT1030 GDDR5.
For AV1 support you will need the RTX3050 6 GB or Radeon RX6600 at least.

 

[dgianstefani]

Why is Windows 7 support required? Let alone 32 bit?

Use 10 LTSC or even 11 24H2 LTSC and you'll have none of these limitations.

You don't even need a dGPU, modern processor iGPU is more than good enough for YT.

 

[Marcus L]

Why is Windows 7 support required? Let alone 32 bit?

Use 10 LTSC or even 11 24H2 LTSC and you'll have none of these limitations.

You don't even need a dGPU, modern processor iGPU is more than good enough for YT.

I'm not a gamer, I bought this card to watch 4k movies on YT.

Unfortunately, I thought that if the card supports 4k, it would be ok, but it lacks the VP9 codec.

I'll probably have to look for an NVIDIA card that has the VP9 codec and will work on Windows 7 64-bit.

He wants to watch 4k VP9 YT content which the i5-3470 iGPU isn't capable of, neither is the RX 570 by the looks of it.. https://www.cpu-monkey.com/en/cpu-intel_core_i5_3470

Looking forward to the detailed broken down quoted replies to tell me I'm wrong and also that the OP should buy an Intel 14th Gen and RTX GPU, as his HW is shit

 

[QuietBob]

You don't even need a dGPU, modern processor iGPU is more than good enough for YT.

Good point, but the OP is on an Ivy Bridge platform, so hardly "modern".

VP9 decoding hardware was first introduced with the Skylake architecture (HD Graphics 510 at minimum), and AV1 support was only added in the Rocket Lake iGPUs (UHD Graphics 730 at least).

A cheap dedicated GPU whose only task is accelerating YT will cost much less than a full system upgrade. Recommending a 6th or 11th Gen Core for the same purpose would be impractical.

 

[Dr. Dro]

It's an old rig. Honestly, just chuck a 1630/1650 in it and call it a day, IMO.

 

[dgianstefani]

Good point, but the OP is on an Ivy Bridge platform, so hardly "modern".

VP9 decoding hardware was first introduced with the Skylake architecture (HD Graphics 510 at minimum), and AV1 support was only added in the Rocket Lake iGPUs (UHD Graphics 730 at least).

A cheap dedicated GPU whose only task is accelerating YT will cost much less than a full system upgrade. Recommending a 6th or 11th Gen Core for the same purpose would be impractical.

The 3050 6 GB which is the best low end choice here in terms of codec support, is around $165, maybe $150 used.

For that you can build a second hand i3 11th gen system natively compatible with Win 11 (CPU/Mobo/RAM), which has GPU good enough for YT hardware decoding, with the perks of a significantly newer platform.

Could likely even bump it up to new RAM/Mobo, used CPU if you sold the old CPU/RAM/Mobo.

Even if it did end up being say, $50 more expensive, it's a much more worthwhile course with more benefits in the long term, such as power efficiency, general performance, software compatibility etc.

 

[QuietBob]

The 3050 6 GB which is the best low end choice here in terms of codec support, is around $165, maybe $150 used.
For that you can build a second hand i3 11th gen system natively compatible with Win 11 (CPU/Mobo/RAM), which has GPU good enough for YT hardware decoding, with the perks of a significantly newer platform.

A full platform upgrade has its merits, but a GT1030 costs only $65 new and will provide VP9 decoding.

If the OP were willing to move on to Win10, an even better option would be the Intel Arc A310. It supports both VP9 and AV1 and can be found for about $90.

 

[dgianstefani]

A full platform upgrade has its merits, but a GT1030 costs only $65 new and will provide VP9 decoding.

If the OP were willing to move on to Win10, an even better option would be the Intel Arc A310. It supports both VP9 and AV1 and can be found for about $90.

Nice, but doesn't have RTX Video Super Resolution, which is nice even on a 32" monitor, let alone an average sized/large TV.

Essentially the successor to Shield upscaling, which was very well received. I'm surprised more people don't know about/use it.

 

[woxalu]

I was thinking about GTX 1650 Super or RTX 3050, but I don't know if these cards will work better on YT than RX 570.

Now after your posts I don't know if it makes sense, it looks like the problem is CPU and OS.

Theoretically I can switch to Windows 10, but there are no drivers for my mobo for this OS - so I'll have to replace the whole computer.

It turns out that to watch 4k movies on YT you need a gaming computer.

 

[Dr. Dro]

I was thinking about GTX 1650 Super or RTX 3050, but I don't know if these cards will work better on YT than RX 570.

Now after your posts I don't know if it makes sense, it looks like the problem is CPU and OS.

Theoretically I can switch to Windows 10, but there are no drivers for my mobo for this OS - so I'll have to replace the whole computer.

It turns out that to watch 4k movies on YT you need a gaming computer.

Drivers written for Windows 7 and 8.1 will generally work on Windows 10 and 11, you do not need to replace the whole computer.

Intel makes INF chipset drivers available for Windows 10, Ivy Bridge graphics drivers are also available. Network drivers usually are available and so are Realtek audio drivers - although these two will get by with old drivers just fine if it must be.