Is it possible to get BIOS from MSI?

berkisbeing · Jan 13, 2022

I have MSI RX 580 ARMOR 8gb OC. S/N1:602-V341-490B1711000557. I bought this card used and it came with the wrong BIOS. I tried flashing it with what I thought was the correct from the database, but it is still not functioning properly. It boots up and run Windows without issue, it is when I try mining with it that it does not run as expected. I followed the advice from the forums of contacting MSI for the original BIOS, but they have not been helpful. I explained the situation and gave the relevant details when I submitted the help ticket, but they responded with several troubleshooting questions that were either irrelevant or tried. I explained that, and requested the original BIOS (again), and they have not responded in over a week. Will they actually send it, or am I wasting my time?

Imperator · Jan 13, 2022

Hello
I would like to help you in finding the right BIOS file for your card.
In order to do that i need a picture from labels from the card and also a picture from GPU-z
As for MSI i wrote a message to them in May last year and because they are on the other side of the earth the message probably did not arrived yet...the postman is in vacation i think...
Just joking...they have a lame customer service dept.
As for mining purpose...i modded myself the BIOS-es. But ofc they won't give your the desired results until you modd the BIOS especially for mining.
So you must save the original BIOS file in a safe place in order to continue to play and tamper the BIOS file for your card

berkisbeing · Jan 14, 2022

I think these should be the pics you asked for. Let me know if I need to take anymore. I appreciate the help.

I have a couple of other cards that I was able to mod without issue, a 570 and a different 580, they are both doing ~31 MH/s. With this one, I could tell something was not right immediately, as I got an error that the bios rom was the wrong size when I attempted to mod it. I tried using one of the BIOS I thought was the correct one from the database, I got the same error. I went ahead and tried mining with it just to see what it would do at stock, but it would only do ~6 MH/s.

eidairaman1 · Jan 14, 2022

berkisbeing said:
I think these should be the pics you asked for. Let me know if I need to take anymore. I appreciate the help.

I have a couple of other cards that I was able to mod without issue, a 570 and a different 580, they are both doing ~31 MH/s. With this one, I could tell something was not right immediately, as I got an error that the bios rom was the wrong size when I attempted to mod it. I tried using one of the BIOS I thought was the correct one from the database, I got the same error. I went ahead and tried mining with it just to see what it would do at stock, but it would only do ~6 MH/s.

Go to the advanced tab in gpu-z and see if the ram says AJR or MJR on it please

berkisbeing · Jan 15, 2022

Here it is.

eidairaman1 · Jan 15, 2022

berkisbeing said:
Here it is.

Will get on it

berkisbeing said:
Here it is.

1 last thing, in gpu-z click the arrow next to the uefi check box, attempt to upload the bios to the VGA Bios Collection/Database within the program itself, you may get a warning the bios is already in the database/collection, I need the link from the warning please.

berkisbeing · Jan 15, 2022

VGA Bios Collection: MSI RX 580 8 GB | TechPowerUp

eidairaman1 · Jan 15, 2022

berkisbeing said:
VGA Bios Collection: MSI RX 580 8 GB | TechPowerUp

Do not flash anything im posting as many files as I can

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