M.2 SSD crashing and disappears during gaming

[OEWPS]

Hey guys!

I've build this pc a couple of months ago and it has been crashing and giving me al sorts of problems. It all began with that the audio cracks and little freezes when playing games(see Youtube video). After some time my whole game crashes/closes and i get send back to the desktop. Unable to start up games again cause my second SSD(where the games are stored) disappeared out of windows. I installed Windows on the 500GB drive. Sometimes i can play for a few hours but the next day it can crash in 10 minutes.

I reinstalled Windows multiple times on different drives and placed the drives in different M.2 slots but it didn't fix the problem. But when i only use one drive than it doesn't crash or freeze. That is a bit weird cause i should have enough PCIe lanes the use multiple NVME drives. Also my USB devices disconnect sometimes(see Youtube video). Even when i install a game on my old SSHD, the windows drive crashes. When the freeze/crash happens my Windows drive shoots up to 100% usage, kinda weird. The drives have an heatsink attached and arent't overheating(max 50 degrees under load).

Thanks in advance and i really hope you guys can help me



Pc specs:

Intel Core i5 12600K
Gigabyte Z690 GAMING X DDR4
Corsair DDR4 Vengeance RGB Pro 2x16GB 3600
MSI GeForce RTX 3080 SUPRIM X 12G LHR
Samsung 980 500GB M.2 SSD
Samsung 980 1TB M.2 SSD
Corsair RM850x PSU

 

[Vya Domus]

I'd just RMA it, maybe look if there is some kind of firmware update for it first but it seems pretty clear that there is something wrong with since it stops being detected.