• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

(Memory Problem) 7.96 GB usable while 16 GB are detected on the windows' system information

Joined
Jan 8, 2017
Messages
8,944 (3.35/day)
System Name Good enough
Processor AMD Ryzen R9 7900 - Alphacool Eisblock XPX Aurora Edge
Motherboard ASRock B650 Pro RS
Cooling 2x 360mm NexXxoS ST30 X-Flow, 1x 360mm NexXxoS ST30, 1x 240mm NexXxoS ST30
Memory 32GB - FURY Beast RGB 5600 Mhz
Video Card(s) Sapphire RX 7900 XT - Alphacool Eisblock Aurora
Storage 1x Kingston KC3000 1TB 1x Kingston A2000 1TB, 1x Samsung 850 EVO 250GB , 1x Samsung 860 EVO 500GB
Display(s) LG UltraGear 32GN650-B + 4K Samsung TV
Case Phanteks NV7
Power Supply GPS-750C
Now that I have read a little more through the thread , didn't you said 2 of the ram slots are not working ? So , uhm ???

none of the rams worked on two of the memory slots but one of the rams isn't working on any of them either which would explain why I managed to have 12 GB usable when my processor was supposedly working.

To sum this up, I think that two of my memory slots are no longer working as well as one of my ram.
 
Joined
Dec 5, 2006
Messages
7,704 (1.21/day)
System Name Back to Blue
Processor i9 14900k
Motherboard Asrock Z790 Nova
Cooling Corsair H150i Elite
Memory 64GB Corsair Dominator DDR5-6400 @ 6600
Video Card(s) EVGA RTX 3090 Ultra FTW3
Storage 4TB WD 850x NVME, 4TB WD Black, 10TB Seagate Barracuda Pro
Display(s) 1x Samsung Odyssey G7 Neo and 1x Dell u2518d
Case Lian Li o11 DXL w/custom vented front panel
Audio Device(s) Focusrite Saffire PRO 14 -> DBX DriveRack PA+ -> Mackie MR8 and MR10 / Senn PX38X -> SB AE-5 Plus
Power Supply Corsair RM1000i
Mouse Logitech G502x
Keyboard Corsair K95 Platinum
Software Windows 11 x64 Pro
Benchmark Scores 31k multicore Cinebench - CPU limited 125w
Where are you getting your usable memory information from Windows? What version?
Have you tried a clean install? Linux live disc? or Bootable memory test?
 

eidairaman1

The Exiled Airman
Joined
Jul 2, 2007
Messages
40,435 (6.58/day)
Location
Republic of Texas (True Patriot)
System Name PCGOD
Processor AMD FX 8350@ 5.0GHz
Motherboard Asus TUF 990FX Sabertooth R2 2901 Bios
Cooling Scythe Ashura, 2×BitFenix 230mm Spectre Pro LED (Blue,Green), 2x BitFenix 140mm Spectre Pro LED
Memory 16 GB Gskill Ripjaws X 2133 (2400 OC, 10-10-12-20-20, 1T, 1.65V)
Video Card(s) AMD Radeon 290 Sapphire Vapor-X
Storage Samsung 840 Pro 256GB, WD Velociraptor 1TB
Display(s) NEC Multisync LCD 1700V (Display Port Adapter)
Case AeroCool Xpredator Evil Blue Edition
Audio Device(s) Creative Labs Sound Blaster ZxR
Power Supply Seasonic 1250 XM2 Series (XP3)
Mouse Roccat Kone XTD
Keyboard Roccat Ryos MK Pro
Software Windows 7 Pro 64
You crippled the machine with bent pins or broken pins, pay attention to the gold mark on cpu and the pin one notch mark on the socket.

You caused memory detection issues with this and board flex.

Read your board manual or take it to a shop
 
Top