• Welcome to TechPowerUp Forums, Guest! Please check out our forum guidelines for info related to our community.

My UPS keep sending alarm when I game

Joined
Nov 25, 2023
Messages
203 (0.33/day)
Processor 5900x
Motherboard MSI 570s
Cooling AIO 240
Memory 32 GB G.Skill @ 3200MHz
Video Card(s) 6800 xt
Storage Many
Display(s) Two QHD
Power Supply SilverStone Hela 1200W
Software Windows 11
Hi

I have UPS mercury 1500va 900w but when I game I get alarm at random times and it has new two batteries. Seems overloading ? my card is 6800xt
 
any thing else attached to the UPS, i don't know of the brand if it's good or not.

Battery and\or faulty or even over loaded or even battery low as the battery's are not charged which might indicate a charging issue.

Maybe check their website for beep codes.
 
Yes, it can be overload, check how much wattage it can supply, also make a note thats the output wattage for UPS is input for your PC power supply and you need to add all inefficiency of your PSU. Currently most PSU are way over 80% efficiency so safe margin is to add 20% i.e. if you PSU output is 600W you need a 720W UPS. Also for Active PFC you need to use UPS with AVR and best with clean sinusoid or it can falsely overload because of power factor (cos φ) correction you PSU will do.
 
I find it very useful to have a power meter

Running both monitors on the UPS?
KillaWatt.jpeg
 
Last edited:
if UPS have a USB connection it should have power reporting itself. More advanced have LCD screen and display that info.
UPS without USB connection is really not useful as your system will not close automatically on power loss.
 
check how much wattage it can supply
I note he said 1500VA/900W.

If we go by the OP's listed system specs, that system with its R9 5900X, RX 6800 XT, RAM and even with "many" drives and many case fans, a "quality" 650W PSU could easily support that. But he has a 1200W Siliverstone PSU so even more room to spare. And a decent 1500VA/900W UPS is more than enough to handle most computers, as well as two monitors and network gear too.

It is important to remember that power supplies will demand from the wall (or UPS) only what the computer components demand, plus a little more due to inefficiency. So if the components (CPU, GPU, motherboard, RAM, drives, fans) demand 500W, the PSU will only deliver 500W, regardless if the supply is a 600W, 850W or 1200W supply. That Silverstone is Platinum rated. Assuming at least 90% efficiency, that means with a 500W demand, that supply will only pull from the wall (or UPS) ≈556W (556 x .9 = 500.4).

Even in the VERY RARE event both the OP's CPU and GPU max out demand at the very same point in time, as well as the other components too, maxing out a 650W supply, that 1500VA UPS should be able to handle it.

So I echo AsRock,
any thing else attached to the UPS
Are those "two QHD" monitors attached to the UPS too? What else? Router? Modem? External drives?

Note speakers and printers (especially laser printers) should never be connected to the battery side of a UPS.

Even if the two monitors and network gear is attached to the battery side (which is how my system is connected), that UPS should easily handle the load (assuming all the connected devices are working properly).

@Martin007
when I game I get alarm at random times
Does it just alarm or does it kick over to battery too? Does your computer crash?

As AsRock noted, check your beep codes for a pattern. Then check your UPS's web page or user manual to see of the code provides a clue as to what is happening.

FTR - you should NEVER plug a UPS into a surge and spike protector (SS&P). SS&Ps often just chop off the peaks of excessive surges and spikes and the UPS may see that output (the UPS's input) as "dirty" and error out/flip to battery as a precaution. And you should never plug a S&SP into the battery side of the UPS as the UPS may see that as an unstable load and shut down.

Also, some UPS will report errors if connected to a faulty, mis-wired, or ungrounded wall outlet. So I recommend you make sure yours is properly wired.

Every home and every computer user should have access to a AC Outlet Tester to ensure the wall outlet is properly wired and grounded to Earth ground. I recommend one that displays the actual voltage (instead of just LEDs) and a GFCI (ground fault circuit interrupt) indicator as it can be used to test bathroom and kitchen outlets (outlets near water) too. These testers can be found for your type and voltage outlet, foreign or domestic, (like this one for the UK, or this one for German outlets) at most home improvement stores, or even the electrical department at Wal-Mart. Use it to test all the outlets in the home or place of work and if a fault is shown, have it fixed by a qualified electrician.

I find it very useful to have a power meter
I agree. Those can be very useful and informative. That said, many of the better UPSs have an integrated LCD status display panel that can also provide that same information - as well as error codes too.

***

and you need to add all inefficiency of your PSU.
No you don't. That is accounted for in the rating.

If you have a supply rated for 500W supply, it will only draw from the wall (or UPS) 500W. If the computer components demands exceed that (including the amount lost in the form of heat), the supply will [hopefully!] just shut down.

Also for Active PFC you need to use UPS with AVR and best with clean sinusoid

No one needs a pure sinewave UPS for their computers! That is pure marketing hogwash. A quality, sufficiently rated, stepped approximated (simulated, or modified) waveform UPS with AVR is just fine, has been for decades and no reason they are not today - even with active PCF supplies.

Pure sinewave output UPS may be required on highly sensitive, scientific measuring equipment and some very critical life support, medical equipment. But not computers - not even with mission essential servers. Do NOT believe the marketing hype spewed by the makers of pure sinewave UPS.

I am NOT saying don't get a pure sinewave UPS. If the price is right and it otherwise meets your needs, go for it. Just don't dismiss a good stepped approximated sinewave UPS just because it is not a pure sinewave.

If still believing the hype, please read my post here and follow the links to EVGA and Seasonic (makers of some the best PSUs) and Eaton, one of the most reputable UPS makers and see what they say about using simulated/modified/stepped approximated sinewave UPS.

IMHO UPS without USB connection is really not useful imo as your system will not close automatically on power loss.
100% totally agree! Plus, if interconnection is supported, there usually is monitoring software to go along with it. APC's is called PowerChute. CyberPower's is PowerPanel. These not only let you monitor the UPS status and power usage from your computer, but often let you configure the UPS with several options. The LCD status display, however, allows you to monitor much the same, but your computer does not need to be up and running.
 
No you don't. That is accounted for in the rating.

If you have a supply rated for 500W supply, it will only draw from the wall (or UPS) 500W. If the computer components demands exceed that (including the amount lost in the form of heat), the supply will [hopefully!] just shut down.

Not to argue, but a 500W supply can supply 500W

So, if it is 80% efficient, it will draw 625W when supplying the rated amount.
 
No you don't. That is accounted for in the rating.

If you have a supply rated for 500W supply, it will only draw from the wall (or UPS) 500W. If the computer components demands exceed that (including the amount lost in the form of heat), the supply will [hopefully!] just shut down.

No is not, its output of PSU, not wall power consumption, check like 80+ certification PDFs, or some tests, there is power draw from outlet, it will be more than rating because its the output power of PSU not the input power, as input power is your country spec, like mine 230V 50Hz 20A (mostly limited by breakers to 10A or 16A because you not need as much). Look at any sticker on PSU.

2020-01-19-image-3.jpg


Not to argue, but a 500W supply can supply 500W

So, if it is 80% efficient, it will draw 625W when supplying the rated amount.
Yes, there is efficiency, losses on power conversion from AC to DC. AC power drawn is always bigger than DC output power.
 
:oops: Okay. My bad.

Still decaffeinated and worded it all wrong. Sorry.

My point was and remains that power "delivered" by the supply is based on the power demanded by the connected components. So the connected components require 500W that is what the supply will deliver, regardless if rated at 650 or higher.
 
100% totally agree! Plus, if interconnection is supported, there usually is monitoring software to go along with it. APC's is called PowerChute. CyberPower's is PowerPanel. These not only let you monitor the UPS status and power usage from your computer, but often let you configure the UPS with several options. The LCD status display, however, allows you to monitor much the same, but your computer does not need to be up and running.

I have CP1600EPFCLCD with PowerPanel Business and software is pure gold, recommended. I have used at work some PowerWalker software (i think WinPower) and it was terrible.

:oops: Okay. My bad.

Still decaffeinated and worded it all wrong. Sorry.

My point was and remains that power "delivered" by the supply is based on the power demanded by the connected components. So the connected components require 500W that is what the supply will deliver, regardless if rated at 650 or higher.
I agree (and everyone should), but if you use too "big" PSU like OP, then any longer power spike that is over 900W (about 6,5A as its rated 1500VA) can trigger overload on UPS, depends how sensitive UPS is.
Model of UPS will be great because there are different ones, most used for home should be (like my own) line-interactive but there are also online UPS with double conversion (mostly used for servers and critical infrastructure because of zero switch time).

PS: apparent power is crucial for UPS, they rate also in active power to be easier for users but UPS takes for itself full apparent power as its AC <> DC <> AC conversion there.
PS2: big UPS are also used in industry as reactive power compensation as they generate they own power, they reduce reactive power in electric grid, industry needs to pay also for reactive power if they generate too much of it - electric engines, transforms - generate reactive power.
 
Last edited:
@Martin007
Try running a light/older game (= one that isn't graphically demanding) in minimum detail with fps capped to 60 and see if the UPS still gives you a warning.
 
@Martin007
Try running a light/older game (= one that isn't graphically demanding) in minimum detail with fps capped to 60 and see if the UPS still gives you a warning.
Why? The UPS clearly doesn't sound it's alarm while in lighter duties on the desktop. It only seems to do it while gaming. This indicates clearly that the UPS is being overloaded. It's not defective, only underpowered for the tasks being asked of it.
 
Back
Top