New account rejected because of "multiple accounts"

[thewan]

I am teaching my younger sibling how to be more independent in troubleshooting and asking around forums instead of just asking me to help fix his computer problems all the time. So when I helped him create his own TPU account to do so, he got rejected? Is there any way around this? Do I or my sibling have to move out of our own house? Can't I teach them to be independent and learn to fix their own stuff and asking others on their own instead of asking through me? Do I need to lend him my account or give it to him outright?

 

[W1zzard]

Thanks, I've approved that account, let me know if you need anything else

 

[cst1992]

Do I or my sibling have to move out of our own house? Can't I teach them to be independent and learn to fix their own stuff and asking others on their own instead of asking through me? Do I need to lend him my account or give it to him outright?

Ouch. Hey, take it easy there.

@Wizzard I wasn't aware of a limitation like this. Is it IP-based? Why do we need it?

 

[W1zzard]

limitation

The limitation is one account per person. In some edge cases our detection scripts might incorrectly flag an account, so just reach out to us, we're reasonable people.

 

[cst1992]

That, I can personally attest to.