- Joined
- May 18, 2011
- Messages
- 1,152 (0.23/day)
Processor | 7800X3D |
---|---|
Motherboard | ASRock X670E Lightning PG |
Cooling | Thermalright Phantom Spirit 120SE CPU cooler, 3x 140mm, 1x 120mm case fan |
Memory | 32GB G.SKILL Flare X5 DDR5 6000 (PC5 48000) F5-6000J3038F16GX2-FX5 |
Video Card(s) | Zotac RTX 4070 Super Trinity Black |
Storage | 2TB Sandisk SSD, 2TB P31 SK Hynix, 4TB WD SN850X, WD Black 6TB, WD Red Plus 12TB |
Case | Fractal Design Definse S |
Power Supply | Seasonic Focus 750 |
Mouse | Logitech Pro |
Keyboard | Corsair Strafe Cherry MX Silent w/red LED |
VR HMD | Meta Quest 2 |
Software | Win 10 Pro |
Upgraded my CPU but received this error during boot:

New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.
Updated my motherboard BIOS last night (worked fine, booted fine), popped in the new CPU today. This is the 3rd CPU upgrade on this PC (1600 to 2700x to 3700x to new 5700x) and I've never seen this issue before. OS is Win 10 Pro. Motherboard is AS Rock X370 Killer SLI/AC. Current BIOS is 7.10. Motherboard:
https://www.asrock.com/mb/amd/x370 killer sliac/index.asp#BIOS
Before updating the BIOS I checked to see if Bitlocker was enabled within Win 10, and it showed it was not enabled.
Before updating the BIOS, I checked fTPM settings that I could find within the BIOS. I found AMD fTPM Switch which was disabled.
Old BIOS settings which I assume meant fTPM was disabled:

I can boot into the BIOS settings, but I just clicked exit without saving.
So I am wondering how I should proceed and what exactly is happening here? Perhaps the new BIOS enabled some fTPM setting after I upgraded, but I recall checking that beforehand and everything that looked like it was related to fTPM was disabled. I do have the old CPU that I can put back in, but would like to solve this so I can use the new 5700X.
Edit: Figured out the issue. Went into BIOS, Advanced, Trusted Computing, Security Device Support - Disable.
Booted into Windows just fine now. Going to close this thread if possible but leave it up in case someone else the same issue.

New CPU installed, fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.
Updated my motherboard BIOS last night (worked fine, booted fine), popped in the new CPU today. This is the 3rd CPU upgrade on this PC (1600 to 2700x to 3700x to new 5700x) and I've never seen this issue before. OS is Win 10 Pro. Motherboard is AS Rock X370 Killer SLI/AC. Current BIOS is 7.10. Motherboard:
https://www.asrock.com/mb/amd/x370 killer sliac/index.asp#BIOS
Before updating the BIOS I checked to see if Bitlocker was enabled within Win 10, and it showed it was not enabled.
Before updating the BIOS, I checked fTPM settings that I could find within the BIOS. I found AMD fTPM Switch which was disabled.
Old BIOS settings which I assume meant fTPM was disabled:

I can boot into the BIOS settings, but I just clicked exit without saving.
So I am wondering how I should proceed and what exactly is happening here? Perhaps the new BIOS enabled some fTPM setting after I upgraded, but I recall checking that beforehand and everything that looked like it was related to fTPM was disabled. I do have the old CPU that I can put back in, but would like to solve this so I can use the new 5700X.
Edit: Figured out the issue. Went into BIOS, Advanced, Trusted Computing, Security Device Support - Disable.
Booted into Windows just fine now. Going to close this thread if possible but leave it up in case someone else the same issue.
Last edited: