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PC stuck on boot/bios screen. 'Solved/Fixed'

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EDIT/Update:
The 240 GB SSD was dead and it messed up the OS install, fresh reinstall on the other working drive solved it and now its working.
Again thanks for the help!:toast:

I don't really post threads like this but I could use some help this time around since I'm running out of ideas. 'trying to help a friend'

A friend of mine has a from the look of it an older pre built budget PC which he wanted to use for some retro/casual gaming cause he did not game on a PC since 2017 or so.
Anyway he turned on the PC yesterday and it was working with no issues, I asked him what are the specs and whatnot so he sent me some pics then turned off the PC and went to sleep.

He wanted to turn it on today and ever since that it wont get past the initial Asus boot screen or straight goes to the Bios.
Hes not a tech savvy person so he won't tinker around on his own, doesn't even know how to actually.

Specs are from what I managed to gather:

Asus Prime A320M-K mobo
Ryzen 5 2600
1x 16 GB Patriot DDR 4 with XMP running at 3200 MHz
250 GB WD Blue 2.5' Sata SSD + some completely noname/no brand 240 GB sata SSD
Asus Directcu GTX 760
Thermaltake Smart PSU but I don't know the wattage since he sent me some pretty crappy pics,lol. 'tho for now this shouldn't be the issue I think in this specific case'

The only anomaly I've noticed on 2 different Bios pics is that on the first pic he had both SSD recognized but on the second pic only the 250 GB WD was shown which is supposedly his boot/OS drive.
I told him to unplug that weirdo noname SSD and try that way but nothing happened.
Tried to reset Bios to the default settings and also CMOS battery reset.
He unplugged all of his USB devices and tried to boot that way.

One time he did get to this screen but nothing happened and he could only enter the Bios again.
324668969_696476285275223_7349754752792053851_n.jpg
No he does not have 3 keyboards plugged in, don't know whats up with that.

Edit
Here is the first Bios pic:
328121309_569600988401222_4836785001677637696_n.jpg
That noname 240 GB SSD is not recognized anymore but even unplugging it doesn't do anything and supposedly its not the OS drive.

Could it be that the OS drive SSD kicked the bucket and its just recognized but its actually dead?
I don't really like to experiment with other ppl's PCs via online and he lives hours of traveling from my place so I can't simply visit him and do this in person.:(

Anyway ideas are welcome and thanks for your time!
 
Last edited:

sneekypeet

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I was about to say try a new cable as the only time Ive run into something similar is when a drive (OS) drops.
 
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I was about to say try a new cable as the only time Ive run into something similar is when a drive (OS) drops.

Yea the OS drive is a suspect tho the drive thats not recognized anymore is not the OS drive supposedly.
Forgot to mention that this PC wasn't turned on for months since he moved place/home and he just recently bought HDMI/Power supply power cable that he was missing.
 
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Yea the OS drive is a suspect tho the drive thats not recognized anymore is not the OS drive supposedly.
Same with a new file-corrupted error message in the event log that appears out of nowhere.

It may have issue like Asus P6T, possibly forced to clear CMOS. (or you need to go into setup and select save and exit)
 
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Same with a new file-corrupted error message in the event log that appears out of nowhere.

It may have issue like Asus P6T, possibly forced to clear CMOS. (or you need to go into setup and select save and exit)
Did both already, reseted the bios setting which did nothing then reseted via cmos.
 
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It is possible the OS itself was installed on the HDD, but the boot partition was on the SSD, hence he can't see the OS anymore. Another possible problem could be the BIOS booting in IDE mode instead of AHCI.
 
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It is possible the OS itself was installed on the HDD, but the boot partition was on the SSD, hence he can't see the OS anymore. Another possible problem could be the BIOS booting in IDE mode instead of AHCI.
There is no HDD in the system just a WD Blue 250GB sata SSD and a noname 240 GB sata SSD.
Supposedly the WD is the OS/boot drive that is still recognized in the bios but can't boot from and the other drive is not even recognized anymore.
 
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There is no HDD in the system just a 250 WD Blue 250GB sata SSD and a noname 240 GB sata SSD.
Supposedly the WD is the OS/boot drive that is still recognized in the bios but can't boot from and the other drive is not even recognized anymore.
Sorry, thought it was an HDD. What I said still stands tho. If you're not careful when installing Windows, the setup might make the boot partition(usually about 100-500 MB in size and not the same as the partition where Windows is stored) on a different drive. He probably just has to reinstall his OS. He should check whether or not he is booting with IDE or AHCI tho.
 
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Sorry, thought it was an HDD. What I said still stands tho. If you're not careful when installing Windows, the setup might make the boot partition(usually about 100-500 MB in size and not the same as the partition where Windows is stored) on a different drive. He probably just has to reinstall his OS. He should check whether or not he is booting with IDE or AHCI tho.
Okay that makes sense considering his other drive is most likely dead.
It was his girlfriend's PC and I'm fairly sure its either a low effort pre built or someone built it w/o knowing much.
But ye we also figured that its easier to just try a clean install.

Now to get him a os installer pen drive will be another problem since he has no secondary PC or local tech friends but let that be our problem to figure out.:oops:

Anyway I guess thats that, thanks for the help for everyone who tried!
 
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Okay that makes sense considering his other drive is most likely dead.
It wad his girlfriend's PC and I'm fairly sure its either a low effort pre built or someone built it w/o knowing much.
But ye we also figured that its easier to just try a clean install.

Now to get him a os installer pen drive will be another problem since he has no secondary PC or local tech friends but let that be our problem to figure out.:oops:

Anyway I guess thats that, thanks for the help for everyone who tried!
Just get a pen drive that is at least 8 GB in size, should be less than 10€/$. Then download the Windows Media Creation tool (here for Windows 10/here for Windows 11) and just follow the instructions, everything is pretty straightforward :)
 

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unplug all hdd ssd if it still does it more than likely its mem timings and or mem voltage bad mem could do the same
 
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