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Require help troubleshooting stutters with RTX 4090

Astral85

New Member
Joined
Sep 8, 2023
Messages
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I recently purchased and made the addition to my rig of an Gigabyte RTX 4090 Gaming OC graphics card and I'm experiencing inconsistent frame pacing in the form of micro stutters and some larger stutters in the games I'm playing. So I am posting here to see whether there are any guru's out there who could help me weed out the issue. Firstly my system specs are:

Intel 13900K
Asus Z790 ROG Maximus Hero mobo
Corsair Dominator Platinum RGB DDR5 6000Mhz 32GB
Gigabyte 4090 Gaming OC with EKWB Vector2 waterblock
SoundBlaster X-AE5 sound card
Seasonic Prime Platinum 1300W PSU
Samsung 980 Pro 500 GB OS drive with Win 11 Pro 22H2
Samsung 990 Pro 2TB games drive
2 x Samsung SATA storage drives
Corsair K100 keyboard
Logitech G502X Plus mouse
Alienware AW3821DW 144hz G-sync ultimate monitor
Xbox Windows Wireless controller
The rig is under a custom water cooled loop.

In terms of my own troubleshooting I've been scouring the net but have been unable to find anything yet that resembles the cause of my issue. The game I'm playing and experiencing stutters in is Atomic Heart. All of the professional game reviews of this game say that once the game has pre-compiled shaders it does not stutter. I bought the Gen4 990 Pro 2TB a couple of weeks ago to rule out the Gen3 NVME I had been using for games. The 990 Pro is fast but did not alleviate the stutters.

Just now I have finished doing a fresh install of Win 11 Pro 22H2 onto the 980 Pro. The OS is very lean with just the latest motherboard drivers installed (and BIOS), latest Nvidia drivers, Steam, MSI Afterburner and a clean reinstall of Atomic Heart to the 990 Pro 2TB. I've started up Atomic Heart on this clean Windows install and I would say 90% of the time frame pacing is smooth, but there is still some micro stutters and some larger stutters.

In Nvidia CP I have G-Sync enabled, V-Sync forced on globally and the refresh rate set to 120hz. Everything else is defaults. In Atomic Heart I'm running the "Atomic" preset (which is just max graphics) and I have Nvidia Frame Generation enabled. DLSS is off. In game V-Sync is off. In game fps cap is set to 120, there is no option to turn the cap off.

At this point I think it's still possible for the issue to be something software side in Windows 11, i.e. something misconfigured. My second thought is hardware or the way the hardware is configured in the BIOS. I'm currently running my 13900K as per a popular OC.net tuning guide. I have not stress tested for stability, but I am also not doing any drastic type of overclocking. I have tried the memory on the various XMP profiles and currently have it running at XMP II 6000Mhz.

I noticed the SoundBlaster X-AE5 is sharing an IRQ with the RTX 4090 but I don't know if that could be an issue or is the issue. I'm continuing my own troubleshooting but if anyone here can help it would be much appreciated.

Astral85

Here is a LatencyMon report taken while playing Atomic and hard faults.

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system seems to be having difficulty handling real-time audio and other tasks. You may experience drop outs, clicks or pops due to buffer underruns. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for 0:15:55 (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:
OS version: Windows 11, 10.0, version 2009, build: 22621 (x64)
Hardware: System Product Name, ASUS
BIOS: 1303
CPU: GenuineIntel 13th Gen Intel(R) Core(TM) i9-13900K
Logical processors: 32
Processor groups: 1
Processor group size: 32
RAM: 32472 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed (WMI): 30 MHz
Reported CPU speed (registry): 2995 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs): 1207.90
Average measured interrupt to process latency (µs): 5.623528

Highest measured interrupt to DPC latency (µs): 1203.40
Average measured interrupt to DPC latency (µs): 1.450173


_________________________________________________________________________________________________________
REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs): 712.120868
Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

Highest reported total ISR routine time (%): 0.053433
Driver with highest ISR total time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%) 0.077597

ISR count (execution time <250 µs): 1982411
ISR count (execution time 250-500 µs): 0
ISR count (execution time 500-1000 µs): 133
ISR count (execution time 1000-2000 µs): 0
ISR count (execution time 2000-4000 µs): 0
ISR count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs): 1189.439065
Driver with highest DPC routine execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total DPC routine time (%): 0.028385
Driver with highest DPC total execution time: dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in DPCs (%) 0.063523

DPC count (execution time <250 µs): 2382958
DPC count (execution time 250-500 µs): 0
DPC count (execution time 500-10000 µs): 494
DPC count (execution time 1000-2000 µs): 2
DPC count (execution time 2000-4000 µs): 0
DPC count (execution time >=4000 µs): 0


_________________________________________________________________________________________________________
REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count: msmpeng.exe

Total number of hard pagefaults 112
Hard pagefault count of hardest hit process: 67
Number of processes hit: 7


_________________________________________________________________________________________________________
PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s): 71.150419
CPU 0 ISR highest execution time (µs): 177.468447
CPU 0 ISR total execution time (s): 0.019492
CPU 0 ISR count: 17511
CPU 0 DPC highest execution time (µs): 643.811018
CPU 0 DPC total execution time (s): 0.819223
CPU 0 DPC count: 106449
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s): 66.907933
CPU 1 ISR highest execution time (µs): 366.178297
CPU 1 ISR total execution time (s): 1.426118
CPU 1 ISR count: 117434
CPU 1 DPC highest execution time (µs): 583.247412
CPU 1 DPC total execution time (s): 1.068875
CPU 1 DPC count: 133850
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s): 111.909475
CPU 2 ISR highest execution time (µs): 712.120868
CPU 2 ISR total execution time (s): 22.086639
CPU 2 ISR count: 1831156
CPU 2 DPC highest execution time (µs): 1189.439065
CPU 2 DPC total execution time (s): 16.922124
CPU 2 DPC count: 2094065
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s): 65.420978
CPU 3 ISR highest execution time (µs): 0.0
CPU 3 ISR total execution time (s): 0.0
CPU 3 ISR count: 0
CPU 3 DPC highest execution time (µs): 181.944574
CPU 3 DPC total execution time (s): 0.000628
CPU 3 DPC count: 71
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s): 63.052848
CPU 4 ISR highest execution time (µs): 6.161603
CPU 4 ISR total execution time (s): 0.001209
CPU 4 ISR count: 1052
CPU 4 DPC highest execution time (µs): 254.944240
CPU 4 DPC total execution time (s): 0.081148
CPU 4 DPC count: 7165
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s): 63.14610
CPU 5 ISR highest execution time (µs): 3.652087
CPU 5 ISR total execution time (s): 0.000011
CPU 5 ISR count: 4
CPU 5 DPC highest execution time (µs): 205.997329
CPU 5 DPC total execution time (s): 0.002270
CPU 5 DPC count: 192
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s): 60.847486
CPU 6 ISR highest execution time (µs): 199.374958
CPU 6 ISR total execution time (s): 0.180451
CPU 6 ISR count: 15314
CPU 6 DPC highest execution time (µs): 1066.916194
CPU 6 DPC total execution time (s): 0.175964
CPU 6 DPC count: 22205
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s): 63.292009
CPU 7 ISR highest execution time (µs): 0.0
CPU 7 ISR total execution time (s): 0.0
CPU 7 ISR count: 0
CPU 7 DPC highest execution time (µs): 205.258097
CPU 7 DPC total execution time (s): 0.006176
CPU 7 DPC count: 207
_________________________________________________________________________________________________________
CPU 8 Interrupt cycle time (s): 56.683184
CPU 8 ISR highest execution time (µs): 0.0
CPU 8 ISR total execution time (s): 0.0
CPU 8 ISR count: 0
CPU 8 DPC highest execution time (µs): 389.557262
CPU 8 DPC total execution time (s): 0.045005
CPU 8 DPC count: 3722
_________________________________________________________________________________________________________
CPU 9 Interrupt cycle time (s): 63.213277
CPU 9 ISR highest execution time (µs): 0.0
CPU 9 ISR total execution time (s): 0.0
CPU 9 ISR count: 0
CPU 9 DPC highest execution time (µs): 295.462437
CPU 9 DPC total execution time (s): 0.007198
CPU 9 DPC count: 338
_________________________________________________________________________________________________________
CPU 10 Interrupt cycle time (s): 56.656101
CPU 10 ISR highest execution time (µs): 41.153923
CPU 10 ISR total execution time (s): 0.000810
CPU 10 ISR count: 73
CPU 10 DPC highest execution time (µs): 232.791319
CPU 10 DPC total execution time (s): 0.047434
CPU 10 DPC count: 3238
_________________________________________________________________________________________________________
CPU 11 Interrupt cycle time (s): 62.865641
CPU 11 ISR highest execution time (µs): 0.0
CPU 11 ISR total execution time (s): 0.0
CPU 11 ISR count: 0
CPU 11 DPC highest execution time (µs): 235.645409
CPU 11 DPC total execution time (s): 0.005708
CPU 11 DPC count: 295
_________________________________________________________________________________________________________
CPU 12 Interrupt cycle time (s): 58.374841
CPU 12 ISR highest execution time (µs): 0.0
CPU 12 ISR total execution time (s): 0.0
CPU 12 ISR count: 0
CPU 12 DPC highest execution time (µs): 691.671452
CPU 12 DPC total execution time (s): 0.142372
CPU 12 DPC count: 4499
_________________________________________________________________________________________________________
CPU 13 Interrupt cycle time (s): 63.844590
CPU 13 ISR highest execution time (µs): 0.0
CPU 13 ISR total execution time (s): 0.0
CPU 13 ISR count: 0
CPU 13 DPC highest execution time (µs): 224.958264
CPU 13 DPC total execution time (s): 0.009886
CPU 13 DPC count: 296
_________________________________________________________________________________________________________
CPU 14 Interrupt cycle time (s): 65.602934
CPU 14 ISR highest execution time (µs): 0.0
CPU 14 ISR total execution time (s): 0.0
CPU 14 ISR count: 0
CPU 14 DPC highest execution time (µs): 225.565943
CPU 14 DPC total execution time (s): 0.046447
CPU 14 DPC count: 3024
_________________________________________________________________________________________________________
CPU 15 Interrupt cycle time (s): 63.514109
CPU 15 ISR highest execution time (µs): 0.0
CPU 15 ISR total execution time (s): 0.0
CPU 15 ISR count: 0
CPU 15 DPC highest execution time (µs): 196.257095
CPU 15 DPC total execution time (s): 0.006778
CPU 15 DPC count: 765
_________________________________________________________________________________________________________
CPU 16 Interrupt cycle time (s): 14.103361
CPU 16 ISR highest execution time (µs): 0.0
CPU 16 ISR total execution time (s): 0.0
CPU 16 ISR count: 0
CPU 16 DPC highest execution time (µs): 69.483806
CPU 16 DPC total execution time (s): 0.001632
CPU 16 DPC count: 299
_________________________________________________________________________________________________________
CPU 17 Interrupt cycle time (s): 19.099810
CPU 17 ISR highest execution time (µs): 0.0
CPU 17 ISR total execution time (s): 0.0
CPU 17 ISR count: 0
CPU 17 DPC highest execution time (µs): 147.246077
CPU 17 DPC total execution time (s): 0.001647
CPU 17 DPC count: 231
_________________________________________________________________________________________________________
CPU 18 Interrupt cycle time (s): 12.893662
CPU 18 ISR highest execution time (µs): 0.0
CPU 18 ISR total execution time (s): 0.0
CPU 18 ISR count: 0
CPU 18 DPC highest execution time (µs): 68.631720
CPU 18 DPC total execution time (s): 0.000867
CPU 18 DPC count: 85
_________________________________________________________________________________________________________
CPU 19 Interrupt cycle time (s): 13.952567
CPU 19 ISR highest execution time (µs): 0.0
CPU 19 ISR total execution time (s): 0.0
CPU 19 ISR count: 0
CPU 19 DPC highest execution time (µs): 49.143239
CPU 19 DPC total execution time (s): 0.000469
CPU 19 DPC count: 62
_________________________________________________________________________________________________________
CPU 20 Interrupt cycle time (s): 16.313412
CPU 20 ISR highest execution time (µs): 0.0
CPU 20 ISR total execution time (s): 0.0
CPU 20 ISR count: 0
CPU 20 DPC highest execution time (µs): 203.159933
CPU 20 DPC total execution time (s): 0.002077
CPU 20 DPC count: 255
_________________________________________________________________________________________________________
CPU 21 Interrupt cycle time (s): 18.015294
CPU 21 ISR highest execution time (µs): 0.0
CPU 21 ISR total execution time (s): 0.0
CPU 21 ISR count: 0
CPU 21 DPC highest execution time (µs): 92.885476
CPU 21 DPC total execution time (s): 0.001350
CPU 21 DPC count: 187
_________________________________________________________________________________________________________
CPU 22 Interrupt cycle time (s): 12.496502
CPU 22 ISR highest execution time (µs): 0.0
CPU 22 ISR total execution time (s): 0.0
CPU 22 ISR count: 0
CPU 22 DPC highest execution time (µs): 61.877796
CPU 22 DPC total execution time (s): 0.000822
CPU 22 DPC count: 106
_________________________________________________________________________________________________________
CPU 23 Interrupt cycle time (s): 11.874901
CPU 23 ISR highest execution time (µs): 0.0
CPU 23 ISR total execution time (s): 0.0
CPU 23 ISR count: 0
CPU 23 DPC highest execution time (µs): 54.146244
CPU 23 DPC total execution time (s): 0.001226
CPU 23 DPC count: 101
_________________________________________________________________________________________________________
CPU 24 Interrupt cycle time (s): 9.576875
CPU 24 ISR highest execution time (µs): 0.0
CPU 24 ISR total execution time (s): 0.0
CPU 24 ISR count: 0
CPU 24 DPC highest execution time (µs): 66.116861
CPU 24 DPC total execution time (s): 0.001716
CPU 24 DPC count: 234
_________________________________________________________________________________________________________
CPU 25 Interrupt cycle time (s): 9.975820
CPU 25 ISR highest execution time (µs): 0.0
CPU 25 ISR total execution time (s): 0.0
CPU 25 ISR count: 0
CPU 25 DPC highest execution time (µs): 84.243740
CPU 25 DPC total execution time (s): 0.002599
CPU 25 DPC count: 356
_________________________________________________________________________________________________________
CPU 26 Interrupt cycle time (s): 7.777887
CPU 26 ISR highest execution time (µs): 0.0
CPU 26 ISR total execution time (s): 0.0
CPU 26 ISR count: 0
CPU 26 DPC highest execution time (µs): 50.489482
CPU 26 DPC total execution time (s): 0.000756
CPU 26 DPC count: 91
_________________________________________________________________________________________________________
CPU 27 Interrupt cycle time (s): 7.516086
CPU 27 ISR highest execution time (µs): 0.0
CPU 27 ISR total execution time (s): 0.0
CPU 27 ISR count: 0
CPU 27 DPC highest execution time (µs): 159.544574
CPU 27 DPC total execution time (s): 0.001091
CPU 27 DPC count: 90
_________________________________________________________________________________________________________
CPU 28 Interrupt cycle time (s): 7.841217
CPU 28 ISR highest execution time (µs): 0.0
CPU 28 ISR total execution time (s): 0.0
CPU 28 ISR count: 0
CPU 28 DPC highest execution time (µs): 89.825042
CPU 28 DPC total execution time (s): 0.003543
CPU 28 DPC count: 440
_________________________________________________________________________________________________________
CPU 29 Interrupt cycle time (s): 7.785174
CPU 29 ISR highest execution time (µs): 0.0
CPU 29 ISR total execution time (s): 0.0
CPU 29 ISR count: 0
CPU 29 DPC highest execution time (µs): 174.084140
CPU 29 DPC total execution time (s): 0.001859
CPU 29 DPC count: 233
_________________________________________________________________________________________________________
CPU 30 Interrupt cycle time (s): 6.391958
CPU 30 ISR highest execution time (µs): 0.0
CPU 30 ISR total execution time (s): 0.0
CPU 30 ISR count: 0
CPU 30 DPC highest execution time (µs): 52.828047
CPU 30 DPC total execution time (s): 0.001153
CPU 30 DPC count: 115
_________________________________________________________________________________________________________
CPU 31 Interrupt cycle time (s): 6.068002
CPU 31 ISR highest execution time (µs): 0.0
CPU 31 ISR total execution time (s): 0.0
CPU 31 ISR count: 0
CPU 31 DPC highest execution time (µs): 78.393990
CPU 31 DPC total execution time (s): 0.003617
CPU 31 DPC count: 188
_________________________________________________________________________________________________________
 

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