Hello!
Just unboxed a new PC, and booted it with a monitor connected to one of the GPU DisplayPorts (MSI RTX 5090 VENTUS 3X OC). The Windows 11 setup did a brief update download, asked for a computer name, and then rebooted. With that reboot, only a black screen would display (no BIOS was displayed). Plugging in a monitor to the integrated graphics, and disconnecting all monitors from the GPU, allowed the system to boot and complete Windows 11 setup. WIth a monitor connected to the integrated graphics, Windows automatically disables the GPU, reporting error code 43, problem code 0000002B.
That the GPU worked for the first boot and stopped working with a reboot in the Windows 11 setup makes me think there's some kind of driver issue, though I've done a number of troubleshooting steps to no effect:
There was no noticeable impact on the behavior with any of these steps; and if any monitor is connected to the GPU, then the system will not fully boot and will remain on a black screen. I haven't yet tried taking my 3090 out of my old PC and putting it into the new one.
Are there any other diagnostic steps I could take to confirm if this is a hardware fault in the 5090, or one of the many weird driver/MB compatibility issues that 5090s have been suffering from?
Thanks!
Just unboxed a new PC, and booted it with a monitor connected to one of the GPU DisplayPorts (MSI RTX 5090 VENTUS 3X OC). The Windows 11 setup did a brief update download, asked for a computer name, and then rebooted. With that reboot, only a black screen would display (no BIOS was displayed). Plugging in a monitor to the integrated graphics, and disconnecting all monitors from the GPU, allowed the system to boot and complete Windows 11 setup. WIth a monitor connected to the integrated graphics, Windows automatically disables the GPU, reporting error code 43, problem code 0000002B.
That the GPU worked for the first boot and stopped working with a reboot in the Windows 11 setup makes me think there's some kind of driver issue, though I've done a number of troubleshooting steps to no effect:
- Installed the latest NVIDIA drivers (576.28)
- Checked for a new VBIOS using MSI Center, no updates available
- Set PCIe to v4 in BIOS, instead of v5.
- Updated motherboard BIOS & MC to the latest versions (ASUS TUF GAMING Z890-PRO WIFI, Intel® Core™ Ultra 9 Processor 285K 8P)
- Re-seated the GPU and power cable.
- Re-seated the RAM.
- Removed all m2 cards and SATA storage, except for the primary m2 card.
- Ran through all the available Windows updates.
There was no noticeable impact on the behavior with any of these steps; and if any monitor is connected to the GPU, then the system will not fully boot and will remain on a black screen. I haven't yet tried taking my 3090 out of my old PC and putting it into the new one.
Are there any other diagnostic steps I could take to confirm if this is a hardware fault in the 5090, or one of the many weird driver/MB compatibility issues that 5090s have been suffering from?
Thanks!
