Hello,
I have been trying for almost 8 hours straight trying to get the graphics card to work. I bought it used off of eBay and the seller did mention there was an issue with the fact they couldn't install drivers. I picked it up for quite cheap and figured I would attempt to get it working again.
The GPU: MSI Radeon RX 570 Gaming X 4G
The problem(s):
When putting the GPU into the system, windows recognizes it as an RX 570 in the device managers, but it has a little triangle next to it. Further looking into the error, it displays a code 43. Looking at the events, I can see it says that the device was not started due to service amdkmdag.
When I install drivers for the GPU, the Radeon software says that "No AMD Graphics driver is installed, or the AMD driver is not functioning properly".
When I run GPU-Z, I can see that the GPU clock and memory both read as 0. The temperature sensor also reads as 0. I believe this is because the driver is not able to communicate with GPU-Z properly.
Attempted fixes:
I feel like I have tried everything but here is what I have tried. I have tried using DDU to uninstall the drivers and then reinstall them. I have also used this method to install older drivers such as the 19.7.2 driver.
I have run the atikmdag patch, on multiple different driver installs. I have also tried older versions of the patch, all with no success.
I have tried around 30 different vBIOSes, and flashed them, also with no success. I even bricked my GPU with around 3 of them, but I did recover it with no issues.
I have updated my BIOS on the motherboard, to the latest, also with no success.
I opened the GPU up to see the memory chips, and the GPU uses Hynix memory. I couldn't see any caps that were bulging or any components that looked burned out. I repasted the card too.
I have also reinstalled Windows 10 with no luck.
Extra information about the card:
Device ID: 1002 67DF - 1462 3416
BIOS Version: 015.050.002.001.000000
What I believe this card is and where the issue may come from, is the fact that this is an ex-mining GPU and was flashed with another BIOS. However, I have tried loads of different BIOSes and nothing has helped fix it. The GPU looks and seems to be in immaculate condition.
Any help or fixes is greatly appreciated as I have already been working at this for 8 hours!
I have been trying for almost 8 hours straight trying to get the graphics card to work. I bought it used off of eBay and the seller did mention there was an issue with the fact they couldn't install drivers. I picked it up for quite cheap and figured I would attempt to get it working again.
The GPU: MSI Radeon RX 570 Gaming X 4G
The problem(s):
When putting the GPU into the system, windows recognizes it as an RX 570 in the device managers, but it has a little triangle next to it. Further looking into the error, it displays a code 43. Looking at the events, I can see it says that the device was not started due to service amdkmdag.
When I install drivers for the GPU, the Radeon software says that "No AMD Graphics driver is installed, or the AMD driver is not functioning properly".
When I run GPU-Z, I can see that the GPU clock and memory both read as 0. The temperature sensor also reads as 0. I believe this is because the driver is not able to communicate with GPU-Z properly.
Attempted fixes:
I feel like I have tried everything but here is what I have tried. I have tried using DDU to uninstall the drivers and then reinstall them. I have also used this method to install older drivers such as the 19.7.2 driver.
I have run the atikmdag patch, on multiple different driver installs. I have also tried older versions of the patch, all with no success.
I have tried around 30 different vBIOSes, and flashed them, also with no success. I even bricked my GPU with around 3 of them, but I did recover it with no issues.
I have updated my BIOS on the motherboard, to the latest, also with no success.
I opened the GPU up to see the memory chips, and the GPU uses Hynix memory. I couldn't see any caps that were bulging or any components that looked burned out. I repasted the card too.
I have also reinstalled Windows 10 with no luck.
Extra information about the card:
Device ID: 1002 67DF - 1462 3416
BIOS Version: 015.050.002.001.000000
What I believe this card is and where the issue may come from, is the fact that this is an ex-mining GPU and was flashed with another BIOS. However, I have tried loads of different BIOSes and nothing has helped fix it. The GPU looks and seems to be in immaculate condition.
Any help or fixes is greatly appreciated as I have already been working at this for 8 hours!