RX 580 Code 43/ AMD Driver not recognizing card

[Jurian501]

Hi All,

I have bought a second hand RX 580 but having trouble installing drivers for it. Windows keep saying Code 43 as error.
AMD Software says that the hardware is not supported.
Its a Saphire Pulse Radeon RX580 GDDR5 DUAL HDMI/DVI/DUAL DP OC W/BP(UEFI)

Hardware:
Motherboard: Asus EX-A320M-Gaming
CPU: Ryzen 5 2600
RAM: 16Gb Gskill DDR4-3000Mhz
GPU: Sapphire Pulse RX 580

 

[VuurVOS]

Hi All,

I have bought a second hand RX 580 but having trouble installing drivers for it. Windows keep saying Code 43 as error.
AMD Software says that the hardware is not supported.
Its a Saphire Pulse Radeon RX580 GDDR5 DUAL HDMI/DVI/DUAL DP OC W/BP(UEFI)
View attachment 336387

View attachment 336388

Hardware:
Motherboard: Asus EX-A320M-Gaming
CPU: Ryzen 5 2600
RAM: 16Gb Gskill DDR4-3000Mhz
GPU: Sapphire Pulse RX 580

Could be a modded bios or a wrong bios since RX580 are often sold after mining usage.

You can try to flash the following bios but you need to verify if Samsung K4G80325FB is on the PCB:

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

 

[Jurian501]

I tried to flash the bios but getting this output:

GPU-Z showing this after reboot(Switch side 1):

AMD Software still saying:

BIOS LINK Switch side 1: VGA Bios Collection: Sapphire RX 580 8 GB | TechPowerUp
BIOS LINK Switch side 2: VGA Bios Collection: Sapphire RX 580 8 GB | TechPowerUp

GPU-Z Switch side 2:

 

[VuurVOS]

I tried to flash the bios but getting this output:
View attachment 336450
GPU-Z showing this after reboot(Switch side 1):
View attachment 336451

AMD Software still saying:
View attachment 336452

BIOS LINK Switch side 1: VGA Bios Collection: Sapphire RX 580 8 GB | TechPowerUp
BIOS LINK Switch side 2: VGA Bios Collection: Sapphire RX 580 8 GB | TechPowerUp

GPU-Z Switch side 2:
View attachment 336454

You need to use an older version. AMDVBFlash v2.93 is the best version for flashing Polaris cards.

Flash one of the following bioses when the bios switch is position 1:

Sapphire RX 580 VBIOS

8 GB GDDR5, 1350 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Bios switch position 2 should be a mining bios, that would explain the unusual speeds you showed in GPU-Z.

 

[Jurian501]

You need to use an older version. AMDVBFlash v2.93 is the best version for flashing Polaris cards.

Flash one of the following bioses when the bios switch is position 1:

Sapphire RX 580 VBIOS

8 GB GDDR5, 1350 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Sapphire RX 580 VBIOS

8 GB GDDR5, 1366 MHz GPU, 2000 MHz Memory

www.techpowerup.com

Bios switch position 2 should be a mining bios, that would explain the unusual speeds you showed in GPU-Z.

Sorry for my late response thanks for the bios, it is working now, no more crashes or anything,

 

[lightzout]

My Asus RX580 DualOC (not a mining resale) has a driver problem after Windows update on Win10 x64. I am getting Error 182 and gpu-z reads card as a microsoft basic adapter. Halp?

 

[VuurVOS]

My Asus RX580 DualOC (not a mining resale) has a driver problem after Windows update on Win10 x64. I am getting Error 182 and gpu-z reads card as a microsoft basic adapter. Halp?

Please create a new thread for your problem since it is not related to this thread.

 

[Dr. Dro]

My Asus RX580 DualOC (not a mining resale) has a driver problem after Windows update on Win10 x64. I am getting Error 182 and gpu-z reads card as a microsoft basic adapter. Halp?

You won't need a new BIOS for this, just make sure you download the legacy version of the current driver release. AMD has two going on right now that they're calling the same version number, but one is for RDNA generation (23.40 branch) and the other is for the old Polaris and Vega cards (still based on 23.19 branch from last year). This should work:

https://www.amd.com/en/support/kb/release-notes/rn-rad-win-24-1-1-polaris-vega