Samsung SSD NVM Express driver and Windows internal power error

Airman · Dec 9, 2018

Hi everyone,
Just wanted to share this experience because it caused me a headache.

System: new rig with Gigabyte X470 MB and Ryzen 2700X. Graphics NVIDIA Geforce GTX 1050 ti. New PSU. Samsung SSD 970 Pro 512 Gb PCI 3x4 as boot/active OS partition.
Fresh WIndows 10 installation (X64). Two monitor setup.

Problem: when returning from sleep state or hibernation: a Windows BSOD with QUOTE INTERNAL POWER ERROR UNQUOTE. Forced (lengthy) restart...

Solution: The BSOD Internal power error is is mentioned on the web with various proposed causes/solutions which did not help. I tried everything, changing lots op power plan settings, updating video drivers, etc etc. Finally I uninstalled the latest version of the Samsung NVME drivers: Samsung_NVM_Express_Driver_3.0. Please note that Windows 10 has built-in support for NVME, so you do not really need this.
This solved the issue. Perhaps this driver provides a minimal performance gain but it also interferes with your ACPI. Beware!

Ahhzz · Dec 9, 2018

Hm. Interesting information to have, thanks for posting, and welcome

Mussels · Dec 9, 2018

this sounds unusual, but thanks for posting the issue and fix - sooner or later it will help someone

Deleted member 50521 · Dec 11, 2018

Samsung driver helped performance for my 960 Pro though.

Airman · Dec 11, 2018

xkm1948 said:
Samsung driver helped performance for my 960 Pro though.

No doubt about that. This problem may not be present on all platforms. But if it happens on yours, you may be willing to sacrifice some performance to avoid BSOD restarts.

Rielkin · Jan 7, 2019

I have Gigabyte Aorus x470 gaming 7 wifi with 2x 250gb Samsung 970 pro nvme and i had the same problem, so thanks "Airman" for this info. (problem #1 with BSOD solved)

(problem # 2): after waking from sleep mode, my computer ran into the windows, but after a while it suddenly restarted..., my solution is that I must have program "RGB Fusion 2.0" switched on before sleep mode. (I have bios F6 and RGB Fusion 2.0 version B19.0104.1)

maybe this will help people like me
PS: excuse me for my English

dorsetknob · Jan 7, 2019

Just a post quote ??
Nothing to add to your post @Rielkin ???

Mussels · Jan 8, 2019

he edited his post, it's all good

I feel like i dodged a bullet with my AX370, i nearly got a gigabyte/aorus x470...

Rielkin · Jan 8, 2019

Mussels said:
he edited his post, it's all good

I feel like i dodged a bullet with my AX370, i nearly got a gigabyte/aorus x470...

Gigabyte design is nice, their software is terrible. I'd rather buy Asus.

System Name	OrangeHaze / Silence
Processor	i7-13700KF / i5-10400 /
Motherboard	ROG STRIX Z690-E / MSI Z490 A-Pro Motherboard
Cooling	Corsair H75 / TT ToughAir 510
Memory	64Gb GSkill Trident Z5 / 32GB Team Dark Za 3600
Video Card(s)	Palit GeForce RTX 2070 / Sapphire R9 290 Vapor-X 4Gb
Storage	Hynix Plat P41 2Tb\Samsung MZVL21 1Tb / Samsung 980 Pro 1Tb
Display(s)	22" Dell Wide/24" Asus
Case	Lian Li PC-101 ATX custom mod / Antec Lanboy Air Black & Blue
Audio Device(s)	SB Audigy 7.1
Power Supply	Corsair Enthusiast TX750
Mouse	Logitech G502 Lightspeed Wireless / Logitech G502 Proteus Spectrum
Keyboard	K68 RGB — CHERRY® MX Red
Software	Win10 Pro \ RIP:Win 7 Ult 64 bit

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

System Name	Rainbow Sparkles (Power efficient, <350W gaming load)
Processor	Ryzen R7 5800x3D (Undervolted, 4.45GHz all core)
Motherboard	Asus x570-F (BIOS Modded)
Cooling	Alphacool Apex UV - Alphacool Eisblock XPX Aurora + EK Quantum ARGB 3090 w/ active backplate
Memory	2x32GB DDR4 3600 Corsair Vengeance RGB @3866 C18-22-22-22-42 TRFC704 (1.4V Hynix MJR - SoC 1.15V)
Video Card(s)	Galax RTX 3090 SG 24GB: Underclocked to 1700Mhz 0.750v (375W down to 250W))
Storage	2TB WD SN850 NVME + 1TB Sasmsung 970 Pro NVME + 1TB Intel 6000P NVME USB 3.2
Display(s)	Phillips 32 32M1N5800A (4k144), LG 32" (4K60) \| Gigabyte G32QC (2k165) \| Phillips 328m6fjrmb (2K144)
Case	Fractal Design R6
Audio Device(s)	Logitech G560 \| Corsair Void pro RGB \|Blue Yeti mic
Power Supply	Fractal Ion+ 2 860W (Platinum) (This thing is God-tier. Silent and TINY)
Mouse	Logitech G Pro wireless + Steelseries Prisma XL
Keyboard	Razer Huntsman TE ( Sexy white keycaps)
VR HMD	Oculus Rift S + Quest 2
Software	Windows 11 pro x64 (Yes, it's genuinely a good OS) OpenRGB - ditch the branded bloatware!
Benchmark Scores	Nyooom.

Samsung SSD NVM Express driver and Windows internal power error

Airman

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Ahhzz

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Mussels

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Deleted member 50521

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Airman

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Rielkin

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dorsetknob

"YOUR RMA REQUEST IS CON-REFUSED"

Mussels

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Rielkin

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