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System rebooting while playing Kernel-power

M

MrPrixion

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Aug 5, 2017
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Hi guys. Im not sure if i post it in right place. On start I want sorry for my English cuz its not Perfect. 3 months ago I bought new pc :
i7-7700k
Asus rog GTX 1080ti with OC mode
Msi z270 TOMAHAWK
G.skill ripjaws V ddr4 2x8 3200 CL16
Corsair RM750X 750W
Cooler be quiet! Dark rock
Toshiba P300
2x SSD GOODRAM CX300 120GB
I built it alone in home. And here is my problem. While I'm playing in black desert online sometimes my pc just rebooting without any warning. Sometimes it's After 5 hours of playing sometimes After 5 minutes. Always after this rebooting in system event I can see
kernel-power 41 (63) (70368744177664),(2) critical error. I made a lot of things to try repair this but nothing works for me. Please for help
 
Just that game ? Any OC on the CPU ?
 
Vya Domus said:
Just that game ? Any OC on the CPU ?
Click to expand...
It's rebooting while oc and without oc. And I saw this today while tormenting. But before it was only in black desert online

I reinstall system nothing help, I tried stress test and nothing happened
 
Last edited by a moderator:
make sure the power supply cables are all hooked up properly. check and make sure your cpu heatsink is properly installed and has thermal paste. once i have verified everything is connected right i start looking at individual components starting with the power supply. if you have a working one somewhere i would give it a try and see what it does.

hope this helps and good luck.
 
i think if the data is fine then it only leaves a power supply issue?

are you able to swap it out for another unit to test the theory?
 
Something else to try. I had a spat with K41 errors, and it took a bios update to resolve my issue.
 
MrPrixion said:
I don't have psu with enough power only 500w
Click to expand...

500W should be enough for testing purposes if it has all the required cables and it's a good quality model , just make sure everything is at stock with no OC. But yeah I suspect it is the PSU.
 
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It very well could be hardware related as others have pointed out, or it could be an issue that effects some hardware since windows 8, and it's simple to test.

I personally ran into this issue when I upgraded when windows 10 came out, did some research online about it, found a simple fix to try and haven't had issues since.

If this is the problem, please be aware that any major upgrades to windows 10 can reset the settings and bring this issue back until you undo it again.

 
JL87 said:
It very well could be hardware related as others have pointed out, or it could be an issue that effects some hardware since windows 8, and it's simple to test.

I personally ran into this issue when I upgraded when windows 10 came out, did some research online about it, found a simple fix to try and haven't had issues since.

If this is the problem, please be aware that any major upgrades to windows 10 can reset the settings and bring this issue back until you undo it again.

Click to expand...
I tried this and nothing help :/
 
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